Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

189 Reviews

95% Would Recommend
Latest Review 19 days ago

Reviews


JS
John S.
Keller, TX
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018 Category: Service
John said he had to go back to this business a couple times to re-fix things that were not done correctly. The staff was friendly and the people knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

BO
Brandon O.
Azle, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/12/2018
Horrible experience
Was originally quoted a price and timeframe. Ended up having my truck 6 months instead of 2 weeks and price was $2000 over estimate. They never called to discuss the up charge. When I confronted Scotty when picking up my vehicle, he proceeded to get mad and curse at me. Never go here to have your vehicle worked on.

SA
Stephen A.
Texas
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Stephen said they were great through the whole process.
This review was collected via phone interview by Customer Research Inc.

BK
Barbara K.
Roanoke, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Barbara said the business does a good job and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

AG
Andres G.
Roanoke, TX
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Andres said the service was pretty good. He made a appointment, the business delivered when they promised, and he had no complaints
This review was collected via phone interview by Customer Research Inc.

SP
Sharon P.
North Richland Hills, TX
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Sharon said she was referred to this business. They were very nice. There was some confusion, but Scotty took care of it. The vehicle is running rough, so it still needs a little more work on it. She was very happy and she was pretty pleased with the staff at the business. They knew what they were talking about and doing.
This review was collected via phone interview by Customer Research Inc.

MY
Miriam Y.
Texas
Lexus NX 200t
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Miriam said the employees were very friendly. Ralph was very helpful.
This review was collected via phone interview by Customer Research Inc.

SD
Sarina D.
Texas
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Sarina said she requested certain services but received no proof that they were performed.
This review was collected via phone interview by Customer Research Inc.

MD
MICHELE D.
Roanoke, TX
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Very attentive staff; everyone, to be sure you've been waited on.
I found the complete staff to be corjule and on top of my comfort while they also took care of my vehicle. I have only had great service from Scotty's over the last 2 years I've been using them.
I am a single woman on a limited budget so trust is a very important feature I am looking for.

KR
Ken R.
Texas
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Ken said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AR
Andy R.
Roanoke, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Andy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Trophy Club, TX
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Paul said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Roanoke, TX
Ford Maverick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Chris said the staff was friendly and did exactly what he asked them to.
This review was collected via phone interview by Customer Research Inc.

MC
Maricela C.
Justin, TX
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Maricela said the service was good, fast and she was satisfied.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamed A.
Roanoke, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Mohamed said that he was very pleased with the service at this business. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.

KF
Kyle F.
Texas
Cadillac CTS Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Kyle said this business was good. He went for a state inspection and was in and out. It was simple
This review was collected via phone interview by Customer Research Inc.

WP
William P.
Argyle, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
William said Scotty is a great guy.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Texas
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Mark said they were courteous even though they left their vehicle there longer than expected.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Justin, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Becky. She said this business is always good. They go out of their way to help. They always go above and beyond to help.
This review was collected via phone interview by Customer Research Inc.

CM
Cory M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cory said this business was able to get his vehicle in for an inspection fairly quickly.
This review was collected via phone interview by Customer Research Inc.