Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

160 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


DL
Douglas L.
Texas
Scion FR-S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Douglas said he liked the communication, the service and the work performed.
This review was collected via phone interview by Customer Research Inc.

RP
Rigoberto P.
Texas
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Rigoberto said the staff at this facility were pretty good.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
Texas
Mercedes-Benz E-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Eric said service was quick, there were no delays and it was convenient.
This review was collected via phone interview by Customer Research Inc.

EJ
Ed J.
Texas
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Ed said the business is quick and prompt.
This review was collected via phone interview by Customer Research Inc.

TZ
Thomas Z.
Texas
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Thomas said they are very friendly and helpful. When the inspection was done on his vehicle, they resolved the issue in a timely manner. Thomas is very satisfied with the business and is looking forward to doing business in the future.
This review was collected via phone interview by Customer Research Inc.

AT
Anna T.
Elmore City, OK
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Anna said the service was good however she did have to take it back a second time. When she took it back the second time they tried everything in their power to fix it.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Texas
Honda CR-V
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/24/2018 Category: Service
Jennifer said this business explained to her what was wrong. She appreciated them letting her know up front they wouldn't fix everything. They did what they could to get her back on the road so she could take her vehicle to a facility closer to home. The service was slow.
This review was collected via phone interview by Customer Research Inc.

GA
Ginger A.
Fort Worth, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Ginger said Scott took a personal approach to her problem. He called and stayed in contact to let her know the progress of her vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kimberley M.
Roanoke, TX
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Spoke with Vernita. She said the business' staff was professional. They did what she asked them to do. They also gave her alternatives, and told her what to do for her inspection. She stated she wanted to thank the mechanic who actually did the inspection for doing a good job. In the future, she will be more than happy to bring the vehicle back in.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Roanoke, TX
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Aaron said the lady at the counter was very sweet and friendly.
This review was collected via phone interview by Customer Research Inc.

FA
Freddy A.
Texas
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Freddy said the business is fair. The staff did what they said they would do, and he didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

EP
Evelyn P.
Haslet, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Evelyn said her calls weren't returned, but thinks the whole world of the staff. She's been going there for 35 years.
This review was collected via phone interview by Customer Research Inc.

BC
Barry C.
Roanoke, TX
Honda Prelude
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Barry said every time he works with Scotty, everything goes well. He is awesome. Scotty also persuaded the parent business to put a new engine in his vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Roy W.
Justin, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Roy said this business has always treated him right.
This review was collected via phone interview by Customer Research Inc.

VM
Vincent M.
Texas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Vincent said the staff was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

KT
Kenneth T.
Texas
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Kenneth said the business did a good job and the service was done before the time they estimated.
This review was collected via phone interview by Customer Research Inc.

TM
Tex M.
Justin, TX
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Tex said the service was great.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Sanger, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Brian said they were super friendly and gave a lot of advice that other facilities would not give. He was very impressed.
This review was collected via phone interview by Customer Research Inc.

BK
Barbara K.
Roanoke, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Barbara said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Keller, TX
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Michael said he was very pleased with the service. He was in a bind and the employees helped him out to make sure he would be able to get his vehicle back in time and also kept him informed during the process.
This review was collected via phone interview by Customer Research Inc.