Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

270 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


KP
KAREN P.
Buffalo, NY
Saturn SC 3dr
Verified Customer
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02/08/2019
Phenomenal as expected.
I've already praised the customer service so many times I've run out of things to say. Let me say that when a part is needed, every option is explore fully to see where it can be obtained fastest and cheapest :-)

JB
JOYCE B.
Lancaster, NY
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Great service / personnel
Service is great Staff is great

MM
MARK M.
Cheektowaga, NY
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Always great service
I take all of my vehicles to Rusiniak's and they always have great service. Very straightforward and explain options for repair.

PZ
PAT Z.
Lancaster, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Fast courteous service fair prices
Very dependable & courteous service. The work is always done right the first time. I feel confident when I pull off the lot my vehicle is safe to drive. Everything is checked over!

KP
KAREN P.
Buffalo, NY
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Nothing short of exceptional
Customer service and professionalism exceeds any other establishment by miles :-)

DM
DAVE M.
Lancaster, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Mechanics that know what their trade well and diagnose the issue without guessing.
Once again, the mechanic found the issue and made quick warranty repair getting the car fix quickly.

TF
TONY F.
Buffalo, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Great fast service
Service was great, fast & friendly. Thanks again guys, keep up the great work!

TF
TONY F.
Buffalo, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Replaced dead headlight in 5 minutes!
Hi guys, as usual, great service. Took about 5 minutes and I was on my way. Keep up the great work.

TF
Tony F.
Buffalo, NY
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12/06/2018
Great service!
I drive a stick shift, and they fixed my parking break so my car could pass inspection. Thank you for the excellent service. Keep up the great work!

KP
KAREN P.
Buffalo, NY
Saturn SC 3dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Nothing less than exceptional
...as always. I won't go elsewhere unless the place closes!

GS
GERALD/ CHERYL S.
Buffalo, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
2017 Rogue service.
Always friendly and treat you like family, not just a customer.

KC
KEN C.
Lancaster, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Quick turnaround
Dropped off my daughter’s car on a Sunday. Low beans were not working. Tried the fuses and no luck. Didn’t think both lights would have burnt out simultaneously, so was concerned it was going to be an electrical problem, so I brought it in. Surprisingly it was just the lights! So I just needed two new headlights. Plus they sealed a slow leak in front tire. Even though they were very busy we had the car back Sunday evening. Very happy with the service and turn around.

KB
KEN B.
Buffalo, NY
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Outstanding service
Paul went out of his way to take care of my needs and get me in and out as quickly as possible. You don’t find service like you get at Rusiniaks very often any more

Verified Customer
West Seneca, NY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Always top service
They are very plesant and professional

DM
DAVE M.
Lancaster, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Just a buch a great employeers.
Great employees and great service.

TS
TERRI S.
West Seneca, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
call make appointment & everything is done in no time at all.
they handle everything and informs you what needs to be done.

BD
BOB D.
Buffalo, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Excellent service
I had a tire going flat. I stopped in to have it repaired on a Sunday. They were able to take care of it right a way. its nice to still a have a garage with a mechanic on duty 7 days a week.

JP
JODI P.
Buffalo, NY
Mitsubishi Outlander Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Great service
Great service. Always done on time and right.

TF
TONY F.
Buffalo, NY
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Great service
I was very pleased with the service, started recommending them to family & friends. Keep up the good work!

EH
ELAINE H.
Buffalo, NY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great place to wait or leave car
Rusiniak is clean and the people friendly if you need to wait
If you leave your car, work is done promptly and a phone call alerts you when ready
Always pleased with the work done

Displaying Review 1 - 20 of 270 in total