Sims Honda


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

2397 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
96% Would Recommend
Latest Review about 10 hours ago
DEBRA B. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another thorough winterizing job completed "
All Spirit, my 2015 Honda Fit, needed was an oil change and winter tire change. However, when I talked to Chris, I also asked how my break pads were doing, how much wear were on the summer and winter tires, and to make sure that all fluids were up to winter mountain pass levels. Instead of rushing through and pushing my car through to get to the next one, AJ deliberately took his time and completely serviced my vehicle. I continue to have trust and confidence in Spirit and in Sims Honda and will continue to have her serviced by Sims Honda.
Vehicle: Honda Fit
Category: Service
Service Date: 11/04/2017
Review Created: 11/23/2017 10:03 AM
TIMOTHY S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I love making the appointment online, and a customer rep was waiting for me right when I walked in the door. An hour later my service was finished and I happily went on my way. Thanks, Sims Honda!
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/13/2017
Review Created: 11/22/2017 04:22 PM
KAREN B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly people. "
I was very pleased with my service while there .
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 11/13/2017
Review Created: 11/22/2017 04:10 PM
MATTHEW S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Dax is great
Vehicle: Honda Civic Sedan
Category: Sales
Sales Date: 11/12/2017
Review Created: 11/21/2017 06:47 PM
PAMELA G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Five Stars"
I always return to Sims Honda for any service on my Odyssey. They are friendly, reliable and if they tell me that something else needs to be done, I can trust that they are right. Quite often this saves me an additional trip later because some small thing needs to be done.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/10/2017
Review Created: 11/21/2017 05:48 PM
SOUKSAKHONE M. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Trust place to care for my car, convenient and comfortable waiting room"
i would give 5 stars if I was inform that machenic needs to take a bit longer than original plan.
Vehicle: Honda Fit
Category: Service
Service Date: 11/11/2017
Review Created: 11/21/2017 01:47 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Thank you Souksakhone!  We appreciate the feedback and will do our best to make sure that you're informed of any delays.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
KIERA W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honda Proud"
Continually great service and consistent professionalism from Miguel and service staff.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/10/2017
Review Created: 11/21/2017 09:58 AM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Thank you Kiera for the great review.  We love Miguel and are very happy to have him here with us.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
TRACY J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
I had an appointment for a different day and they squeezed me in early for services.
Vehicle: Honda Accord Sedan
Category: Service
Service Date: 11/08/2017
Review Created: 11/20/2017 10:15 AM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Great to hear Tracy!  Thanks for the 5 star review.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
DUANE M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
quick and effecient oil change. fresh coffee and quite area in the waiting room.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/10/2017
Review Created: 11/19/2017 08:14 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Thanks Duane!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MEGAN R. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
Fast service
Vehicle: Honda Fit
Category: Service
Service Date: 11/10/2017
Review Created: 11/19/2017 06:24 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Great to hear Megan, thank you!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
KRISTYN B. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Great service. Take time to explain. Good explanation
Vehicle: Honda CR-V
Category: Service
Service Date: 11/10/2017
Review Created: 11/19/2017 05:18 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Glad all went well Kristyn!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
CHRISTIE F. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff and very good service"
First time we have ever purchased a new car and we are very happy with everything!
Vehicle: Honda Fit
Category: Service
Service Date: 11/09/2017
Review Created: 11/19/2017 09:19 AM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

That's awesome news Christie.  Congrats on your new Honda Fit!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
DOUGLAS T. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Barb todd"
Great salesman
Vehicle: Honda CR-V
Category: Sales
Sales Date: 11/06/2017
Review Created: 11/19/2017 08:37 AM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Congrats on your new CRV Douglas.  So very happy that you had such a great experience with James!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MARION B. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Did the work asked for. Checked in and offered to upgFade wipers. All is well.
Vehicle: Honda Fit
Category: Service
Service Date: 11/09/2017
Review Created: 11/18/2017 06:42 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Great to hear Marion!  Thanks for the great review.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
THOMAS M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
Easy to schedule, easy and quick in and out. Friendly people. Job well done.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 11/07/2017
Review Created: 11/17/2017 06:03 PM
Todd K., Sales Manager at Sims Honda responded on 11/21/2017

Thanks for the 5 star review Thomas!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MARK B. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service."
The service crew is always helpful and friendly.
Vehicle: Ford Escape
Category: Service
Service Date: 11/06/2017
Review Created: 11/17/2017 04:51 PM
Todd K., Sales Manager at Sims Honda responded on 11/17/2017

Thanks Mark!  Any feedback on how we can get that 5th star next time?

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MICHAEL S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great follow through."
The sales person had good follow through without all of the drama during the negotiation process.
Vehicle: Honda CR-V
Category: Sales
Sales Date: 10/27/2017
Review Created: 11/17/2017 07:04 AM
Todd K., Sales Manager at Sims Honda responded on 11/17/2017

Great to hear, thank you Michael and congrats on you new CR-V!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MARY F. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
I have purchased a used car from Sims and am now driving a leased vehicle. My history with Sims goes back 8 years and I would not consider going elsewhere. Excellent service and very dog friendly. So sorry to hear of Don C. back problems and retirement.
Vehicle: Honda HR-V
Category: Service
Service Date: 11/06/2017
Review Created: 11/16/2017 09:27 AM
Todd K., Sales Manager at Sims Honda responded on 11/17/2017

Thank you for such a well written review Mary!  It's people like you that keep us going.  Donny didn't actually retire, he just came back on a limited basis.  If you'd like to come by and say hi here's here Monday, Wednesday and Saturdays from 9-2.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
TREVER H. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Hassle free experience from start to finish.
Vehicle: Honda Ridgeline
Category: Sales
Sales Date: 11/03/2017
Review Created: 11/16/2017 09:13 AM
Todd K., Sales Manager at Sims Honda responded on 11/17/2017

Thanks for the great review Trever.  All of us here hope you and your wife enjoy your new Ridgeline!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
PETER G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional service "
As always, Sims Honda delivers fast, reliable, friendly and professional service.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/06/2017
Review Created: 11/16/2017 08:16 AM
Todd K., Sales Manager at Sims Honda responded on 11/17/2017

Great to hear Peter!  Thanks for the great review.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
Displaying Review 1 - 20 of 2397 in total