Sergio's Automotive Inc.

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

439 Reviews

100% Would Recommend
Latest Review 7 months ago

Reviews


CL
Carlos L.
Cathedral City, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/05/2017
Wrong diagnostic.
Sergios automotive gave me a diagnostic
On my truck and told me that the time belt broke and damge the motor. The estimate price to fixed it was $3154.00. They charge me $47 for the diagnostic. It was too much for my budget I took it Edwina body shop in cathedral city it was only the band not the motor.

DD
David D.
Thousand Palms, CA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
David said the business always treated him well.
This review was collected via phone interview by Customer Research Inc.

JH
Jack H.
Thousand Palms, CA
Mercedes-Benz 500SL
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
Jack said the business has been good to him throughout the years.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Thousand Palms, CA
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
John said this business took care of his vehicle and didn't charge him too much. He said he's happy with them. They are like friends and he enjoys going to this facility.
This review was collected via phone interview by Customer Research Inc.

SH
SHERRI H.
Palm Desert, CA
Infiniti G35
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016
Excellent Service, Friendly & Helpful Staff with Good Prices
Excellent

CT
Charles T.
Palm Desert, CA
Nissan Frontier
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016 Category: Service
Charles said they did a good job and they provided great service.
This review was collected via phone interview by Customer Research Inc.

EM
Ellen M.
Thousand Palms, CA
Honda Civic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2016 Category: Service
Ellen said the business does very well and they are good to their customers.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Thousand Palms, CA
Pontiac Vibe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016 Category: Service
Spoke with Cheryl. She said this business provided awesome and wonderful service. They got her vehicle fixed quickly and everything was good. She appreciates it a lot.
This review was collected via phone interview by Customer Research Inc.

GD
GARETH D.
Palm Springs, CA
Nissan Sentra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2016
Great customer service
Best shop in the valley highly recommended to others always on time & prices are affordable never had any issues or problems after taking my vehicles to Sergio's:)

LT
Larry T.
Thousand Palms, CA
Ford Focus
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2016 Category: Service
Larry said he was happy with the service he received from this business and the thoroughness of their explanation, regarding the work that was performed.
This review was collected via phone interview by Customer Research Inc.

JV
James V.
La Quinta, CA
Ford
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
James said everyone at this business was very friendly and nice. The mechanic was nice and they allowed him to get tools out of his vehicle when he needed to. Their prices were fair and their communication was good as well. Josh was very friendly and did a good job as well. He plans on taking another vehicle to this facility when he has time.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
PALM DESERT, CA
Nissan Pathfinder
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Mary said she feels comfortable with this business and she trusts them. She said they have always been helpful and are very pleasant.
This review was collected via phone interview by Customer Research Inc.

DD
Dena D.
Indian Wells, CA
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2016 Category: Service
Dena said this business got her vehicle done quickly and they were very nice.
This review was collected via phone interview by Customer Research Inc.

BC
Bruno C.
Cathedral City, CA
Lexus IS 250
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016 Category: Service
Bruno said the staff at this business was really good about keeping him updated on the status of his repairs.
This review was collected via phone interview by Customer Research Inc.

KM
KAREN M.
Thousand Palms, CA
Lexus ES 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016
Efficient and extremely friendly staff.
Great job one more time.

MV
Miguel V.
Indio, CA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2016 Category: Service
Miguel said the employees service his work vehicles.
This review was collected via phone interview by Customer Research Inc.

CL
CHRISTIAN L.
Palm Desert, CA
Isuzu Rodeo
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2016
As much as I hate having to take my car for repairs I feel very confident that the job will be done right at Sergio's
Best in town..!!

JK
Jason K.
Cathedral City, CA
Toyota 4Runner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Jason said every time he goes there, they get him in and out with no problems. They do an outstanding job.
This review was collected via phone interview by Customer Research Inc.

WK
WAYNE K.
Indio, CA
Volkswagen GTI
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2016
Routine oil change
Fast, friendly and professional

TM
TRACY M.
Thousand Palms, CA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2016
Honestly!
Had my oil changed and the fuel injectors. Fuel injectors per my request. Love the fact that they rotate tires during oil change. They found my back break drums were worn way below spec. Did the back breaks along with the drums and of course all the work was done to perfection. I was happy they found that issue. Love them all there. Honestly and great care of my vehicle is something that is very rare these days and Sergio's has kept that pace for every costumer since they opened. Thank You to the whole crew! I refer anyone asking and some who don't ask!