Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

3055 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
95% Would Recommend
Latest Review about 5 hours ago

Reviews


BM
BEVERLY M.
Everett, WA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Sims Honda Rocks!
I would just like to say that Sims Honda rocks! I came in at the very end of the day and asked if it were possible if they could still fit me in to get it oil change. Not only did they do that they did it with such grace and took care of everything within a timely manner on top of that, I could not have asked for anything more. Thank you Sims Honda!

TN
TERESA N.
Lyman, WA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Sales
Quick efficent and friendly :)
Quick, efficient and Friendly :)

SB
STEVE B.
Friday Harbor, WA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Sims Honda
Knowledgeable Advisor, Complete Service On Time, Thorough Review of Work, Comfortable and Attractive Service Department.

RT
RYAN T.
Oak Harbor, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Service appointment
Service department does a great job, I will definitely be bringing my Honda here every time in the future. Thank you for the great job! Very well trained team!

AH
ANDREW H.
Bellingham, WA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great service as always!
Thank you for your great service and fast delivery!

CG
CATHY G.
Mount Vernon, WA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Excellent service/people. Great prices!!
Service! People. 5 stars
Todd K., Sales Manager from Sims Honda responded on 08/14/2018

We think you're also worthy of 5 stars Cathy!!  Thank you for the great review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

JN
JOAN N.
Burlington, WA
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Oil change
Forgot the guy who helped me but he was efficient and nice
Todd K., Sales Manager from Sims Honda responded on 08/14/2018

Thank you for the 5 star review Joan!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

MP
MARCIA P.
Stanwood, WA
Honda Civic Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Customer service is OUTSTANDING
From my experience Sims is "customer centric".
It starts when I call to ask a question or schedule an appointment. I always feel as though my call is important because everyone listens to my question or request.

When I bring my car in for service the check in process is efficient and there are adequate representatives to help.
All representatives are knowledgeable, efficient and courteous. They communicate well.

I drive extra miles from Stanwood to Sims because of the excellent service.
Todd K., Sales Manager from Sims Honda responded on 08/14/2018

Thank you Marcia for such a well written and kind review.  All of us here appreciate your kind words and 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Stanwood, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Friendly, clean, fast!!!
Everyone is very friendly and helpful. The service is good and fast and thorough.
Todd K., Sales Manager from Sims Honda responded on 08/14/2018

Thank you so much for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

BB
BRENDA B.
Mount Vernon, WA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Wonderful Overall Experience
Communication made experience painless...
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Thank you so much for the 5 star review Brenda!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

JH
JUDY H.
Anacortes, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
SERVICE AT SIMS HONDA
The people are so friendly and customer service driven. The building is lovely and it is a great place to sit and wait for my car.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Thanks for the 5 star review Judy!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Oak Harbor, WA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
Quick turn-around
It is a pleasure to bring my c-rv in for service. The waiting room is very well set up with amenities. The service personnel explain what service was performed and alert you to possible future problems.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Thank you so much for the 4 star review.  Any feedback on how we could earn that 5th star in the future would be appreciated.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

IM
IVAN M.
Camano Island, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Friendly and helpful.
See title!
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Thank you so much for the five star review Ivan!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

JS
JIM S.
Friday Harbor, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Honest
I brought the car in because the check engine light was on. I had a long trip ahead. After running a diagnosis, the technician was very honest that extensive repairs were not necessary right away. I think he name was Miguel Amarilla. Good man.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Great to hear Jim, thank you for sharing and the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

GT
GEORGE T.
Coupeville, WA
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Service experience
Needed work identified and completed.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Great to hear George.  Thank you for the 4 star review and any feedback on how we could earn a 5th one from you next time would be appreciated.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

RG
RICHARD G.
Anacortes, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great service by a professional team
The appointment was to update some electronic software on our 2017 CR-V. Service was quickly done as promised and we were on our way in no time at all.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Great to hear Richard and thank you for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

Verified Customer
Burlington, WA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Feel Frizzell
Professional, courteous, took the time to explain.
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Love the title and the 5 star review.  Thank you for both!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

MB
MALLIE B.
Sedro Woolley, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
People are amazing
The people are amazing friendly helpful
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

Thank you so much for the 5 star review Mallie!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

JG
JOSE G.
Oak Harbor, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
The feeling of being part of Honda family! 👍👍
I’ll be back!
Todd K., Sales Manager from Sims Honda responded on 08/13/2018

So happy to hear Jose.  And thank you for the 5 star review!!!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com

CW
CARY W.
Coupeville, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Sales
Survey
We appreciated the entire process excited to get to know our new honda
Todd K., Sales Manager from Sims Honda responded on 08/10/2018

Great to hear Cary and thank you for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com