Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

387 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


DP
Dave P.
Grayland, WA
Chevrolet Chevy Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Dave said the service was done fairly fast. The work was good.
This review was collected via phone interview by Customer Research Inc.

TZ
Tammy Z.
Westport, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Tammy said she would recommend the business for service and Marlene is super.
This review was collected via phone interview by Customer Research Inc.

CE
Carol E.
South Bend, WA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Carol said she liked the information sent to her phone, and the staff provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

BM
Brandon M.
Westport, WA
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Brandon said he was completely satisfied with the work the staff did and how they handled it.
This review was collected via phone interview by Customer Research Inc.
Malynnda H. from South Beach Repair LLC responded on 05/30/2018

Thank you Brandon!  


DP
David P.
Tokeland, WA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
David said the business provided good quality maintenance on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AP
Alexandrine P.
Westport, WA
Chevrolet Cruze
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/29/2018 Category: Service
Alexandrine said it was not the way she felt it should be, but it was fine. They did a good job as far as the repairs were concerned and she was happy.
This review was collected via phone interview by Customer Research Inc.
Malynnda H. from South Beach Repair LLC responded on 06/06/2018

Alexandrine, I am sorry you weren't completely satisfied with your last visit!  Please give us a call and let us know what we can do better next time.  Thank you!


EL
Ed L.
Westport, WA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Ed said the business provides a fair price and the staff are honest.
This review was collected via phone interview by Customer Research Inc.
Malynnda H. from South Beach Repair LLC responded on 05/30/2018

Ed, we appreciate your excellent feedback - thanks for keeping your business local! 


LE
LESLIE E.
Grayland, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Over the top customer service!
The entire crew is friendly, helpful and will do their best to get you in and out. Not only did they work me in with no notice...they provided pick up and delivery.

JM
JOE M.
Tokeland, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018
Trustworthy, reliable, honest
Without hesitation, I will return! I found everyone at South Beach to be terrific. Most importantly, they are honest and stand behind their work. As a side note - who knew that everyone there is a Jeep nut! If you drive a Jeep, this is where you need to take your ride for any kind of work - they all take great pride in what they do!

DJ
Dennis J.
Aberdeen, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Dennis said the staff at this business was very friendly. He did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Westport, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018 Category: Service
Jim said the employees are really friendly. They have been using this business for years, for multiple vehicles. They are always up front about the work being done to the various vehicles.
This review was collected via phone interview by Customer Research Inc.

DR
DONALD R.
Westport, WA
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018
96 Saturn
Received this car from a 94 year old cousin, took it to Loren to have checked out, they took the time to make sure it was good and reliable for my daughter to drive to school.

CB
Chanz B.
Westport, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Spoke with Chanz's father. He said the staff did a good job on the service of their vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Grayland, WA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Jeff said the business did everything that was explained.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Westport, WA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Matt said the staff provided excellent service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
BARBARA B.
Westport, WA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2018
Always great service!
Just an oiohaoaoaoaoaoanoaonge this time o;my new car. As always, I got quick, efficient service for the car and lots of smiles from Loren and his crew.

DG
DOUG G.
Westport, WA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2018
Not Thorough
When we normally get an oil change the fluids are topped off. Was very disappointed that the Mechanic did not fill the windshield washer fluid but was more than happy to point out minor things we may want to get serviced .

JB
Jon B.
Westport, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Jon said he was in and out in one day, and the service was amazing. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

KP
KAREN P.
Westport, WA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2018
Great customer service
It was easy to schedule an appointment and customer service was friendly and not overly rushed. My car needed something beyond just the oil change which I had forgotten to tell them about. They noticed it and called to see if I wanted it done. I appreciate this since I have gone other places where they just did extra work without asking me first or failed to tell me of the needed work until I went to pick up my car. I like using local businesses because of the convenience and South Beach Repair takes pride in doing excellent work at competitive prices. I plan to continue being one of their customers!

AD
Annete D.
Grayland, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Annette said the staff was very courteous and efficient.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 387 in total