ReScore Reviews™ (18)
We have coupons on our website and run specials every month including a valpack 419.95 service. $34.95 is standard for this area with the oil and filter used for your vehicle. Please check our website and if we have our correct email we email specials to all our customers every month. I apologize for your inconvenience
**Typo valpack $19.95
Thank you Kathy for taking the time to re score your survey. very much appreciated and looking forward to seeing you Friday. Thank you for giving us a second chance to make this situation right.
Management is involved and will make sure service manager sees this through and that the repair is complete.
Thank you John for taking the time to rescore us with 5 STARS!!!
We really appreciate you giving us a second chance and making the issue right. Thanks John
Thank you June for Giving us a chance at repairing your vehicle. OUr technicians went above and beyond to assist you on this concern with the control arm. We were able to safely remove your control arm that the other shop have welding in do to a broken bolt in the subframe. Most shops would not be able to do these types of repairs, due to the exteme difficulty. WIth a little extra effor on our part we were able to save yoiur subframe and replace only the part that you orginally needed. we would appreciate you taking the time to rescore us with 5 stars. Any score lower is considered failing in the car business, and i dont think we failed you. Thank you June for letting us assist you, I know this was stressful for you. we appreciate your business
We apoligize if we did not meet your expectations. Our normally stay proactive when notifiying customers, exceeding customers time. we apoliize if this did not happen, I will review this with my team, as we read every survey and take this seriously. Thank you for your time and honesty
Thank you for your feedback. In the car business any score below 5 stars is a failing grade. It is unfortunate that it is this way, I would kindly ask if could take the time to rescore your survey if you were satisfied and give us 5 stars. We review every survey and we take what customer think of their experience seriously. If you were happy with your experience we would appreciate your help, Thank you for your time.
Thank you Mr. Wykstra for taking the time to rescore us with 5 stars. The survey system is tough and we really appreciate that. My name is Ian Cavanaugh and I am the Service Manager. Please reach out if you have any questions or concerns. Next service or repairs need please ask for me and I will return the favor. Thank you!! We truly appreciate this.
Our Team appreciates your feedback. Management reviews every survey. We will never improve if we do not know our flaws. Thank you for taking the time to fill out the survey honestly and we hope that you will return for future service. In the car business any survey less than 5 stars is failing. If their is anything we can do to correct your experience please contact Ian Cavavanaugh our Service Manager. He is more than happy to assit you. Thank you for your time
We apoligize if our team did not review work performed with you during check out. Reviewing the multi-point inspection and recomendations from our team is part of our process during check out. We will reach out to Mrs. Giordano and answer any questions she might have with her service. Thank you for your feedback.
We apoligize for your inconvience. We appreciate you informing us on the Ladies bathroom situation. The Service Manager has installed a handle for the ladies room stall door so it does close properly now. We also are looking into getting cover lids for our coffee cups so customers can take a to-go cup of coffee or tea. we appreciate your honest review. we cannot improve our level of service without feedback from our clientele. Thank you!!
Thank you for your feed back. I will be reaching out to you shortly to discuss your concerns further.
Thank you for you feedback. Please let us know if there is anything we can do for you in the future.
Someone will be reaching out to you shortly to discuss your concerns further.
Thank you for you feedback. I will be in touch with you shortly in regards to you concerns.
Thank you for you feed back. I will be reaching out to you shortly to discuss your concerns further.
My apologies for your recent service with us. I did reach out to you on Saturday however I did not get a return call. I will be reaching back out to you to set a time to inspect the vehicle.
Thank you for your feedback. I will be reaching out to your shortly to dicuss your concerns further.
Thank you for your feedback. I will be reaching out to you to discuss your concerns further.
Thank you for you feedback. My apologies if the wait time was greater then expected. I will be reaching out to you shortly to discuss your concerns.
My apologies for the inconvenience. I will be reaching out to you to resolve your concerns.
Thank you for you feedback. We do our best to stay competitive with our parts and service pricing. As we know OEM parts can be more expensive we always try to give our customers both options if there is a cheaper part available on the market. My apologies there was not an after market option available for your vehicle. Please let me know if you have any further questions or concerns.
My apologies for your recent service with us. I will be reaching out to you shortly to discuss your concerns.