Scott's Auto Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1635 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 7 hours ago
Jim H. on 01/20/2018
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"Business closed on Wednesday, we were not notified. Drove to location in snow."
I called to reschedule on Friday. Two new tires & alignment. Should have taken two hours but took three & one half hours. I assume this was because they were behind due to closing on Wednesday.

Sheri was great because she turned up on Wednesday. Also, appreciated her driving me back home while they worked on car. All personnel were polite & knowledgeable.
Vehicle: Toyota Avalon
Service Date: 01/19/2018
Review Created: 01/20/2018 05:43 AM
Tim A. on 01/16/2018
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"Grateful "
You can be counted on for fair and thorough warranty work ... thank you ! ... Bob Muse
Vehicle: Chevrolet Silverado SS
Service Date: 01/16/2018
Review Created: 01/16/2018 07:48 PM
Gary P. on 01/11/2018
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"Great customer treatment"
As always great customer service with fair and honest pricing coupled with competent skilled technicians
Vehicle: Hyundai Genesis
Service Date: 01/10/2018
Review Created: 01/11/2018 11:26 AM
Karen W. on 01/11/2018
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"Scott’s Auto Centet is the best!"
Great service and attention to details!!

Love the savings coupons in local publications.
Vehicle: Ford Thunderbird
Service Date: 12/29/2017
Review Created: 01/11/2018 08:45 AM
Colin R. on 01/11/2018
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Spoke with Adrienne. She said she has been using the business for several years. She lives in Decatur, and drives to Cumming for service on her vehicles. The staff is awesome and honest.
Vehicle: Acura TSX
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Ray J. on 01/11/2018
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Spoke with Ray's wife. She said they are very pleased with the customer service from the staff and the work they do. They do go out of the way to help them.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Ken H. on 01/08/2018
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"Always the best"
Scott’s Auto remains the best around. My BMW always gets the VIP Treatment. Thanks
Vehicle: BMW 3 Series
Service Date: 01/05/2018
Review Created: 01/08/2018 06:46 AM
Elizabeth D. on 01/08/2018
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Elizabeth said the repairs were done in a timely manner. She also said it was a good experience.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Thomas W. on 01/05/2018
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"The People"
Great place to deal with.
Vehicle: Cadillac SRX
Service Date: 01/04/2018
Review Created: 01/05/2018 07:16 AM
Greg E. on 01/05/2018
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Greg said the staff was dependable and trustworthy.
Vehicle: Acura MDX
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Rick M. on 01/05/2018
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Rick said he recommends the business for service.
Vehicle: BMW 6 Series
Category: Service
Service Date: 12/30/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Sandy H. on 01/05/2018
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Sandy said this business knew the right products she needed for her vehicle. They took care of her and she was in and out really fast.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Rajani B. on 01/05/2018
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Rajani said service was very good, and so far she is very happy.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Bill C. on 01/02/2018
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"Scotts is the best place because of their consistency in doing things right the first time."
Bob and the front office staff are always so efficient and professional. They listen to what the problem is and don't waste time. They correctly assess the problem and respond quickly. They are caring and kind. The mechanics are knowledgeable and efficient. They want to serve the customer and they do.
Vehicle: Chrysler Town & Country
Service Date: 12/23/2017
Review Created: 01/02/2018 09:32 AM
Bill H. on 12/30/2017
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"Great Service as Always!"
I have been a customer of Scott’s since he was in the old location. The service has been exceptional from day one.

Bob is the best!
Vehicle: Toyota Tacoma
Service Date: 12/28/2017
Review Created: 12/30/2017 05:08 AM
Tracy R. on 12/29/2017
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Tracy said the staff provides great service and honesty. They are people she can count on. They have a clean facility and excellent technicians. It's a great place. She would like to thank them for the great service.
Category: Service
Service Date: 11/29/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Bob C. on 12/27/2017
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"Detail"
Scott did a great job restoring the finish on my 2005 Navigator.
Vehicle: Lincoln Navigator
Service Date: 12/27/2017
Review Created: 12/27/2017 07:59 PM
Dolores B. on 12/23/2017
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"Excellent Service"
We always get great service. Kevin is our service manager. We have known him for over 20 years and completely trust him and the company he works for!
Vehicle: Ford Explorer
Service Date: 12/22/2017
Review Created: 12/23/2017 05:51 AM
Bill G. on 12/22/2017
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"Great as usual"
Everyone there is helpful, friendly, knowledgeable and honest
Vehicle: Acura MDX
Service Date: 12/21/2017
Review Created: 12/22/2017 09:08 AM
Mohan M. on 12/22/2017
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Mohan said they did a very good job.
Vehicle: BMW X5
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1635 in total