Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

572 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


RL
Rob L.
Collegeville, PA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Rob said that he appreciates Bob's service very much and likes going over there.
This review was collected via phone interview by Customer Research Inc.

WE
William E.
Skippack, PA
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
William said Bob is a great guy. The staff did a good job and he was very satisfied with their work. They're very attentive, great people and have a nice, clean facility.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
West Norriton, PA
Dodge Nitro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Edward said he has been going to the business for a while, the staff give quality service, for a reasonable price, and they do a great job.
This review was collected via phone interview by Customer Research Inc.

SD
Steven D.
Lansdale, PA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Steven said the facility did a nice job.
This review was collected via phone interview by Customer Research Inc.

WC
Woody C.
Collegeville, PA
Lincoln MKZ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Woody said they are very good and honest, for the past 20 years. They are the best around, by far.
This review was collected via phone interview by Customer Research Inc.

DS
Denida S.
Skippack, PA
BMW X3
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Denida said she got charged for nothing being done because the staff couldn't fix the part. She was charged anyways and doesn't understand why. She still doesn't have a brake light.
This review was collected via phone interview by Customer Research Inc.
Bob K. from Skippack Automotive Inc responded on 05/14/2018

This customer came in with water in her tail light.  the contacts in the light socket board were rusted away.  we attempted to repair the connections but they were too far gone.  Customer refused to purchase a new tail light assembly as needed.  Said she would find one herself.  She was charged for the time to attempt to repair the light socket and knew that the light did not work when she left.


CZ
Chris Z.
Skippack, PA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Spoke with Shannon. She said the employees were honest.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
Skippack, PA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Cynthia said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RE
Ralph E.
Lansdale, PA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Spoke with Ellen. She said she always had good results with this business. If there is ever a problem, they stand by what they've done, and will redo it without a problem.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Schwenksville, PA
Mercury Milan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
William said the business always gives him a good deal and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Skippack, PA
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Michael said the business put a sticker on his broken windshield. It was a pretty simple process.
This review was collected via phone interview by Customer Research Inc.

RR
Rosie R.
Harleysville, PA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Rosie said overall, the staff is honest, great, and she has been using the services here for a long time.
This review was collected via phone interview by Customer Research Inc.

AB
Amanda B.
Skippack, PA
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Amanda said the staff were great. They're knowledgeable, very nice, and quick at getting the job done. The service was convenient.
This review was collected via phone interview by Customer Research Inc.

LP
Linda P.
Schwenksville, PA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Spoke with Ashley. She said Bob is fair and he's always very courteous.
This review was collected via phone interview by Customer Research Inc.

VS
Victoria S.
Harleysville, PA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Victoria said they were pleasant and the staff got the job done.
This review was collected via phone interview by Customer Research Inc.

VM
Virginia M.
Harleysville, PA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Virginia said the business was very helpful and the service was good and prompt.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Lederach, PA
BMW M3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Bill said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

LA
Linda A.
Schwenksville, PA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Linda said the service was great.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Harleysville, PA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Robert said Bob was very honest, and he appreciates that a lot.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Collegeville, PA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Kevin said the service was very well done and timely.
This review was collected via phone interview by Customer Research Inc.