Shawn's Auto Service


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

487 Reviews

98% Would Recommend
Latest Review about 14 hours ago
Sue L. on 11/23/2017
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"great people, great work"
Always feel comfortable taking my car to Shawn's. Expert work done. They find ways to discount the cost. They treat me like a friend.
Vehicle: Chevrolet Impala
Service Date: 11/20/2017
Review Created: 11/23/2017 07:23 AM
Steve E. on 11/22/2017
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"oil change"
Did a great job---got me in and out quickly.
Vehicle: Toyota RAV4
Service Date: 11/21/2017
Review Created: 11/22/2017 05:19 PM
Don W. on 11/16/2017
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"Customer service "
Been going to Shawn's for a few years and customer service is a big plus. The guys are always friendly and helpful, the work they do is excellent, and the pricing is honest.
Vehicle: Jeep Wrangler
Service Date: 11/14/2017
Review Created: 11/16/2017 06:26 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Don for giving us the opportunity to service your cars.

Al D. on 11/13/2017
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Al said this business had his vehicle up and running in a few days when the Chevrolet Dealership could not get his vehicle running at all. They were excellent and honest.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/13/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

We appreciate the confidence you have is us. It was a task but we were up to it. Thanks Al.

David V. on 11/11/2017
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David said his vehicle is running just fine after the repairs.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/20/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks David!

Tony J. on 11/10/2017
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"Great Service "
Bryan and team are the best. Wouldn’t think of going elsewhere.
Vehicle: Buick Rainier
Service Date: 11/01/2017
Review Created: 11/10/2017 03:38 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Tony for trusting us with your families care care needs.

Mike T. on 11/09/2017
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Mike said he is satisfied with the service.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Always nice to see you Mike.

Terry O. on 11/08/2017
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Terry said that the service was good and he recommend this business for service.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 10/25/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thansk Terry!

Teresa O. on 11/03/2017
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"2011 Malibu "
Great communication about your work that is going to be done ! Loyalty and honest
Vehicle: Chevrolet Malibu
Service Date: 10/31/2017
Review Created: 11/03/2017 05:15 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks for the kind words Teresa. Always happy to keep the wheels rolling.

Joe B. on 11/01/2017
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"Thanks Brian!"
My Mercedes needed new tires and Brian saved me $300 compared to what the dealership
wanted. As usual always fair and efficient. My wife and I are long time loyal customers.
Vehicle: Mercedes-Benz E-Class
Service Date: 10/30/2017
Review Created: 11/01/2017 07:38 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Awesome Joe! Always happy to hear we saved our customers money with anything we do. Saving our customers money is our main goal.

Anne J. on 10/31/2017
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"Ethical"
Honest
Vehicle: Buick Rendezvous
Service Date: 10/27/2017
Review Created: 10/31/2017 03:42 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thank you Ann.

Charlie D. on 10/30/2017
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Charlie said the lug nuts were over-torched and he was not able to get them off. The studs were replaced and he still paid.
Vehicle: Ford Bronco
Category: Service
Service Date: 10/18/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/11/2017

Sorry you feel the way you do. Like I said when we talked in person if we would have been the one's that broke them then I would have taken care of it. We had no issues getting the other lug nuts off the wheels after you brought it to us. I'm sorry you feel wronged in this situation but I feel Shawn's Auto Service did what was right in this case. Like always we appreciate your business. 

Kollin M. on 10/28/2017
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Kollin said Shawn is a good man, and he did everything right.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 10/20/2017
Review Created: 10/28/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

We try our best. Thanks for the kind words Kollin...

Michele K. on 10/27/2017
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"The workers are friendly and helpful."
The workers are friendly and helpful. I feel that they tell me the truth and do not try to get me to have things done to my car that I do not need. They let me know when repairs can wait and when they need to be done right away. They work to get me the lowest price on parts for my vehicle.
Vehicle: Nissan Altima
Service Date: 10/26/2017
Review Created: 10/27/2017 02:49 PM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Great to hear you feel comfortable having your service work done here. We try our best to inform you about what is in need at the time of service & what can wait. We really want to build a relationship with all our customers. You all are more than just a number to us!

Jim B. on 10/25/2017
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Jim said this business is good and they understand how to get things done without being exorbitant in cost.
Vehicle: Cadillac DTS
Category: Service
Service Date: 10/19/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Jim!

Darren M. on 10/24/2017
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"Great Service"
Shawn’s always provides great, timely service. We only take our vehicles here and are always happy with the results. Everything is always fairly priced and done right the first time.
Vehicle: GMC Terrain
Service Date: 10/20/2017
Review Created: 10/24/2017 05:20 AM
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Darren for trusting us & Thanks for giving us the opportunity to serve your family.

Andrew G. on 10/23/2017
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Andrew said he has done business with the facility before. The service they gave him is what he paid for.
Vehicle: Toyota Echo
Category: Service
Service Date: 10/10/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Val F. on 10/20/2017
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Val said she has been visiting this business for years and she would recommend them for service.
Vehicle: Ford F-150
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Val.

Tracy M. on 10/17/2017
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Tracy said Brian has always treated her fairly and his work is very good.
Vehicle: Ford Escape
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Tracy.

Elizabith C. on 10/17/2017
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Elizabith said they are really personable and sweet. The prices were decent and they took her right in.
Vehicle: Mercury Cougar
Category: Service
Service Date: 10/04/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
The Service Team .. at Shawn's Auto Service responded on 11/17/2017

Thanks Elizabith for the kind words..

Displaying Review 1 - 20 of 487 in total