Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

178 Reviews

96% Would Recommend
Latest Review 10 days ago

Reviews


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Paul K.
Trophy Club, TX
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Paul said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

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Chris M.
Roanoke, TX
Ford Maverick
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Chris said the staff was friendly and did exactly what he asked them to.
This review was collected via phone interview by Customer Research Inc.

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Maricela C.
Justin, TX
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Maricela said the service was good, fast and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

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Mohamed A.
Roanoke, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Mohamed said that he was very pleased with the service at this business. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.

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Kyle F.
Texas
Cadillac CTS Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Kyle said this business was good. He went for a state inspection and was in and out. It was simple
This review was collected via phone interview by Customer Research Inc.

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William P.
Argyle, TX
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
William said Scotty is a great guy.
This review was collected via phone interview by Customer Research Inc.

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Mark N.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Mark said they were courteous even though they left their vehicle there longer than expected.
This review was collected via phone interview by Customer Research Inc.

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Keith B.
Justin, TX
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Becky. She said this business is always good. They go out of their way to help. They always go above and beyond to help.
This review was collected via phone interview by Customer Research Inc.

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Cory M.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cory said this business was able to get his vehicle in for an inspection fairly quickly.
This review was collected via phone interview by Customer Research Inc.

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Harry P.
Roanoke, TX
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Harry said they went out of their way for him. They were all very professional.
This review was collected via phone interview by Customer Research Inc.

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Jeff S.
Fort Worth, TX
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Jeff said the mechanic is a great honest person and he doesn't do work that's not needed which is really nice. He also said he will be bringing his vehicle back in because his tow end is slipping again.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Frisco, TX
Buick Skylark
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Excellent
Was able to fix my car within just a few hours and were flexible and communicated well through out the process.

DK
Dan K.
Texas
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Dan said the employees were very friendly. They were very reliable. They provided him honest answers. They provided great service.
This review was collected via phone interview by Customer Research Inc.

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Lancemoore S.
Roanoke, TX
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Lancemoore said the service took longer than he anticipated. They employees did not call him with information about his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Cerelle K.
Texas
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Cerelle said they worked her in when they did not have time to. The whole staff was very welcoming.
This review was collected via phone interview by Customer Research Inc.

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Nick C.
Texas
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Nick said they had a good repair price
This review was collected via phone interview by Customer Research Inc.

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Noah M.
Flower Mound, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Noah said the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

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Douglas L.
Texas
Scion FR-S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Douglas said he liked the communication, the service and the work performed.
This review was collected via phone interview by Customer Research Inc.

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Rigoberto P.
Texas
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Rigoberto said the staff at this facility were pretty good.
This review was collected via phone interview by Customer Research Inc.

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April H.
Texas
Mercury Montego
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018 Category: Service
April said she asked Kirk how much it would cost to get her vehicle fixed, she thought she was given a total price but when she got there the end cost was different. She did not plan on paying extra though she had to because she needed her vehicle. Kirk did not seem like he cared. He put her vehicle in a situation where she could not get it out of the business without hitting another vehicle. She did not think it was professional or right to make her vehicle that difficult to access without a whole lot of maneuvering. Her air conditioning is also not working right now. She does not know if its the parts that were used but she has to turn her air conditioner all the lay to the lowest setting now for it to get cold. She is really not happy with the service. He should have known there was an issue when he was working on it and told her. The nicest thing about her visit was the receptionist. She would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.