Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

201 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


SC
Shane C.
Roanoke, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Shane said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

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John E.
Roanoke, TX
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said the business was open and honest. They opened up his vehicle and showed him exactly what was wrong, they sent him pictures of the issue and communicated well. He had a great experience with the service.
This review was collected via phone interview by Customer Research Inc.

TB
THOMAS B.
Keller, TX
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
quick and easy state inspection
When I arrived, my truck taken within a few minutes, it only took 15 or so minutes to do the inspection and my truck was parked ready for me ready for me to go
Tom Barnes

CK
Crystal K.
Fort Worth, TX
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Crystal said it was a good experience. The service was done timely and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Grapevine, TX
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Tim said the staff members are friendly and personable. He trusts their work, and integrity.
This review was collected via phone interview by Customer Research Inc.

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William H.
Roanoke, TX
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
William said the problem was an easy fix and the mechanic knew exactly what was needed.
This review was collected via phone interview by Customer Research Inc.

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Adam C.
Texas
Ford Explorer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/12/2019 Category: Service
Adam said he likes the business and the owner, Scotty, a lot. He also mentioned that this particular visit, the business was very busy and his vehicle was there for over a week.
This review was collected via phone interview by Customer Research Inc.

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LARRY H.
Roanoke, TX
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Personal service.
Always get personal attention.

NF
Newel F.
Keller, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Newel said that he is real pleased with the business. He recommends them to others, because his vehicle runs like brand new.
This review was collected via phone interview by Customer Research Inc.

KM
Katy M.
Keller, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Katy said the employees provided really personal service. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

JS
Jay S.
Arlington, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jay said that the place was over the top, had great service and he's never been treated that well before.
This review was collected via phone interview by Customer Research Inc.

JL
Johnny L.
Texas
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Spoke with Mitzi. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Keller, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018 Category: Service
John said he had to go back to this business a couple times to re-fix things that were not done correctly. The staff was friendly and the people knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

BO
Brandon O.
Azle, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/12/2018
Horrible experience
Was originally quoted a price and timeframe. Ended up having my truck 6 months instead of 2 weeks and price was $2000 over estimate. They never called to discuss the up charge. When I confronted Scotty when picking up my vehicle, he proceeded to get mad and curse at me. Never go here to have your vehicle worked on.

SA
Stephen A.
Texas
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Stephen said they were great through the whole process.
This review was collected via phone interview by Customer Research Inc.

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Barbara K.
Roanoke, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Barbara said the business does a good job and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

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Andres G.
Roanoke, TX
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Andres said the service was pretty good. He made a appointment, the business delivered when they promised, and he had no complaints
This review was collected via phone interview by Customer Research Inc.

SP
Sharon P.
North Richland Hills, TX
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Sharon said she was referred to this business. They were very nice. There was some confusion, but Scotty took care of it. The vehicle is running rough, so it still needs a little more work on it. She was very happy and she was pretty pleased with the staff at the business. They knew what they were talking about and doing.
This review was collected via phone interview by Customer Research Inc.

MY
Miriam Y.
Texas
Lexus NX 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Miriam said the employees were very friendly. Ralph was very helpful.
This review was collected via phone interview by Customer Research Inc.

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Sarina D.
Texas
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Sarina said she requested certain services but received no proof that they were performed.
This review was collected via phone interview by Customer Research Inc.