Shafter Transmission & Smog

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 166 Reviews )

100% Would Recommend
Latest Review about 3 years ago

Reviews


NL
Nick L.
Bakersfield, CA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Spoke with Lisa. She said she is a repeat customer and there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

RL
Ramon L.
Shafter, CA
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2016 Category: Service
Ramon said everything went well at the business. They are fast and inexpensive.
This review was collected via phone interview by Customer Research Inc.

VE
VERONICA E.
Wasco, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2016
Good service
Wait is reasonable

JB
John Dee B.
Wasco, CA
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2016 Category: Service
John said every business has room to grow.
This review was collected via phone interview by Customer Research Inc.

JW
John Leroy W.
Shafter, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2016 Category: Service
Spoke with Chase. He said this business had good customer service. The staff was nice.
This review was collected via phone interview by Customer Research Inc.

MM
Margarita M.
Wasco, CA
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2016 Category: Service
Margarita said this business got her vehicle done fast and the employee was helpful.
This review was collected via phone interview by Customer Research Inc.

YO
Yenifer O.
Shafter, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2016 Category: Service
Yenifer said it was her first time there. They were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Shafter, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2016 Category: Service
Patrick said his experience at this business was good and they took care of him.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Bakersfield, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Service
Jason said he was happy with this business and they were fast, but their pricing was misleading.
This review was collected via phone interview by Customer Research Inc.

ME
Mariana E.
Shafter, CA
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2015 Category: Service
Mariana said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MS
Miguel Adrian S.
Shafter, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2015 Category: Service
Miguel said he was satisfied with the service. It was quick and easy.
This review was collected via phone interview by Customer Research Inc.

RB
Romona B.
Wasco, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2015 Category: Service
Romona said this business was pretty fast, but could have better prices.
This review was collected via phone interview by Customer Research Inc.

JT
JUAN CARLOS T.
Bakersfield, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2015
everyone was so cool
This is my go to place for my car

DB
DONALD LEE B.
Bakersfield, CA
Saturn Aura
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2015
service was great
I was so happy at the results of the repairs and cost

LG
LUCAS ALAN G.
Bakersfield, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2015
Quick service and friendly staff.
This was my first time at Shafter Transmission & Smog. I thought the staff was very friendly and personable. Also the smog certification was quick. I have had to wait a lot longer at other places. Also it was reasonable priced.

RV
Richard L. V.
Shafter, CA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2015 Category: Service
Richard said this business provided quick service.
This review was collected via phone interview by Customer Research Inc.

SM
Sergio M.
Shafter, CA
Lincoln Navigator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2015 Category: Service
Sergio said this business did a good job providing service for his vehicle, but their charges for service are very expensive.
This review was collected via phone interview by Customer Research Inc.
DON L. from Shafter Transmission & Smog responded on 08/12/2015

thank you for your review and your honosty but sometimes parts from dealer are expensive and hard to to get to parts to replace
on your next vist we will give you a 10% discount for your next service

thank you for your support
don luna


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