Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

474 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


PV
PAM V.
Nanjemoy, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017
Excellent Mechanics
They make you feel welcome, the turn around time is awesome and the prices are very reasonable

MT
Mike T.
Indian Head, MD
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Mike said this business did everything they said they would do, and it was done when they said it would be done. They are good guys and they run a good business.
This review was collected via phone interview by Customer Research Inc.

RE
RON E.
Indian Head, MD
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
Valuable Service
I am very satisfied on the quick and availability of service that is being provided. Very easy to communicate with and friendly shop employees! I would recommend to friends and family....

JG
James G.
Nanjemoy, MD
Pontiac Sunbird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
James said everything went well.
This review was collected via phone interview by Customer Research Inc.

VL
VIRGINIA L.
La Plata, MD
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Scooters Place
Excellent work and customer service. I was taken at my appointment time, work was done quickly and efficiently, and employees went out of there way to be pleasant and accommodating. Highly recommend Scooters for your automotive work.

DF
Dianne F.
Nanjemoy, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017
Great service
We trust the professionals at Scooters---great service, great people, fair and honest

RK
Rydell K.
Indian Head, MD
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Rydell said this business provides good service for a good price.
This review was collected via phone interview by Customer Research Inc.

JR
JOSE R.
Indian Head, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017
Superior Automotive and Customer Service Skills!
I've been taking all my cars to Scooters since 2009. Honest, thorough, and very skilled Techs. Definitely recommended!

RM
Roy M.
Accokeek, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
Roy said they were great. George and the man at the front desk were super nice to him and his family. He said that they were honest, and informative. They vehicle is running great, and the price was less than he thought it would be. He stated he will be taking all his automotive concerns to this business.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Marbury, MD
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Jeff said he did not have any problems. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DL
Dustin L.
Indian Head, MD
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Excellent Service
We have been having our vehicles serviced at Scooters Place for over 15 years and as always we experienced quick, reliable, and affordable service when we just had a brake line and an exhaust gasket replaced on our aging '97 Mointaineer. Highly recommended!
Dustin Luurtsema

AS
ARRON S.
Indian Head, MD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2017
Truck Repair
Always great service at great prices. I have taken both of my trucks there and the repairs were completed within a day or two. They really treat the customer right.

RR
Rose R.
Indian Head, MD
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/27/2017 Category: Service
Rose said they took care of one of her problems with her vehicle but they couldn't find the other.
This review was collected via phone interview by Customer Research Inc.

JJ
Joseph J.
Maryland
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2017 Category: Service
Joseph said this business was able to service the vehicle in a few days and he had been working on the vehicle for a month.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Indian Head, MD
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Gary said this business is the only ones that work on his vehicle, he has a 2001 vehicle and it runs brand new. They are very good workers.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Indian Head, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Anthony said Chris did a great job. He has been here a few times in the past and they are the only facility he will use.
This review was collected via phone interview by Customer Research Inc.

TH
Tommy H.
Indian Head, MD
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Tommy said he is a long time customer of this business with and there haven't been any problems.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Indian Head, MD
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017
2006 Colorado
Always friendly, they take time to explain the problem

JJ
Juanita J.
Indian Head, MD
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Juanita said the employees did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Bryans Road, MD
Ford Expedition
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/10/2017 Category: Service
Linda said they wanted to install a part, without knowing what was wrong with her vehicle. She will never return again.
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 05/12/2017

FIRST OFF, YOU NEVER BROUGHT YOUR VEHICLE INTO US, COBEY DROPPED IT OFF, HE SAID YOU WANTED IT CHECKED OUT FOR SHUTTING OFF, AND NOT RESTARTING. THEN YOU CAME BY AND I TALKED TO YOU; YOU SAID THAT THE VEHICLE HAS CUT OFF ON YOU NUMEROUS TIMES AND THAT SOMETIMES IT WOULD RESTART AND SOMETIMES IT WOULDN'T AND YOU WOULD HAVE IT TOWED TO ? AND THEN IT WOUKD START AGAIN. YOU EVEN SHOWED ME YOUR NEW FUEL PUMP THAT YOU HAD PURCHASED. I TOLD YOU LETS TRY IT AND IT STARTED. I ALSO TOLD YOU THAT IN MY OPINION IT WOULD BE WISE TO GO AHEAD AND INSTALL THE FUEL PUMP. YOU LEFT SAYING YOU WOULD GET BACK TO US, AFTER A WEEK COBEY STOPPED IN AND WE TOLD HIM ABOUT THE CONVERSATION, HE SAID YEAH SHE IS INDECISIVE AND WANTS A GUARRENTEE  THAT IS THE PROBLEM. I TOLD HIM I WOULD GO AHEAD AND CHECK IT OUT. I DID THAT AND THE PUMP FAILED TO HOLD PRESSURE AFTER SHUT DOWN AND THEREFORE MUST BE REPLACED. WHILE CHECKING THE PRESSURE AT THE SCHADER THE PLASTIC HEAT SHUT OFF VALVE(WHICH WAS MOUNTED RIGHT ABOVE THE SCHRADER VALVE CRACKED, NOT SURPRISING WITH OVER 238,000 MILE S ON IT. HAD TO REPLACE SO COBEY COULD PAY FOR IT AND PICK IT UP. SHE WAS UPSET WE HAD CHARGED HER FOR THE VALVE AND THUS THE BAD REVIEW. SHE HAD NEVER BEEN A CUSTOMER BEFORE, SO BE IT, THE REASON WE SAW IT WAS BECAUSE IT WAS APARENTLY HARD TO DIAGNOIS THE "BAD" FUEL PUMP.

George Grieninger


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