Schummers Super Service, Inc

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

190 Reviews

98% Would Recommend
Latest Review over 2 years ago

Reviews


SM
Sheryle M.
Philadelphia, PA
Jeep Grand Cherokee
Verified Customer
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09/06/2016
the people
I am always satisfied when I come there for my inspections . Mechanics are great as well as the young man at the front desk.

TM
Tabitha M.
Philadelphia, PA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2016
Regular customer
I have been using Schummer's for the past 9 year and when Rusty was there I felt like I got great customer service and was also given a break every so often when things got costly or wasn't charged for something nebulous. Now that there are others managing the shop I don't get that personal attention, and I would have thought with a bill over $1500 I would have been given some type of discount... if I was, they didn't tell me they were giving me a discount because the bill was actually more than I was quoted over the phone. Although I will likely continue to use their shop, I wish Rusty could come in and give the new guys some tips on how to build relationships with the regulars and keep them happy.

GB
Gus B.
Philadelphia, PA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Gus said this business was very helpful and called in a timely manner when his vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Philadelphia, PA
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016 Category: Service
Mary said she liked the business because it wasn't bad, it wasn't great, but it was good. She said she would not recommend this business for service though because it was too expensive and they charged too much for the service done.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Philadelphia, PA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Spoke with Jessica. She said she never has problems with the business, and they provide good service.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Philadelphia, PA
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Mark said the business has good service and is local, he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Philadelphia, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2016 Category: Service
Jason said he has been going there for 10 years and they do a good job.
This review was collected via phone interview by Customer Research Inc.

EA
Edward A.
Philadelphia, PA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016 Category: Service
Edward said he was taken care of during his visit. He has been a customer of this business for around 20 years.
This review was collected via phone interview by Customer Research Inc.

JA
Joshua A.
Philadelphia, PA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Joshua said the business provided quick service.
This review was collected via phone interview by Customer Research Inc.

ES
Emily S.
Philadelphia, PA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Emily said she has been taking her vehicle to this business for a while now and they are both very informative and friendly. She does not know that much about this sort of thing so they tell her everything they are doing and explain it all really well.
This review was collected via phone interview by Customer Research Inc.

AK
Andrew K.
Philadelphia, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Andrew said he has been going to this business for 15 years. The service has been great. He recommends this business.
This review was collected via phone interview by Customer Research Inc.

KC
KIMBERLY C.
Philadelphia, PA
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
Reliable and honest
Highly recommend.

FM
Franklin M.
Philadelphia, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
They're very professional and friendly
10 out 10

RB
Robert B.
Philadelphia, PA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016 Category: Service
Robert said the business did what they had to do, and they were courteous about it. He stated he will bring them more of his vehicles. The employees are great people.
This review was collected via phone interview by Customer Research Inc.

DB
DIANE B.
Philadelphia, PA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016
Service was fast and everybody is friendly!
good people

ER
Ebony R.
Philadelphia, PA
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016
The best around!
Very trustworthy and get the job right the first time!

AM
Andrew M.
Philadelphia, PA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016 Category: Service
Andrew said this business had good customer service and they do good work. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Philadelphia, PA
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
Michael said the business treated him well. He was not lied to when they told him how long the service would take and when they came across something unexpected, they called and let him know.
This review was collected via phone interview by Customer Research Inc.

IV
Isabel V.
Philadelphia, PA
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Isabel said her service was wonderful. They serviced her vehicle in 90 minutes.
This review was collected via phone interview by Customer Research Inc.

DO
Donna O.
Philadelphia, PA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2016 Category: Service
Donna said she always goes to this business for her vehicle service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 190 in total