Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3210 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
95% Would Recommend
Latest Review 1 day ago

Reviews


SA
SPENCER A.
Bellingham, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
CRV service
quick appointment, in and out.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Spencer!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Sedro Woolley, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Service Deptartment
The service advisor, Dyrk, was very efficient, explained exactly what was going to be done, thoughtful (coffee, water available) always a very rewarding experience to do business with him. I would definitely refer him to my family and friends.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

BB
BRUCE B.
Sedro Woolley, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Sales
Friendly, knowledgeable, no pressure service
Sales people were friendly and knowledgeable about the pre-owned ‘97 Jeep I eventually purchased. Sims Honda had performed a thorough check, service and replacement of warn items. Even went so far as changing out the wiper blades. I felt no pressure while looking and trying out the Jeep.

The finance department went above and beyond to get me the best deal possible for financing.

After purchasing the Jeep I took it in for a service inspection at a Jeep dealer. They spend 3+ hours going through the mechanics of the Jeep and said that it had been fully serviced and in top shape (thanks to Sims Honda). They decided that they could not charge me for the service call as nothing was found needing serviceong.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

BC
BLAINE C.
Stanwood, WA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great Service
Sims Honda has great customer service and products.
My 2010 Fit has been a wonderful car.

KJ
KENT J.
Burlington, WA
Kia Soul
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/18/2018 Category: Sales
Honesty
My experience was that Sims was the first place I went looking for a used vehicle. The salesman was in no way pushy and understood I had car dealer experience.
he found me a vehicle that was under 7,000 miles on it and affordable. Good experience all the way around.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thanks for your kind words about your experience.  I am confused though, we only got a 1 star review and it seems like you had a great experience...  If that is the case any way to edit your number of stars?

Thanks,

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Oak Harbor, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Helpful and friendly
The staff have always been very helpful and friendly
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

JG
JOHN G.
Friday Harbor, WA
Honda Civic Hatchback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Great experience
The staff was great, the work on my Type R was great. Thanks.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

CB
CATHY B.
Burlington, WA
Honda CR-V
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2018 Category: Service
Wait time unacceptable
1 hour and 15 minutes for an oil change in Express Service is unacceptable. Everytime I come in for service it is taking longer.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

I agree Cathy, that is way to long.  Did you have an appointment?  I'm also going to have Scott Todd our Service Manager look into your repair order and see what could have happened.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

KD
KATHRYN D.
Mount Vernon, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Recheck in the main shop on possible leak from last oil change
As always they did a great job from the moment I walked in to pick up

I also love your new car wash option

Thank you again I only take my Honda to Sim's
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Kathryn!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Custer, WA
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Car repair
Great service and good repairs
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Sedro Woolley, WA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Friendly and there is coffee while you wait.
Friendly and they have coffee. Also they show me pictures if there are problems in the car. I also like the coupons.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

PL
PATRICIA L.
Camano Island, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Good customer service
Thanks for taking care of my car and me.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Patricia!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

MK
MARY-ANN K.
Bellingham, WA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
The staff and service!
I am so happy with Sims Honda. Recently I had my car detailed. Your staff did a perfect job. My Honda Civic 2010 looks brand new. The engine was cleaner than when I bought it.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Mary-Ann!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

RB
ROGER B.
Sedro Woolley, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Sales
Great customer services
I want to thank the entire team for helping us find another vehicle for our family. This is our second vehicle we have bought at sims Honda and we love the service. Thank you to Dax and Chad for sticking by our side!
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Roger!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

WG
WAYNE G.
Camano Island, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Top of the line employees.
The counter people are always pleasant and helpful and I always feel I am dealing with a friend not someone whose only interest is to sell me something. Prompt, on time quality service from good guys and gals.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Wayne!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

BT
BRICE T.
Bellingham, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great experience after a disappointing loss.
After 4 years of owning a Honda Odyssey, we were rear ended and our van totaled. We contacted Sims Honda and was very surprised to find almost the same model available. With help and great service from Todd and Dotan, we now have a vehile that can transport our whole family.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Brice!  Glad the wife is o.k. from the accident and glad you guys thought of us again.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Anacortes, WA
Honda Accord Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Oil change started as soon as I got there and finished early.
Inspection caught a issue I want to take care of. Always found this dealer to do good work and I trust Derk to be straight with me.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Camano Island, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great place with friendly staff.
They took care of my needs.
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

CB
CHRISTINE B.
Stanwood, WA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Customer Service
Great customer service!! Stuck to estimate. Love it!
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Christine!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

MN
MARILYN N.
Burlington, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Service
I like the friendly people, the attractive waiting area, good coffee!
Todd K., Sales Manager from Sims Honda responded on 10/21/2018

Thank you so much for your kind words and 5 star review Marilyn!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com