Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

615 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SM
Sylvia M.
Rock Island, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Awesome service
They did a really great job!!! Customer service was great and Shawn made sure that everything was running right before letting me get into my vehicle! Highly recommend this place!!!

FF
Fred F.
Bettendorf, IA
Honda CR-V
Verified
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10/16/2018
Friendly staff & timely on completion of work
I would recommend to anyone

KB
Kristie B.
Bettendorf, IA
Chevrolet Tahoe
Verified
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10/12/2018
Amazing
As a single mom who often gets the run around when taking my car in for repairs at places, I’m happy to say that this isn’t one of those places. They were very helpful, professional, respectful, and truly gave me the best service imaginable. I will never take my car to another shop as long as Shawn’s is there.

DW
Don W.
Davenport, IA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Replace headlight
Called them on Friday morning and my car was ready to be picked up by noon. Hard to find that quick of a turnaround anywhere else.

Verified Customer
Davenport, IA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
personable owner
Ive been using this shop for 4 yrs and havnt had any issues. They communicate the issues and provide the knowledge a customer wants to hear when dealing with his/her vehicle. They always try to find the cheapest solution w/o putting your safety at risk. I would recommend this shop to anyone seeking a trustworthy mechanic.

Verified Customer
Davenport, IA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
They took care of my baby
Job was a custom crossover steering knuckle swap out. Several small issues cropped up that were dealt with efficiently. Very happy with results.

CD
Colleen D.
Davenport, IA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Courteous, affordable and explains everything
Shawn’s is a great place to take your car. They do NOT Overcharge. They are friendly and Keep you well informed.

GB
Gwen B.
Bettendorf, IA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gwen said she feels comfortable there, she is thankful and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
East Moline, IL
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Oil Change & Check Engine Light
Friendly, knowledgeable staff that are extremely accommodating. Went into SAS for a oil change and my engine light was on. They found the issue with my vehicle, fixed it in a timely manner and had me back on the road within a couple hours. They really have proven to be honest and reliable. I also love the online reminders that they send. Thanks for keeping my Expedition running smooth and most importantly safely down the road!

DV
Dominic V.
Buffalo, IA
Chevrolet El Camino
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dominic said he could tell Shawn is an expert on his type of vehicle.
This review was collected via phone interview by Customer Research Inc.

LK
Lewis K.
Iowa
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Lewis said this business did a good job for less than another facility charged him for the same work.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Bettendorf, IA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Honest and great value
A+ They know what their doing and how to help others understand the work that may need to be done very well.
Keep up the great service!

Verified Customer
Moline, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Convenient service
Convenient and great service

JW
John W.
Bettendorf, IA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
John said that the service at this business was just fine. He has already recommended them.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Moline, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Great at finding and fixing the problem along with easy explanations and genuine care
Great at finding and fixing the issue fast. Great at explaining clearly the work. Very caring!

KH
Kendra H.
Rock Island, IL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
ALL AROUND THE BEST SERVICE SHOP IN QC
Brian and Drew are both knowledgeable, professional and personable! The service turn around was quick and repair costs were 4 to 5 times less than other service shops!!! Above all these, as a single woman, their trustworthiness was beyond comparison to any other service center I’ve taken my vehicles to over the last 30 years! After taking one vehicle in for repair; I returned with my other two vehicles for service! Thanks guys! You’re awesome!

Verified Customer
Bettendorf, IA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Stands behind their work!
They really do, if it isn't right they will make it right. They are very concerned about the customer being satisfied and happy.

MS
Mike S.
Bettendorf, IA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Mike said that the service at this business is always really good. He recommends them.
This review was collected via phone interview by Customer Research Inc.

MK
Michele K.
Bettendorf, IA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
The workers are friendly and helpful.
They were very helpful. They got my car in right away and found out what my problem was then got the part right away. They treated me very respectfully and extremely friendly. I would and have recommended them to anyone.

NP
Nick P.
Bettendorf, IA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Nick said that he's very happy with the outcome.
This review was collected via phone interview by Customer Research Inc.

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