Schummers Super Service, Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

190 Reviews

98% Would Recommend
Latest Review over 1 year ago

Sheryle M. on 09/06/2016
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"the people"
I am always satisfied when I come there for my inspections . Mechanics are great as well as the young man at the front desk.
Vehicle: Jeep Grand Cherokee
Service Date: 09/03/2016
Review Created: 09/06/2016 09:23 AM
Tabitha M. on 09/04/2016
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"Regular customer"
I have been using Schummer's for the past 9 year and when Rusty was there I felt like I got great customer service and was also given a break every so often when things got costly or wasn't charged for something nebulous. Now that there are others managing the shop I don't get that personal attention, and I would have thought with a bill over $1500 I would have been given some type of discount... if I was, they didn't tell me they were giving me a discount because the bill was actually more than I was quoted over the phone. Although I will likely continue to use their shop, I wish Rusty could come in and give the new guys some tips on how to build relationships with the regulars and keep them happy.
Vehicle: Toyota Camry
Service Date: 09/02/2016
Review Created: 09/04/2016 09:52 AM
Gus B. on 09/03/2016
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Gus said this business was very helpful and called in a timely manner when his vehicle was ready.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/01/2016
Review Created: 09/03/2016
This review was collected via phone interview by Customer Research Inc.
Mary M. on 09/01/2016
Recommended badge inactive Recommended
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Mary said she liked the business because it wasn't bad, it wasn't great, but it was good. She said she would not recommend this business for service though because it was too expensive and they charged too much for the service done.
Vehicle: Kia Optima
Category: Service
Service Date: 08/29/2016
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 08/30/2016
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Spoke with Jessica. She said she never has problems with the business, and they provide good service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/27/2016
Review Created: 08/30/2016
This review was collected via phone interview by Customer Research Inc.
Mark D. on 08/29/2016
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Mark said the business has good service and is local, he would recommend them for service.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 08/20/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Jason S. on 08/29/2016
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Jason said he has been going there for 10 years and they do a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/26/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Edward A. on 08/19/2016
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Edward said he was taken care of during his visit. He has been a customer of this business for around 20 years.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 08/12/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
Joshua A. on 08/13/2016
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Joshua said the business provided quick service.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/11/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Emily S. on 08/13/2016
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Emily said she has been taking her vehicle to this business for a while now and they are both very informative and friendly. She does not know that much about this sort of thing so they tell her everything they are doing and explain it all really well.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/10/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Andrew K. on 08/13/2016
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Andrew said he has been going to this business for 15 years. The service has been great. He recommends this business.
Vehicle: Ford Escape
Category: Service
Service Date: 08/11/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
KIMBERLY C. on 08/12/2016
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"Reliable and honest"
Highly recommend.
Vehicle: Kia Sedona
Service Date: 08/10/2016
Review Created: 08/12/2016 04:08 PM
Franklin M. on 08/12/2016
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"They're very professional and friendly "
10 out 10
Vehicle: Toyota RAV4
Service Date: 08/09/2016
Review Created: 08/12/2016 02:36 AM
Robert B. on 08/11/2016
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Robert said the business did what they had to do, and they were courteous about it. He stated he will bring them more of his vehicles. The employees are great people.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/09/2016
Review Created: 08/11/2016
This review was collected via phone interview by Customer Research Inc.
DIANE B. on 08/08/2016
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"Service was fast and everybody is friendly!"
good people
Vehicle: Hyundai Accent
Service Date: 08/06/2016
Review Created: 08/08/2016 08:29 AM
Ebony R. on 08/07/2016
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"The best around!"
Very trustworthy and get the job right the first time!
Vehicle: Jeep Commander
Service Date: 08/05/2016
Review Created: 08/07/2016 10:07 PM
Andrew M. on 07/30/2016
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Andrew said this business had good customer service and they do good work. He would recommend them for service.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 07/28/2016
Review Created: 07/30/2016
This review was collected via phone interview by Customer Research Inc.
Michael J. on 07/28/2016
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Michael said the business treated him well. He was not lied to when they told him how long the service would take and when they came across something unexpected, they called and let him know.
Vehicle: Chevrolet Classic
Category: Service
Service Date: 07/07/2016
Review Created: 07/28/2016
This review was collected via phone interview by Customer Research Inc.
Isabel V. on 07/25/2016
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Isabel said her service was wonderful. They serviced her vehicle in 90 minutes.
Vehicle: Ford Contour
Category: Service
Service Date: 07/23/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Donna O. on 07/23/2016
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Donna said she always goes to this business for her vehicle service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 07/21/2016
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 190 in total