If you like paying too much for repairs and then not having them actually be done, this is the shop for you!
This used to be a good honest shop. If you had taken your car here over the last few years you would have met Mike. Mike was a good mechanic. He told you when things should and shouldn't be done. He stood behind his work and he would make things right.
This place is under new management and Mike is now gone. And I, being the trusting fool that I am, took my car there anyway. My car, an older VW, had a check engine light on and a clutch issue. I needed to get my emissions checked to I was in a bit of a time crunch. After several days of not hearing anything from the shop, I finally decided to call. They told me they were waiting on a part. Two more days go by, nothing. I call again, still waiting on parts. Okay, I now haven't shown up at work for the better part of a week. Luckily I can work from home, but they never asked me that or gave me any estimate on time. Strike one.
Finally the car's ready. They tell me it's going to be $1,200. Okay, car repair is expensive but what can I do? I need this car to pass inspection. I drive my car to work and back home. When I pull in, I can smell coolant and burning oil. I look underneath the car and oil is dripping onto the ground. Coolant has sprayed all over my engine. I know what you're thinking, this could just be a coincidence right? Sure, but here's where Mike comes back in. Remember when I said Mike would tell you when things shouldn't be done? As in, "I can see several issues in the engine right now and honestly I don't think this amount of work is worth it." Should we call this strike two?
The car's broken down at another shop now. They took a look at it and ran their diagnostics and quoted me 2-3k worth of work and told me, you guessed it: "it's not worth it." Oh also, guess what came up in their diagnostic tests? The same emissions issue and a new issue, for the clutch they were supposed to replace! Let me make this abundantly clear, I took the car in, spent a week waiting with no communication, spent $1,200, the car immediately broke down, and they. didn't. even. fix. the. issue. Strike three.
Here's the worst part of all this, I've now called the shop three times. Two times I was actually able to speak to the new owner. Two times now I've been hung up on by said owner. So if you're thinking that they'll stand behind their work, they won't. Listen; learn from my mistake, go to literally any other shop.
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This place is under new management and Mike is now gone. And I, being the trusting fool that I am, took my car there anyway. My car, an older VW, had a check engine light on and a clutch issue. I needed to get my emissions checked to I was in a bit of a time crunch. After several days of not hearing anything from the shop, I finally decided to call. They told me they were waiting on a part. Two more days go by, nothing. I call again, still waiting on parts. Okay, I now haven't shown up at work for the better part of a week. Luckily I can work from home, but they never asked me that or gave me any estimate on time. Strike one.
Finally the car's ready. They tell me it's going to be $1,200. Okay, car repair is expensive but what can I do? I need this car to pass inspection. I drive my car to work and back home. When I pull in, I can smell coolant and burning oil. I look underneath the car and oil is dripping onto the ground. Coolant has sprayed all over my engine. I know what you're thinking, this could just be a coincidence right? Sure, but here's where Mike comes back in. Remember when I said Mike would tell you when things shouldn't be done? As in, "I can see several issues in the engine right now and honestly I don't think this amount of work is worth it." Should we call this strike two?
The car's broken down at another shop now. They took a look at it and ran their diagnostics and quoted me 2-3k worth of work and told me, you guessed it: "it's not worth it." Oh also, guess what came up in their diagnostic tests? The same emissions issue and a new issue, for the clutch they were supposed to replace! Let me make this abundantly clear, I took the car in, spent a week waiting with no communication, spent $1,200, the car immediately broke down, and they. didn't. even. fix. the. issue. Strike three.
Here's the worst part of all this, I've now called the shop three times. Two times I was actually able to speak to the new owner. Two times now I've been hung up on by said owner. So if you're thinking that they'll stand behind their work, they won't. Listen; learn from my mistake, go to literally any other shop.