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Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

(510 Reviews)

99% Would Recommend
Latest Review about 10 hours ago

Reviews


JD
John D.
Maryland
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/29/2016 Category: Service
Spoke with Kevin. He said he asked them if the vehicle was worth fixing and they said yes. They fixed it and charged him $800 and two days later it broke down because of that they did to it. So he just wasted $800 he will not recommend this facility to any one.
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 07/31/2016

CUSTOMER DROPPED OFF THE VEHICLE AND ASKED IF WE COULD LOOK IT OVER AS TO WHY IT WOULD NOT START. WE FOUND THE THE FUEL PUMP WAS SHOT! AND THE ALTERNATOR WAS "LOCKED" UP. WE REPLACED THE FUEL PUMP AND ALTERNATOR, ALSO NOTED AND REPAIRED A BROKEN SECTION OF EXHAUST PIPE ALL TOTAL $790.89. WE RAN THE VEHICLE HERE AND TOOK ON A TEST DRIVE. CUSTOMER PAID AND DROVE THE VEHICLE AWAY, NO SIGN OF ANY TROUBLE WHEN LEAVING. WE DO NOT HAVE A CRYSTALL BALL TO ALLOW US TO TELL HOW LONG A VEHICLE WILL LAST, BUT NOTE WE HAVEN'T HEARD FROM THIS CUSTOMER, SO I AM ASSUMMING NOTHING WE DID CAUSED WHATEVER THE PROBLEM IS NOW. i AM SORRY YOU FEEL THAT IT IS OUR FAULT.

George Grieninger


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