ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
100% Business Response
Latest Review 4 days ago
Ronald J. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice and Good Customer service."
100,000 miles and 10 year warranty.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/18/2018 05:56 PM
DOLORES L S. at Roswell Hyundai responded on 02/19/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

Angie S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service from AJ and Dolores. Thank you
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/15/2018 06:12 AM
DOLORES L S. at Roswell Hyundai responded on 02/15/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

James C. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice and helpful"
Well worth the drive. The customer service was great!
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:31 AM
DOLORES L S. at Roswell Hyundai responded on 02/14/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

Patricia B. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service people "
Good work
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/11/2018 05:50 AM
DOLORES L S. at Roswell Hyundai responded on 02/12/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

Ignacio M. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I really liked that they checked for recalls on my car, which I was unaware of makes me feel like they are going above and beyond when I just went in for a simple oil change.

Thanks
Roswell Hyundai SERVICE DEPARTMENT!!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/07/2018 09:49 AM
DOLORES L S. at Roswell Hyundai responded on 02/10/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

Jeffery E. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People...Great Service"
As expected...great service!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/01/2018 01:02 PM
Darren T. at Roswell Hyundai responded on 02/01/2018

Thank you for the survey return. We appreciate your business and look forward to your next service visit. Have a great day!

John T. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service !"
Always efficient, great service. My thanks to Dolores.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/01/2018 07:35 AM
Darren T. at Roswell Hyundai responded on 02/01/2018

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Tanya A. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love this place!"
I love everything about Hyundai. The people, the service, my car. There is not one thing I can complain about. Everything about Hyundai in Roswell NM is absolutely perfect!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 01:23 PM
Darren T. at Roswell Hyundai responded on 01/30/2018

Thank you for the great survey return, we appreciate your business and look forward to your next service visit. Have a great day!

Joann K. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I appreciate only the Best"
takes care of things regularly
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/24/2018 05:27 PM
Darren T. at Roswell Hyundai responded on 01/25/2018

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Tamaliah L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Roswell Hyundai Service Dept"
Pleased with service-friendly staff able to answer my questions.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 08:12 AM
Darren T. at Roswell Hyundai responded on 01/15/2018

Thank you for the survey return. We appreciate your business and look forward to your next service visit. Have a great day!

Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great staff to work with!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 11:00 AM
Darren T. at Roswell Hyundai responded on 01/11/2018

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Customer Service is always good. No complaints with the entire service department. Have always had a nice experience.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 10:28 AM
Darren T. at Roswell Hyundai responded on 01/11/2018

Thank you for the great survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Tarleton C. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
The service is always professional, and honest advice. Thank you.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/11/2018 07:41 AM
Darren T. at Roswell Hyundai responded on 01/11/2018

Thank you for the survey return. As always we appreciate your business and conversation. We look forward to your next Service visit. Have a great day! 

Karl H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
The service department at Roswell Hyundai was friendly and they did a great job servicing my Tucson. I will definitely return for my next scheduled service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/05/2018 04:19 PM
Darren T. at Roswell Hyundai responded on 01/06/2018

Thank you for the survey return. We appreciate your business and look forward to your next service visit. Have a great day!

Patricia S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit of 2012 touring"
Great service ... Great value ... Great people! I always know my vehicle is going to be treated well.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 09:21 PM
Darren T. at Roswell Hyundai responded on 01/05/2018

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Verified Customer on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
I always take my 2015 Tucson to Roswell Hyundai for servicing. The people there are always friendly, fair and ready to serve. They do NOT overbook and cause you to have to wait and wait as some do. I drive 40 miles, and plan on waiting, so I just take a book and make myself at home. Only problem with THIS visit? There was no fresh popcorn for me to nibble on...LOL. But, it was early.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 06:53 PM
Darren T. at Roswell Hyundai responded on 01/05/2018

Thank you for the survey return. We appreciate your business and look forward to your next service visit. We will work on the popcorn. Have a great day!

Verified Customer on 01/02/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"No words "
Needs better customer service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 12/31/2017
Service Type: Repair
Review Created: 01/02/2018 09:16 PM
Darren T. at Roswell Hyundai responded on 01/04/2018

Received your survey return. My advisor has informed me that you have another appointment scheduled on the 9th in reference another issue.  I would like to visit with you about the customer service you received. Thank you   Service Manager.

Laura M. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service with Awesome staff "
Roswell Hyundai service department is wonderful!
They were able to get my car in the same day that I called, and had it back to me within an hour. They were quick to find my problem and thankfully the horrible noise was just a SIPPY CUP !
Thank you Roswell Hyundai service team, you are all so wonderful.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/02/2018 02:52 PM
Darren T. at Roswell Hyundai responded on 01/02/2018

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Debra F. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome people"
They know there stuff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/28/2017 10:38 AM
Darren T. at Roswell Hyundai responded on 12/29/2017

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

Terrence F. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service from all staff members."
Staff has always provided excellent service in a timely manner. Have never had any difficulty with any of the recalls or services provided.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/25/2017 08:54 PM
Darren T. at Roswell Hyundai responded on 12/26/2017

Thank you for the survey return. We appreciate your business and look forward to your next Service visit. Have a great day!

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