Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

371 Reviews

100% Would Recommend
Latest Review 23 days ago

Reviews


RW
Ray W.
Chesterland, OH
Toyota Prius
Verified Customer
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07/27/2019
Nice folks to work with
Scott is always helpful. He will get you scheduled ASAP! They only charge for work done and do only work required (they don't market up your work order).

MD
Matt D.
Cleveland, OH
GMC Sierra 1500
Verified Customer
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07/24/2019 Category: Service
Matt said the work, people, and prices are good.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Ohio
Toyota Sienna
Verified Customer
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07/12/2019 Category: Service
Mike said the service provided by this business is really quick and accommodating. He also said they do a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Corinna C.
Ohio
GMC Sierra 1500
Verified Customer
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07/10/2019 Category: Service
Corinna said the employees were honest. They were efficient. They completed the work at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

DH
Dudley H.
Ohio
Chevrolet Silverado 1500
Verified Customer
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07/08/2019 Category: Service
Dudley said he loves his new tires.
This review was collected via phone interview by Customer Research Inc.

EG
Elena G.
Chesterland, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Elena said they are the best and she likes doing business with them whenever she can.
This review was collected via phone interview by Customer Research Inc.

EG
Elena G.
Chesterland, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Elena said they are the best and she likes doing business with them whenever she can.
This review was collected via phone interview by Customer Research Inc.

MS
MARK S.
Nissan Titan
Verified Customer
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06/09/2019
NEW BRAKES UPGRADED
I listened to Scott's advice and upgraded my brakes to include stainless steel brake lines to increase more brake fluid to calipers. NOW SHE STOPS ON A DIME. Wish I had done this years ago. Thanks Scott!!!

RJ
ROBERT J.
Honda CR-V
Verified Customer
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06/07/2019
very professional good service on cars reasonable prices and a clean enviorment in office which I appreciate being a women
excellent repairs fast service reasonable prices clean environment in office where you pay thank you so much for the quality you have here in Chesterland

LH
Lou H.
Ohio
Honda CR-V
Verified Customer
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06/07/2019 Category: Service
Lou said the business was fantastic. They provided wonderful service, and offered a fair price.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Chesterland, OH
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Robert said that the place had good service.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Chagrin Falls, OH
Ford Transit Connect Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Spoke with Shawn. He said the business is fantastic. He was able to get the vehicle scheduled. They did what the vehicle needed and then were informative about the work. He is very happy with everything that was completed.
This review was collected via phone interview by Customer Research Inc.

JC
JOANN C.
Chesterland, OH
Jeep Grand Cherokee
Verified Customer
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06/05/2019
Great service
Scott and his crew are the best. So very accommodating - go out of their way to help me. Love them.

CC
Connie C.
Cleveland, OH
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05/31/2019
Peace of Mind...
I have been a SAKS customer for nearly 20 years. I can honestly say they are top notch in car care. Their service and prices are are excellent. I highly recommend them to anyone, because of the their expertise, integrity and professionalism.

AC
ADAM C.
Newbury, OH
Mercury Mariner
Verified Customer
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05/28/2019
S.A.K. stands behind their work!
We recently had S.A.K. diagnose and replace almost the entire front disc braking system on our 2008 Mercury Mariner. As this is an extra vehicle for us, after 4 months, we'd only put a few hundred miles on the new brakes and noticed a problem. The new caliper on the front right side was locked up and the pads were heating up to a concerning level in short distances traveled.

Upon talking to Scott at S.A.K., he told me to bring it up ASAP and they'd "take care of everything", and did they ever!...In a very quick turnaround, the S.A.K. team re-diagnosed a break line issue to the new system and completed the full repair, under warranty, at no cost to us. This was both shocking, and refreshing, to work with a repair shop that not only stood behind their work, their parts and their word, but went above and beyond by not charging us for the additional repair.

S.A.K. will be working on all of our vehicles for as long as they'll have us as customers!

GK
GENE K.
Chesterland, OH
Chevrolet Silverado SS
Verified Customer
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05/20/2019
Long time customer
Always busy which speaks volumes about the shop. Kenny and the other techs go above and beyond in dealing with customer satisfaction. 24 years and still satisfied.

RZ
Rob Z.
Chesterland, OH
Nissan Altima
Verified Customer
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05/14/2019 Category: Service
Rob said that the place had great service, it was promised to him right on schedule and he couldn't be happier.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Aurora, OH
Toyota RAV4
Verified Customer
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05/11/2019
Personalized service and great knowledge. Always honest and up front with advice.
Provide excellent service.

JK
JEFF K.
CLEVELAND HTS, OH
Toyota FJ Cruiser
Verified Customer
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05/03/2019
Custom Air Lift Install
Always fantastic service. Brought my 2014 FJ Cruiser in for adding rear air lift. Guys did an exceptional clean job of installing. 💪🇺🇸

RH
Raymond H.
Chesterland, OH
Pontiac G6
Verified Customer
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05/02/2019 Category: Service
Raymond said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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