Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

1610 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 3.5405381/5Overall Rating 3.5405381/5Overall Rating 3.5405381/5rating 3.5405381rating 3.5405381
Original
Overall Rating 2.32432/5Overall Rating 2.32432/5rating 2.32432rating 2.32432rating 2.32432
86% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Matthews, NC
2016 Hyundai Sonata Hyb
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2018 Category: Service
Thanks
Friendly service staff. Recommend better training for staff on hybrids.

CL
Chris L.
Charlotte, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Great Job and Service!
Hatsoff to Mike Adams, Zack and Patrick for helping me with honest, accurate and value for my 2011 Sonata Turbo. Thank U!!
CJ Lamarca
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/20/2018

We are so happy to help. thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Great service
They fixed me up quickly
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/20/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

AJ
Angela J.
Charlotte, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Survey
The staff
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/20/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
York, SC
2014 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018 Category: Service
Work Review
Good work.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MC
Monica C.
Charlotte, NC
2014 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
service review
service advisors are very nice. Always great you with a smile. Fast and efficient.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

RL
Rodrigo L.
Charlotte, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Excellent customer service
The customer service makes the experience better, they really do care about the customer.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

RG
Renee G.
Rock Hill, SC
2015 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Friendly, courteous, and professional.
Excellent service and knowledgeable staff.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

AG
Anette G.
Charlotte, NC
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Wifi, free coffee and water.
Nice environment and people are user friendly
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

DC
Dennis C.
Waxhaw, NC
2011 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Quick Efficient Service
I made an early morning appointment by utilizing their automated web site. Service was quick and addressed all my concerns. My service advisor Zack was attentive to my needs and recommended services. There was no pressure to go along with those recommendations; however, I decided to do some at this time. They even washed my car at no cost. Thank you.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

PK
Prabhat K.
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2018 Category: Service
Acceptable service nothing more
Nice dealership but nothing gr8 that i experienced here.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/18/2018

I appreciate you feed back, but would like to know what we could improve.

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

MC
Marvin C.
Charlotte, NC
2015 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Thanks for the excellent service
Consistently experienced fair and transparent service delivered by friendly representatives.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/15/2018

thank you for using our service dept and for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

BS
Bill S.
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Excellent
Extremely friendly & knowledgeable staff. Very clean dealership & comfortable waiting area.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/15/2018

thank you for the kind remarks and for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

TC
Tenya C.
Charlotte, NC
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Service
I always received excellant service at the South Charlotte Hyundai.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Rock Hill, SC
2015 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Oil change
Recently went in for an oil change. Very easy check in and also was offered a free car wash after service. Will be back again.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for the kind words. hope to see you soon

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

HR
Harry R.
Charlotte, NC
2015 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
SUV Serviced @ S Charlotte Hyundai
Immediately greeting by the staff, car was quickly checked-in by service writer and technician was waiting to service by vehicle. Prompt and friendly staff.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for you business and for taking the time to take our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

ML
Michelle L.
Lancaster, SC
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
okay service
it was okay service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/14/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

JC
Jeffrey C.
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2018 Category: Service
Good
Good service
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/13/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

CD
Cynthia D.
Charlotte, NC
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great job
Mr. Anthony Peake, Mike (Service Mrg. and Patrick in the Service dept ) took very good care of me and my car.
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/13/2018

thank you for taking our survey

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com

Verified Customer
Charlotte, NC
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Appreciate
I felt appreciated by service manager Patrick
He was thorough in explaining to me what service was done and made me feel that I could trust what needed to be done would be done .
MICHAEL A., Service manager from South Charlotte Hyundai responded on 08/10/2018

thank you for having your car serviced here. it means alot for you to take the time to complete our survey.
thank you

Michael Adams
Service Manager
980-267-3584
madams@schyundai.com