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Shawnee Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,598 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. Whether you’re looking for the basics like factory scheduled maintenance or 30k/60k/90k/120k mile services, or something more specific like computer diagnostics or safety and emissions inspections, we’ve got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service.

Categories
Auto Maintenance, Repair Shop, Car Maintenance
Contact
(847) 251-1234
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
332 Linden Ave Wilmette, IL 60091-2843
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Shawnee Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,598 Reviews)
Write a Review
Recent Reviews
BJ
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BETSY J.
Chicago, IL
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2017
verified customerVerified Customer
Prompt, efficient, friendly service
My 16 year old Honda Civic's heat and air conditioning stopped working properly (fan moved air into the passenger compartment with no hear and with intermittent cooling). I had an unexpected opportunity to drop off my car at Shawnee on a Saturday for this repair, and they took and held the car over the weekend. They always call to let me know if/what repairs are needed, priorities, cost, and estimated time to repair. I approved the work in this case, replacement of the motor/valve that regulate whether hot or cold air is blown into the passenger compartment. I picked up the car the next Tuesday, the estimated date. Repairs were as estimated. I did have to bring the car back a couple days later when I noticed what I thought was unrelated, slightly unusual, internmittent noise and hitch in car speed. Shawnee looked at the car immediately, though it took about 5 - 10 minutes for the issues to show themselves. They realized it related to the compressor, and had the car ready for me at no charge later that afternoon. I could not have expected more immediate, effective service, and will continue to bring my car to Shawnee for regular maintenance and repairs as I have done for a number of years now.
Recommended
Phil M., Manager from Shawnee Service Center responded on 09/25/2017 04:59 AM

Thank you Betsy. sorry for any inconvenience.

Shawnee Service Center
Phil Marvin
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