Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2952 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
96% Would Recommend
Latest Review about 11 hours ago

Reviews


AN
ALEXIS N.
Oak Harbor, WA
Honda Civic Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Fast
Very fast and Informative

JW
JEANNIE W.
Camano Island, WA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Friendly, kind staff, easy access
Thanks for doing a thorough job.
Giving me a loaner CRV was very kind as well. Now I want that car!

PG
POLLY G.
Langley, WA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Oil change
Excellent service, fast & efficient.

JA
JAMES A.
Anacortes, WA
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2018 Category: Service
X
X

JB
JOHN B.
Mount Vernon, WA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
GOOD EXPERIENCE
From check in to pick up it was a good experience. My Customer Service Rep knew exactly what I was there for and arranged a shuttle to take me home. Shuttle driver was courteous and friendly.
Check out was straight forward with all work, charges and discounts fully explained.

DB
DEBBIE B.
Mountlake Terrace, WA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Brake repair
I love the staff at Burlington!!! They rock and are super professional.

LW
LEANN W.
Camano Island, WA
Honda HR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Made it easy
You all made it easy for me to buy my first car on my own, after my divorce. I feel like I recieved a great deal

Anonymous avatar
Verified Customer
Mount Vernon, WA
Chevrolet Silverado 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
service staff
Service was quick and easy.

DM
DAVID M.
La Conner, WA
Honda Accord Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Only Sims Honda
Always, always great service often with unexpected gracious extras.

SR
SANDRA R.
Mount Vernon, WA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Excellancef
Great repair shop-results of repairs done right, friendly staff and comfortable area to wait. Like reminders!

RS
ROBERTO S.
Mount Vernon, WA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
June 5 visit
Great service as always.

RM
RUSSELL M.
Mount Vernon, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Sales
Excellent staff
Sims Honda is an overall great place to buy. The sales people are very knowledgeable and helpful. I always felt like they had my best interests at heart. Easiest car deal ever.

KB
KAREN B.
Oak Harbor, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Employees
Great employees, work, on time, with smiles . By

Anonymous avatar
Verified Customer
Stanwood, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Nice waiting area
Nice area to wait, but after 2 1/2 hours of waiting, I had to return the next day to pick up my car. Wish I'd known sooner to make better use of my time. Also, I seem to keep paying for items that 'are common with your CRV model year'. If they are common issues with those years, it seems like that's a Honda engineering flaw, and not "My issue' (to the tune of $1500)

MN
MAE N.
Mount Vernon, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Quality service
Thank you for your good service!
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Thank you Mae for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

CT
CAROL T.
Camano Island, WA
Honda Civic Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
I trust these guys!
As a female, they talk to me like I have a clue what they are talking about, which I do. I went in for a software update. Took less time then they predicted, which was nice. The facilities are clean and neat with an amazing waiting area. At the end of it all, I got a coupon for a free car wash, which my car really needed. That was very much appreciated.
I was able to get my car in quickly and at a time that worked for me. I've dealth with a few shady garages, and this one is NOT one of them. Trusting the people that work on my car is paramount. I trust these people.
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Awesome review Carol, thank you!!!!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Anonymous avatar
Verified Customer
Arlington, WA
Honda Accord Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Friendly
Excellent customer service in every interaction. Thanks
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Thank you for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

MU
MANUEL U.
Mount Vernon, WA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
My service with Miguel Amarillas was absolutely excellent.
Miguel Amarillas was absolutely excellent and the best customer service I’ve ever received.
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Thank you for the 5 star review Manuel!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

PG
PAULA G.
Oak Harbor, WA
Honda Civic Hatchback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Always pleasant
Great time as usual waiting on my oil change. Bonus-i got a new air filter too
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Thanks for the awesome review Paula!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

NP
NED P.
Oak Harbor, WA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
oil change, etc
nice job, nice people
Todd K., Sales Manager from Sims Honda responded on 06/15/2018

Thank you Ned!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com