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Rt Clapp of Oak Ridge

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)
95
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing
Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing customers to review their vehicles' service history, schedule service appointments, and contact us 24-7.
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Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(865) 482-2428

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1025 Oak Ridge Tpke Oak Ridge, TN 37830-8808
Rt Clapp of Oak Ridge's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)

SN
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SCOTT N.
Knoxville, TN
Dodge Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/13/2013
verified customer Verified Customer
Disappointed.
Had a pretty good idea what was going on but wanted a professional opinion. Diagnosed the problem and then tells me they don't do those repairs they send this to the dealer. That was 106.00 I could have spent at the dealership on the repair. Frustrated!
Not Recommended
The RT Clapp T. from Rt Clapp of Oak Ridge responded on 10/14/2013 06:04 AM

It is always important to share all the vehicle information you can to your repair shop in advance. It helps in keeping cost down and not perform duplicate diagnostics. We make every effort to keep customers informed and get authorization for all necessary tests and repairs. We value all our customers and hope we can be of help to you in the future.

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