ReScore Reviews™ (88)

ReScore
Overall Rating 3.9318184/5Overall Rating 3.9318184/5Overall Rating 3.9318184/5rating 3.9318184rating 3.9318184
Original
Overall Rating 1.875/5rating 1.875rating 1.875rating 1.875rating 1.875
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Alfred S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I really love Hyundai cars. We have been an exclusive Hyundai Family for over two years."
Rob is the absolute best. He really takes amazing care of our car needs.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:05 PM
Burt H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Roseville Hyundai"
My Service Advisor Robert Peace and the Roseville service department is excellent! First class all the way! The service adivors explains to the customers certain services that are needed to keep your Hyundai running at its maximum.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:42 AM
Elva O. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speed"
I was in and out.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:14 AM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your service crew are great & efficient. "
Robert at the service desk is great as are the other members of the service team. Got my car in quickly & the service was done when Robert said it would be. That’s why I always return to Roseville Hyundai.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 09:40 AM
Rodney H. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Higgins"
Service rep was stupendous
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 09:39 AM
Pamela G. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Paul was my service rep. And he always goes the extra mile . That’s what I love about your service . Keep up the great work.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 09:30 AM
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"xxx"
xxx
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/21/2018 09:29 AM
Lowell M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept does outstanding work."
One of the most important things about buying a car is good service to keep your car in great shape. Roseville Hyundai is far the best service dept I have ever seen. They are fast, do outstanding work. They keep my Hyundai Azera in tip top condition. They are friendly and very helpful, answering all my questions. I always like to have Robert help me when I go in to get my car serviced. Robert is very fast, friendly and knowledgable about cars. Robert is a real asset to Roseville Hyundai. I am glad you hired Robert to work at Roseville Hyundai service dept. He's the best.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:45 PM
Alesia W. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Hyundai Service "
Its nice to know you are in good hands with Hyundai
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/20/2018 07:24 PM
Verified Customer on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"7500 service "
Good service. Just wished adviser would of greeted me at my car when I came in. Also come to the waiting room when finished instead of calling my cell phone
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 06:20 PM
Michael A. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very pleased with the service we received at this last visit.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:55 PM
Wallace T. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice people, nice facility excellent product"
prompt ,reliable, reasonable
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:58 AM
Thomas V. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"92K miles now"
The original dealer has automatic trust. They won the purchase and the follow up.

My disappointment was being told, at purchase, the frequency of service (5K or there about as normal). After purchase, I was told there was a mistake. I'm in a HIGH temperature area and need more frequent service (about 3K). Then when they promised a 1 Hr oil change it took 2-4 hours. So, I learned to just take the car in on day one and pick it up on day 2. Service seems to have improved - but I still follow the practice of early drop off and plan for a delay. Other than that, the car is performing well at 92K miles - so all is good.

I do "drive the wheels" off a car. We plan to go 200-300K before replacing. When repairs average a new car payment, we buy new.

If asked by a friend about the dealer - I would just relate my actual experience.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:34 AM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st Service"
Well done.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/04/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:18 AM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Customer Service!!!"
Thank you!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:04 AM
Un K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Quick and great service from Chris, very happy with my experience!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 10:36 AM
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Bill our Service Tech was awesome and kept us informed of the status of our vehicle as they had it for a week.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 09:57 AM
Wendi F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Roseville Hyundai is the BEST !!!"
GREAT Service as always.....Does not get any better the Roseville Hyundai !! Thanks everyone
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/18/2018
Service Type: Maintenance
Review Created: 02/20/2018 09:52 AM
Ross F. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always been please with their service."
I've been taking my car to Roseville Hyundai for service since I bought it in 2012. Their service department is great and typically has me in and out in the timely manner. Most of the time I wait, but a couple times I've taken their shuttle home. Everyone is very polite and helpful.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 09:46 AM
Verified Customer on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/a"
N/a
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 05:29 PM
RAYMOND G., Service Manager at Roseville Hyundai responded on 02/20/2018

Thank you for your feedback!

Heath Gsell
Service Manager
(916)677-3636
Displaying Review 1 - 20 of 5031 in total