South Seneca Car Care


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

392 Reviews

99% Would Recommend
Latest Review about 14 hours ago
CRIS B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Honest personal customer care. Always work with me on time and service.
Vehicle: Toyota Sienna
Service Date: 09/26/2017
Review Created: 10/16/2017 05:59 PM
Robert K. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the employees provided a good job. There was a small misunderstanding that was quickly resolved.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 09/29/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/03/2017

Robert, thank you so much for your wonderful review! We are so glad to hear that you were satisfied and look forward to working with you in the future!

Charles H. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said the business is convenient.
Vehicle: Dodge Caravan
Category: Service
Service Date: 09/15/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 10/03/2017

Thank you so much Charles.  We appreciate your business! If there is anything we can do for you in the future, please let us know!

GORDON R. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gordon & Bonnie Rogers"
Coleen and Mitch have always provided prompt and efficient service on all of our vehicles st a fair price
Vehicle: GMC Sierra 1500
Service Date: 09/19/2017
Review Created: 09/22/2017 03:54 PM
Coleen S., Owner at South Seneca Car Care responded on 09/27/2017

Gordon, you have been a wonderful and loyal customer and have trusted us with multiple vehicles.  We are so glad to hear that you are satisified with your service! We look forward to working with you in the future!

Pam M. on 09/20/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place to get your car repaired"
I have gone to this place to get repairs done on my car and have been very happy with the work. The staff are also so nice to you and treat as a person. I would recommend this place to anyone.
Service Date: 09/19/2017
Review Created: 09/20/2017 03:58 PM
Coleen S., Owner at South Seneca Car Care responded on 09/21/2017

Pam, thank you! We appreciate your business and your recommendation! We look forward to working with you in the future with any of your automotive needs!

Debbie B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Debbie said if this business doesn't fix it right the first time they will keep at it until it is done right.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/22/2017

Thank you so much Debbie for your kind words.  It means alot that you noticed this.  We look forward to working with you in the future.

Lisa K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said the service was excellent. Colleen is the best.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Terri M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Terri said the staff was very professional. They listened to her, and they got her vehicle. She has no complaints about the price. There are other issues with her vehicle, and she will have them fix them. She was very pleased.
Vehicle: Honda Accord
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Terri, thank you so much! We appreciate your kind words and review. We look forward to working with you in the future!

JOHN H. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the place!"
They are always so friendly and courteous. I love the honesty and recommend
Vehicle: Dodge Grand Caravan
Service Date: 09/01/2017
Review Created: 09/07/2017 06:07 AM
Coleen S., Owner at South Seneca Car Care responded on 09/07/2017

John, thank you so much for the kind review.  Honesty is one of our top priorities!! We look forward to working with you in the future!

Kay H. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kay said the staff did a wonderful job. They are reasonably priced and they kept her informed on the progress with her vehicle.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 08/17/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/07/2017

Kay, thank you so much!! It is important to us that you understand the repairs that are being done on your car! We appreciate your business! We look forward to seeing you in the future!

James S. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the person that helped him showed him what the parts they replaced looked like.
Vehicle: Saturn SC 2dr
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

James, thank you so much for the kind review.  We decided a long time ago, that we would explain the repair to the customer, so that they would feel comfortable with what was being done.  We appreciate your business!

DON B. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"like family"
colleen was very nice. up front and imformative about what my car needed. i also felt they are very reasonable on the cost.
Vehicle: Chrysler PT Cruiser
Service Date: 08/18/2017
Review Created: 08/20/2017 12:51 PM
Coleen S., Owner at South Seneca Car Care responded on 08/22/2017

Don, thank you so much your kind words!! Honesty and integrity are so important to us.  It means the world to us that you noticed! We look forward to working with you in the future!!

Gene H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gene said the business is always honest and they tell it like it is.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Thank you so much Gene! The owner believes very strongly in honesty and protecting the customer.  Thank you so much for your kind words and loyalty!

Janet M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janet said the business was convenient, the staff was nice and her overall experience was very good. She also said she appreciates the business taking care of her.
Vehicle: Kia Soul
Category: Service
Service Date: 08/10/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

Thank you so mcuh Janet!  We appreciate your business so much!
We look forward to working with you agian in the future!

Melissa T. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Saisha. She said the staff got her in and out. They vacuumed her vehicle and made it look nice.
Vehicle: Ford Focus
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/11/2017

Thank you so much!!! We have always tried to go above and beyond with each customer.  It means alot that you noticed! We look forward to working with you in the future!

Cindy P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cindy said she met the owner through her employer.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Cindy, thank you so much for your fantastic review! Recommendations through referrals mean the world to us! We appreciate your business and look forward to seeing you in the future!

ED L. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Quick and great service can't beat the service anywhere
Vehicle: Chrysler PT Cruiser
Service Date: 08/04/2017
Review Created: 08/05/2017 06:40 AM
Coleen S., Owner at South Seneca Car Care responded on 08/07/2017

Thank you so much Ed. I appreciate customers like you  so much

Debbie M. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Debbie said this business was clean, the front desk was neat and organized. Colleen was knowledgeable.
Vehicle: Ford Focus
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/19/2017

Thank you so much Debbie! Making sure the customer is comfortable with the repair is very important to us.  It means alot that you noticed that! We appreciate your business!

Shawn B. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said this business is friendly, fast, and they explained everything thoroughly.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 09/12/2017

Thank you so much Shawn! It is so important to us that the customer understands what is being repaired on their vehicle and why.  We appreciate your business! Come see us next time you need something!

Mary B. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said her overall experience was awesome. They took her right in. The vehicle was ready long before promised. They were very friendly, and polite.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 392 in total