ReScore Reviews™ (90)

ReScore
Overall Rating 3.92222/5Overall Rating 3.92222/5Overall Rating 3.92222/5rating 3.92222rating 3.92222
Original
Overall Rating 1.87778/5rating 1.87778rating 1.87778rating 1.87778rating 1.87778
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Patricia S. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work accomplished in time frame promised. "
I only had a limited amount of time to have the 30,000 mile service completed. The service personnel went out of their way to see if it could be completed by my dead line. I was assured it would be. In fact it was finished 15 minutes before the promised time. I appreciated that they checked to make sure the work could be completed and the work was accomplished as promised. Everyone was pleasant.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/26/2018 08:30 PM
William D. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service, fast solution of the issue!"
Thank you Arron, great and fast service, hope it is now sorted for good!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/26/2018 04:52 PM
Heidi J. on 04/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"friendly service"
Everyone is friendly and the service is quick.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/26/2018 04:13 PM
Andrew S. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and maintenance"
Done quicker than quoted time and done well.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/26/2018 02:40 PM
Gary M. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The quality of work, in a timely manner, make this Dealership stand out.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 12:56 PM
James W. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expert, reliable service"
Robert Peace got our Santa Fe ready for service quickly, then offered a shuttle ride. In addition, when our service was completed, we asked if he could check our Chevy truck to find the source of a rattle. At no charge, the service department found a broken weld and a rattle coming from the catalytic converter.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 12:45 PM
Verified Customer on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy Service"
Always fast and efficient.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/25/2018 08:16 AM
Mary B. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very nice customer contact. I waited and the car was done in the timeframe I was told.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 06:56 PM
Jeffrey M. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service of my car last week"
Robert does a fantastic job in taking care of my service needs. He is the only reason we are still with Hyundai. I do not know if we will continue to purchase Hyundai if he leaves the dealership.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/24/2018 02:32 PM
Jeannie M. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent car repair "
I was treated very well on my last repair visit and your service advisor Robert Peace is dynamite!!!!!
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/24/2018 12:45 PM
Craig M. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
The service department always treats me with great customer service.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/22/2018
Service Type: Maintenance
Review Created: 04/24/2018 12:36 PM
Rafael V. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient"
The people there were friendly it was quick and easy,gave me a ride home, good experience.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Repair
Review Created: 04/24/2018 11:46 AM
Yolanda J. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
They do a really good job to find the problem
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 11:43 AM
Jeff H. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
This is our second Hyundai and we returned to Roseville Hyundai because we’ve always receive good service in a timely manner.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/20/2018
Service Type: Repair
Review Created: 04/24/2018 11:25 AM
Linda M. on 04/24/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's OK"
Fixing my recall issues went smoothly, however, I never got the call that the parts were in. I waited 2 months and finally called to check on the situation. Somebody dropped the ball. The work done is fine but I can get excellent repair work cheaper and closer to home.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/24/2018 11:11 AM
David W. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Yet Again"
Today's visit was so fast and easy! I didn't even have time to relax in the lounge while waiting. Thanks Again Roseville Hyundai for taking care of my baby, Mo!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/22/2018
Service Type: Maintenance
Review Created: 04/24/2018 10:37 AM
Verified Customer on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and reliable "
As always, grest service!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/24/2018 10:36 AM
Anisa G. on 04/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good and fast service "
They got my oil change in under 1 hour
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 10:23 AM
Sylvia L. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly and professional service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/24/2018 10:06 AM
Laura S. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service by Chris "
Chris, my service advisor, is very professional, courteous, and knowledgeable. He makes you feel confident in the work being performed and takes care of his customers.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/24/2018 09:45 AM
RAYMOND G., Service Manager at Roseville Hyundai responded on 04/24/2018

Thank you for the 5 star review Laura!

Heath Gsell
Service Manager
(916)677-3636
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