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Shottenkirk Hyundai Granbury

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(126 Reviews)
54

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
54
Net Promoter Score ®

Business Details

About

Shottenkirk Hyundai in Granbury, TX is staffed with expert technicians who provide the best in Hyundai repair and maintenance. Shottenkirk Hyundai in Granbury, TX is staffed with expert technicians who provide the best in Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(817) 279-5800
No Business Hours Provided

Business Hours

* No Time Zone Provided
4960 East Highway 377 Granbury, TX 76049
Service Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(126 Reviews)

NV
gravatar
N V.
Dallas, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2024
0
Category: Service
Don’t waste your time!
After weeks of back and forth, we finally agreed on terms for a used vehicle and left with the car. Unfortunately, the issues didn’t end there. We were repeatedly harassed with texts and calls because they “forgot” to collect funds.

I’m genuinely baffled as to how Brian Thompson became a sales manager. His behavior was incredibly unprofessional, especially when he said, “I knew you people would not pay,” which came across as a clear prejudice remark.

I’ve never encountered a dealership or a manager that made the car buying process so unpleasant, both during and after the purchase. This experience was an absolute nightmare. Take your business elsewhere!
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