Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

161 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


WF
Wade F.
California
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Wade said they were knowledgeable. They explained everything. When it went beyond what he wanted done and they couldn't do it, they didn't have a problem with pulling his vehicle out.
This review was collected via phone interview by Customer Research Inc.

RF
Rachel F.
California
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Rachel said that Steve did a great job. He was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

BS
Brandy S.
California
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Brandy said the service was great and they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

LB
Liz B.
California
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Liz said the owner of this business is always up front and sticks to what needs to be done.
This review was collected via phone interview by Customer Research Inc.

DK
Dana K.
California
Volkswagen Passat Sedan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/21/2018 Category: Service
Dana said she had a really terrible experience. Steve was completely rude. He did not do any diagnostics on her vehicle , he put in a wheel bearing she did not need that cost four hundred dollars. When she brought the fact that the issue was not fixed to his attention he called her vehicle a piece of garbage in front of another customer and told her that not only was the vehicle her problem but that she should read the manual. When she took her vehicle to another place they told her within ten seconds that the issue was her axle and that the previous technician had not done a diagnostic or he would have know that. Also when she went back to Steve initially to complain about the sound still being there he went into his office after slamming his door to ignore her. Now more of her sensor lights are on and the other place she went to said that whatever Steve did do to her vehicle messed them up so they could not figure out what the issue with them was. She is still really mad about the visit. She would like for the business for call her back so she can be refunded.
This review was collected via phone interview by Customer Research Inc.

EK
Elyse K.
California
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Elyse said, Steven is a great mechanic and he is very trustworthy.
This review was collected via phone interview by Customer Research Inc.

HS
Hellen S.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Hellen said the service at this business is top notch. The staff is honest and straight forward.
This review was collected via phone interview by Customer Research Inc.

SK
Sonya K.
California
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Sonya said Steven is great. He is trustworthy, knowledgeable, reliable and friendly. The prices are affordable.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
California
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Paul said the staff did an excellent job as always.
This review was collected via phone interview by Customer Research Inc.

JW
Julie W.
California
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Julie said the staff were great. She said he squeezed her in and the service was completed before she expected.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
California
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Bridget. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RO
Rich O.
California
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Rich said the business let him stay there and watch during the service. He was even able to learn a few things about his vehicle. They were very meticulous and provided good service overall.
This review was collected via phone interview by Customer Research Inc.

LH
Lynn H.
California
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Lynn said she had no appointment but Steven helped her get in right away and he gave her a great deal.
This review was collected via phone interview by Customer Research Inc.

KC
Kim C.
California
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Kim said her vehicle gets in quickly and is promptly serviced. The staff is friendly, it's small town service, and they are prompt, dependable, and trustworthy.
This review was collected via phone interview by Customer Research Inc.

HB
Harrison B.
California
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Harrison said the owner is a competent fellow. He tells him what repairs need to be done before he does it or charges him, and since the repairs, the vehicle has been running perfectly.
This review was collected via phone interview by Customer Research Inc.

SK
Scott K.
California
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Karen. She said this business did very good work.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
California
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Scott said his experience was prompt and quick. Steven is always there to do the work and calls about the quote before he gets the work done.
This review was collected via phone interview by Customer Research Inc.

JJ
Jake J.
California
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jake said Steve is honest and quick to answer his questions.
This review was collected via phone interview by Customer Research Inc.

TC
Trang C.
California
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Trang said the staff fit her in pretty quickly and changed brake pads and rotors the same day she brought in her vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
California
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
James said the staff did good work.
This review was collected via phone interview by Customer Research Inc.