Rt Clapp of Oak Ridge

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

964 Reviews

99% Would Recommend
Latest Review 3 days ago
Review for Rt Clapp of Oak Ridge
SCOTT N. on 10/13/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed. "
Had a pretty good idea what was going on but wanted a professional opinion. Diagnosed the problem and then tells me they don't do those repairs they send this to the dealer. That was 106.00 I could have spent at the dealership on the repair. Frustrated!
Vehicle: Dodge Pickup
Service Date: 10/10/2013
Review Created: 10/13/2013 07:30 AM
The RT Clapp T. at Rt Clapp of Oak Ridge responded on 10/14/2013

It is always important to share all the vehicle information you can to your repair shop in advance. It helps in keeping cost down and not perform duplicate diagnostics. We make every effort to keep customers informed and get authorization for all necessary tests and repairs. We value all our customers and hope we can be of help to you in the future.