Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

339 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


TD
Tari D.
Carlsbad, NM
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great Service
I have always been welcomed and listened to. I feel like they care about me as well as my Hyundai. I make an appointment and they are ready for me when I arrive. The waiting lounge is comfortable and the staff always check on me.

JK
Joann K.
Roswell, NM
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great
Great
DOLORES L S. from Roswell Hyundai

“We always appreciate positive feedback from our customers”


IG
Irene G.
Dexter, NM
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Good service
The workers were very friendly and helpful
ANDREW P. from Roswell Hyundai

Thank you for the 5 Star survey! We appreciate your business.


Anonymous avatar
Verified Customer
Roswell, NM
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Friendly and efficient
I've been very pleased with the service at our Hyundai dealership. When I call to schedule a service I'm able to get in on the day I prefer. The receptionist called to get my approval for a needed service. The length of time to complete the service was acceptable.
DOLORES L S. from Roswell Hyundai

“Your feedback is very valuable to our dealership”


BB
Barry B.
Midland, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
service dept
my experience with Roswell Hyundai was as always a very easy and enjoyable experience. Both employees that helped me were very helpful and friendly. I wish I could remember their names, but I felt very comfortable with them as they explained and took care of the problem I was having with my car. Not only did they get to work on my car immediately, they finished the job in a very timely manner. This type of care is the reason I drive 200 miles just to have the Roswell Hyundai service dept. do all the work needed on my Hyundai Sonata. I highly recommend Roswell Hyundai to everyone !!!
DOLORES L S. from Roswell Hyundai

Thank you for the 5 Star Barry! We appreciate the postive comments. We look forward to seeing you soon!


AW
Amy W.
Roswell, NM
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018 Category: Service
Customer Services
Great Customer Service!!!!
DOLORES L S. from Roswell Hyundai

Thank you very much for your survey return! We appreciate the 5 star you gave us.


DP
Douglas P.
Roswell, NM
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Rating
Good service
DOLORES L S. from Roswell Hyundai

Thank you Doug for the 5 star! We appreciate you as a customer so much! Always look forward to seeing you in the service drive.


FS
Freddy S.
Carlsbad, NM
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great Staff
The staff is always friendly and helpful. Delores in the service department is fantastic and very knowledgeable.
DOLORES L S. from Roswell Hyundai

Thank you Freddy for the 5 Star! We appreciate it.


RV
Robert V.
Roswell, NM
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Bob
Professional.
ANDREW P. from Roswell Hyundai

Thank you for the great survey response! We look forward to future visits.


JT
Jacinto T.
Roswell, NM
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Good Services
Excelent
DOLORES L S. from Roswell Hyundai

Thank you for your survey return. We appreciate your business!


CD
Christopher D.
Artesia, NM
2018 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Corrective action
AJ jumped on righting a wrong no questions asked

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Tire service
Find the leak
ANDREW P. from Roswell Hyundai

Thank you for working with us to resolve this issue! I haope you have a great day and we look forward to your next service.

DOLORES L S. from Roswell Hyundai

Thank you for your survey return!


JE
Jeffery E.
Roswell, NM
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Great Service...Great Staff
Very Happy with the service and staff!
DOLORES L S. from Roswell Hyundai

“We are so glad your experience here was a positive one”


LM
Laura M.
Roswell, NM
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Everyone seems to care about you as a customer
Your staff is very friendly and always willing to help.
DOLORES L S. from Roswell Hyundai

“Thank you for taking the time to fill out our survey”


GR
Gilbert R.
Artesia, NM
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Response to service
Courteous, friendly and excellent service
DOLORES L S. from Roswell Hyundai

“When our customers leave here happy, that makes us happy”


HP
Heather P.
Roswell, NM
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Great Service
They serviced my car in a timely manner and succeeded in completing the service needed!
DOLORES L S. from Roswell Hyundai

Thank you for your survey return! We appreciate your business.


BP
Brian P.
Roswell, NM
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Good service
Friendly staff, good work
DOLORES L S. from Roswell Hyundai

Thank you for the 5 star review! We appreciate it!


Anonymous avatar
Verified Customer
Carlsbad, NM
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018 Category: Service
First oil change
Good
ANDREW P. from Roswell Hyundai

Thank you for your survey response!


Anonymous avatar
Verified Customer
Artesia, NM
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Great service at Roswell Hyundai
ONLY thing that Roswell Hyundai needs to do is to carry more parts. I live in another town, and it usually involves a trip up to be diagnosed, then another to install the parts. That would be my only recommendation.
DOLORES L S. from Roswell Hyundai

“We are so glad your experience here was a positive one”


JP
Jose P.
Roswell, NM
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018 Category: Service
Okay, I guess
Had some issues
DOLORES L S. from Roswell Hyundai

Thank you for your survey return!


JC
Jennifer C.
Dexter, NM
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Great service
They were prompt
DOLORES L S. from Roswell Hyundai

“We are so glad your experience here was a positive one”