Sims Honda


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2783 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
96% Would Recommend
Latest Review about 3 hours ago
Verified Customer on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Service was fast and great. They did a great job
Vehicle: Honda Pilot
Category: Service
Service Date: 04/12/2018
Review Created: 04/21/2018 06:32 PM
GLENN B. on 04/21/2018
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"Always the professional."
I have yet to be disappointed by any Honda dealers service but the folks at Sims Honda step it up a notch. They are always professional and courteous.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/12/2018
Review Created: 04/21/2018 04:55 PM
Verified Customer on 04/21/2018
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"Highly efficient organization"
All service advisors are friendly, knowledgeable, and efficient.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/12/2018
Review Created: 04/21/2018 02:43 PM
MANUEL U. on 04/20/2018
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"They fixed my car"
The customer service was great, they fixed my car quickly without a problem. I am satisfied with my experience here.
Vehicle: Honda Fit
Category: Service
Service Date: 03/13/2018
Review Created: 04/20/2018 07:06 PM
CAROL C. on 04/20/2018
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"Carol C"
Customer service was timely and pleasant. I believe his name was Derick, who helped me understand tire tread wear. That might seem trivial to those in service, but to a widow who depended on her husband to take care of servicing the cars, this is big!!
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 04/10/2018
Review Created: 04/20/2018 06:01 PM
CHRISTINA K. on 04/20/2018
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"Service Department"
The service staff is very nice and helpful. The waiting room is clean and I appreciate the coffee machine. The drivers are friendly.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/10/2018
Review Created: 04/20/2018 09:24 AM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

Thanks for the 5 star review Christina!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
ELLEN S. on 04/19/2018
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"We have always received excellent service at Sims Honda."
Service at Sims Honda has always been prompt, employees have always been courteous and friendly. The waiting room is convenient, comfortable and well appointed. Restrooms are very clean and convenient. Staff have been known to go above and beyond.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018 10:40 PM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

Thank you Ellen for your kind words and great review!!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
BOBBY M. on 04/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"2017 Honda CRV"
When maintenance is performed on our vehicles I would really like to get my car back with at least a courtesy vacuum of the interior. It shows me that the dealer goes the extra mile to satisfy their customers.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018 06:19 PM
JACK W. on 04/19/2018
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"Knowledgeable & friendly service dept."
Service staff is great to work with. Friendly, helpful and know their business!
Vehicle: Honda Pilot
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018 04:43 PM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

Thank you so much for the review Jack!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
COLLEEN S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to coordinate"
Easy drive in and drop off. Have a cup of coffee and wait a bit in nice waiti g room with wi-fi

I can ise online service to schedule a convenient time for me
Vehicle: Honda CR-V
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018 03:47 PM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

Thank you for such a nice review Colleen!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
KATHLEEN S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
I’m never disappointed with the service I receive at Sims Honda!
Vehicle: Honda Element
Category: Service
Service Date: 04/10/2018
Review Created: 04/19/2018 03:30 PM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

Thank you for the 5 star review Kathleen!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
NICHOLAS H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly. Painless oil change"
Another great experience at Sims. Bonus: good coffee and fireplace while I waited.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/09/2018
Review Created: 04/18/2018 02:14 PM
Todd K., Sales Manager at Sims Honda responded on 04/20/2018

So happy that you had a great experience and that you love the remodel Nicholas.  And thank you for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
DEBRA B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well taken care of!"
I trust my Fit, Spirit, with everyone at Sims Honda. This time it was Chris who kept me informed and AJ who answered every question I had. Sims is family! Job well done!
Vehicle: Honda Fit
Category: Service
Service Date: 04/07/2018
Review Created: 04/16/2018 02:05 PM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

You're awesome Debra!!!!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
SCOTT H. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly and fast service
Vehicle: Honda Civic Sedan
Category: Service
Service Date: 04/06/2018
Review Created: 04/15/2018 11:04 PM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Thanks for the 5 star review Scott!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
BARBARA N. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly service "
Consistently a trusted business. Friendly staff and great service!
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/06/2018
Review Created: 04/15/2018 07:40 PM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Thank you Barbara!  Your kind words are heard by all of us here.  Thanks for such a great review.

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
JEANETTE C. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer support in service dept."
Recently had a part replaced and service staff followed thru in a timely manner.
Vehicle: Honda Fit
Category: Service
Service Date: 04/02/2018
Review Created: 04/15/2018 05:47 PM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Awesome to hear Jeanette, thank you for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MARY K. on 04/15/2018
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"Very professional staff and service."
The staff and service department went the extra mile for me , they are very I interested in my car concerns. Thank you. Mary Kinder.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 04/04/2018
Review Created: 04/15/2018 11:11 AM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Thank you Mary for the 5 star review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
PORTIA J. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change 2014 pilot"
Nice people
Vehicle: Honda Pilot
Category: Service
Service Date: 04/05/2018
Review Created: 04/15/2018 08:37 AM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Thanks Portia for the great review!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
MARGOT L. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Personable, efficient and knowledgeable.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/03/2018
Review Created: 04/15/2018 08:37 AM
Todd K., Sales Manager at Sims Honda responded on 04/17/2018

Thank you so much for the 5 star review Margot!

Todd M. Kummelman
Sales Manager
Sims Honda
(800) 745-7467 Toll Free
toddk@simshonda.com
JASON T. on 04/14/2018
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"Ty"
Very helpful
Vehicle: Honda Civic Hatchback
Category: Sales
Sales Date: 03/30/2018
Review Created: 04/14/2018 02:53 PM
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