Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

173 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TR
Tiffany R.
California
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Tiffany said Steve is the best technician in the world. He is honest and even without money he tries to help.
This review was collected via phone interview by Customer Research Inc.

KC
kathleen c.
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Steve does a great job
Steve knows a lot about cars. I know I can trust him to be honest with me about repairs

RC
Ron C.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Ron said Steve did a good job. He got it in when he wanted it, and was told if it didn't work, he could come back and change it, but it worked.
This review was collected via phone interview by Customer Research Inc.

BT
Bill T.
California
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Bill said Steve an employee at this business is very honest and knows what he is doing, He is very quick . If the labor charge says 4 hours and it only takes 2 and a half hours, he will only charge the two and a half hours instead of what the computer says.
This review was collected via phone interview by Customer Research Inc.

BT
Brenda T.
California
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Brenda said she trusted the staff. Steve was so nice. The way he dealt with her showed that he was fair. He took care of the work. She did not have to wait a long time to get her vehicle back.
This review was collected via phone interview by Customer Research Inc.

MS
Mickey S.
California
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Mickey said Steve is honest and fair.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
California
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Poppy. She said the service was fast, affordable, and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.

LJ
Lou J.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Lou said that they were dependable and qualified.
This review was collected via phone interview by Customer Research Inc.

KC
Kathleen C.
California
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Kathleen said the business fixed her vehicle and did a good job.
This review was collected via phone interview by Customer Research Inc.

EW
Erik W.
California
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Erik said his experience was very good. This business fixed more problems than he had asked them to.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
California
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Nancy said the owner of this business is a great mechanic.
This review was collected via phone interview by Customer Research Inc.

AW
Arial W.
California
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Rachel. She said this business is awesome. The mechanic at this business is really smart and good at what he does. He knew what was going on, when no other mechanics did. She asks him to keep doing what he's doing.
This review was collected via phone interview by Customer Research Inc.

WF
Wade F.
California
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Wade said they were knowledgeable. They explained everything. When it went beyond what he wanted done and they couldn't do it, they didn't have a problem with pulling his vehicle out.
This review was collected via phone interview by Customer Research Inc.

RF
Rachel F.
California
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Rachel said that Steve did a great job. He was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

BS
Brandy S.
California
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Brandy said the service was great and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

LB
Liz B.
California
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Liz said the owner of this business is always up front and sticks to what needs to be done.
This review was collected via phone interview by Customer Research Inc.

DK
Dana K.
California
Volkswagen Passat Sedan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/21/2018 Category: Service
Dana said she had a really terrible experience. Steve was completely rude. He did not do any diagnostics on her vehicle , he put in a wheel bearing she did not need that cost four hundred dollars. When she brought the fact that the issue was not fixed to his attention he called her vehicle a piece of garbage in front of another customer and told her that not only was the vehicle her problem but that she should read the manual. When she took her vehicle to another place they told her within ten seconds that the issue was her axle and that the previous technician had not done a diagnostic or he would have know that. Also when she went back to Steve initially to complain about the sound still being there he went into his office after slamming his door to ignore her. Now more of her sensor lights are on and the other place she went to said that whatever Steve did do to her vehicle messed them up so they could not figure out what the issue with them was. She is still really mad about the visit. She would like for the business for call her back so she can be refunded.
This review was collected via phone interview by Customer Research Inc.

EK
Elyse K.
California
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Elyse said, Steven is a great mechanic and he is very trustworthy.
This review was collected via phone interview by Customer Research Inc.

HS
Hellen S.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hellen said the service at this business is top notch. The staff is honest and straight forward.
This review was collected via phone interview by Customer Research Inc.

SK
Sonya K.
California
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sonya said Steven is great. He is trustworthy, knowledgeable, reliable and friendly. The prices are affordable.
This review was collected via phone interview by Customer Research Inc.