Roadrunner Automotive


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

314 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
81% Business Response
Latest Review 1 day ago
Kirk S. on 04/23/2018
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"1997 Ford diesel truck"
Thank you Brian for your professionalism and expertise in repairing my truck. My family and I are very grateful we found Roadrunner Automotive in Grass Valley. My son recommended your shop, and we heard Pat Day (host of Saturday morning Swap shop) say your name on the radio. I know my family and I will tell our friends and anyone else that needs a great mechanic to call you. Again, I thank you for getting my truck running better than it has in a long time, you have earned your five star rating and more.
Vehicle: Ford Pickup
Service Date: 04/16/2018
Review Created: 04/23/2018 09:58 AM
Fred S. on 04/22/2018
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"Great customer service."
My problem was accurately diagnosed by Brian over the phone. The estimate was right on and the car repair was done on schedule.
Vehicle: Honda Accord Sdn
Service Date: 04/12/2018
Review Created: 04/22/2018 07:35 AM
Chris W. on 04/19/2018
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Chris said the staff did a proper job servicing his vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 03/29/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Levi W. on 04/14/2018
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Levi said the staff were quick and professional.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/11/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Cloy P. on 04/11/2018
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Cloy said the staff did an outstanding job. He has had absolutely no problems since the completed service on his vehicle.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 04/04/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Roger R. on 04/05/2018
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"Roadrunner Automotive"
We found them to pleasant. We even sat on there wall and had lunch until it was done. We even enjoyed there dog who greeted us, she was sweet. We will be back.
Vehicle: Chrysler PT Cruiser
Service Date: 04/03/2018
Review Created: 04/05/2018 09:35 PM
Richard M. on 04/01/2018
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"great"
great
Vehicle: Ford Escape
Service Date: 03/30/2018
Review Created: 04/01/2018 09:16 AM
Gary M. on 03/31/2018
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"Prompt, professional and accurate service."
Thanks for taking care of our problem right away. The hatch gets a lot of use because I have to get Prue's wheelchair in and out sometimes several times a day.
Vehicle: Ford Expedition
Service Date: 03/29/2018
Review Created: 03/31/2018 09:31 AM
John B. on 03/29/2018
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"Timely Informative Auto Service"
Prompt and courteous service with some pleasant conversation. Discussed problematic issues for my aging transportation with areas to monitor where safety concerns may arise and documents included information for my reference and use. All and all a good day!
Vehicle: Cadillac Escalade
Service Date: 03/29/2018
Review Created: 03/29/2018 08:49 PM
Richard M. on 03/28/2018
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"blank"
great
Vehicle: Chevrolet Corvette
Service Date: 03/27/2018
Review Created: 03/28/2018 01:37 PM
Sasha Y. on 03/22/2018
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"Great service "
Very happy with the service!
Vehicle: Lexus RX 350
Service Date: 03/06/2018
Review Created: 03/22/2018 05:17 AM
Candice H. on 03/20/2018
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"Great Service"
I'm never disappointed when bringing in my car with the service of Roadrunner Automotive. Brian is always great, along with Lily Pug's greeting. Keith is a valuable addition to the Roadrunner team.
Vehicle: Toyota Matrix
Service Date: 03/16/2018
Review Created: 03/20/2018 08:41 AM
Scott S. on 03/20/2018
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"Great service"
Expertise, timely, reasonable, friendly, professional
Vehicle: Ford Ranchero
Service Date: 02/23/2018
Review Created: 03/20/2018 05:07 AM
Susan S. on 03/19/2018
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"Smog check "
Brian was very professional and took care of me in a very short time. I will definitely be back if my Honda needs anything.
Vehicle: Honda Civic
Service Date: 03/19/2018
Review Created: 03/19/2018 09:19 PM
Cassandra P. on 03/16/2018
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"Great service and friendly atmosphere."
Great automotive repair service. Fast, friendly and competitive pricing. I would highly recommend anyone needing their car/truck serviced or smogged to definitely give them a call. Plus you will be greeted by their friendly Pug Lilly.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 03/16/2018
Review Created: 03/16/2018 08:15 PM
Michael R. on 03/16/2018
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"Honest, Fair and Helpful"
Brian was very considerate and accommodating. He gave me helpful suggestions. The service was done quickly and at a fair price. I am pleased with the entire experience.
Vehicle: Ford F-150
Service Date: 03/14/2018
Review Created: 03/16/2018 09:39 AM
Carol R. on 03/13/2018
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Carol said Brian and the staff were courteous, professional, and polite. She would absolutely recommend the business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/27/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Sam H. on 03/12/2018
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"Awesome service, nice people, best price!"
Got my smog check done here, cheapest I could find in town!
Vehicle: Subaru Impreza Sedan
Service Date: 03/08/2018
Review Created: 03/12/2018 04:22 PM
Ken L. on 03/07/2018
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"Good place to take your vehicle to"
Very happy on the work that happen
Vehicle: Ford F-150
Service Date: 03/06/2018
Review Created: 03/07/2018 09:06 PM
Joe K. on 03/04/2018
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"they care"
personable, caring
Vehicle: Ford Taurus
Service Date: 02/08/2018
Review Created: 03/04/2018 05:37 PM
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