South Seneca Car Care


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

429 Reviews

99% Would Recommend
Latest Review 4 days ago
RICHARD B. on 01/16/2018
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"done as promised"
Got the car in during a very busy period.
Vehicle: Ford Taurus
Service Date: 01/12/2018
Review Created: 01/16/2018 12:21 PM
Coleen S., Owner at South Seneca Car Care responded on 01/17/2018

Thank you so much Richard! We are happy to hear that you were satisfied with everything!

David G. on 01/15/2018
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David said the employees did a good job.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/18/2018

Thank you David! Your business is appreciated! We are so glad that you were satisfied! Have a great day!

James G. on 01/13/2018
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James said he would recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/09/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2018

A word of mouth recommendation  is priceless! Thank you for your great review and your willingness to recomend us!

BRIAN R. on 01/10/2018
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"Oil Change"
Great place to get your car serviced. Friendly staff willing to help with all your questions.
Vehicle: Chevrolet Silverado 1500
Service Date: 01/09/2018
Review Created: 01/10/2018 04:46 AM
Coleen S., Owner at South Seneca Car Care responded on 01/17/2018

Thank you so much Brian for this fantastic review!  We appreciate your business and your loyalty and look forward to working with you in the future!

Richard E. on 01/10/2018
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Richard said the business got him in quickly and had fair prices.
Vehicle: Ford F-150
Category: Service
Service Date: 01/04/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2018

Thank you Richard! We are so happy to hear that you thought we were fair and did a good job!

Loren M. on 01/10/2018
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Loren said the facility has been very good and fair. They did a good job.
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/17/2018

Thank you Loren for your fantastic review! We appreciate your business and loyalty!

Allyssa S. on 01/03/2018
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Allyssa said she was from out of town and this business took care of her. They were able to cut her a deal so she didn't have to pay full price to get her vehicle looked at.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 12/27/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/09/2018

Thank you so much Allyssa!! We are so glad that we were able to get you taken care of!

Sam T. on 01/03/2018
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Sam said the customer service was great.
Vehicle: Cadillac Escalade EXT
Category: Service
Service Date: 12/14/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/08/2018

Thank you so much Sam! We appreciate your business and the wonderful review! We look forward to working with you in the future!

Kelly L. on 12/29/2017
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Kelly said the people are nice. They got him in and out. They're very productive, and they did a great job.
Vehicle: Cadillac CTS
Category: Service
Service Date: 12/18/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/08/2018

Thank you so much Kelly for the great review! We appreciate your business and look forward to working with you in the future!

Richard G. on 12/23/2017
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Spoke with Donna. She said she was very satisfied with this business. They were nice, and the job was done quickly and efficiently.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 12/20/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/08/2018

Thank you so much Donna and Richard! We are so happy that you were satisfied with everything! We look forward to working with you in the future!

Darrell B. on 12/13/2017
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Darrell said the business does everything right and they do what they said they are going to do.
Vehicle: Lincoln Continental
Category: Service
Service Date: 12/12/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/08/2018

Thank you so much Darrell for the nice review! We appreciate your business!

Joshua L. on 12/13/2017
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Joshua said the staff were cooperative, helpful, and understanding.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 12/11/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/03/2018

Joshua, thank you so much for the great review! We are so glad that you decided to give us a try and that we exceeded your expectations! Let us know if we can help you in the future!

Linda R. on 12/07/2017
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Linda said the staff went above and beyond for her. They replaced her tires and had her back on the road that same day. She will continue to use this business for all her vehicle needs.
Vehicle: Saturn VUE
Category: Service
Service Date: 12/04/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 01/08/2018

Thank you Linda for this amazing review! We always try to go above and beyond but it is so nice when a customer notices! We look forward to working with you in the future!

Eric D. on 12/05/2017
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Eric said the service was good and it was done quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/16/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/07/2017

Thank you so much Eric.  We are glad we met your expectations this time but look forward to exceeding them next time! Have a great day!

Steve P. on 12/04/2017
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Steve said this business is good and he had a great experience there. They went above and beyond in servicing his vehicle and it runs better now.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/22/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Tegan B. on 12/04/2017
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Tegan said the staff were friendly and helpful.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/22/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/07/2017

Thank you so much Tegan! We are glad that you were happy with your experience here and look forward to working with you in the future!

Jeremy G. on 12/04/2017
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Jeremy said the staff did not always return his calls during the repair process.
Vehicle: Ford F-150
Category: Service
Service Date: 12/01/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/11/2017

Jeremy, I want to apologize for that.  It was an exceptionally busy time but there is no excuse.  Communicating with the customer during the repair process is very important to us.  We hope you will come back and give us another try!

Wes S. on 12/04/2017
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Wes said the staff were helpful. He is very happy with them.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/20/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/07/2017

Thank you so much Wes! You have been a wonderful and loyal customer! We are lucky to have customers like you! Thank you for your business!

SAISHA T. on 12/02/2017
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"Perfect "
I always take my car to south seneca car care . They are super nice and honest people. Whenever I have an issue I can give them a call and they don't mind looking at my vehicle no matter how minor the problem is. Their prices are reasonable, Best mechanic shop around hands down.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/22/2017
Review Created: 12/02/2017 08:19 AM
Coleen S., Owner at South Seneca Car Care responded on 12/05/2017

This review just made our day! We pride ourselves on honesty and fairness above all else! Your business means alot to us and we look forward to working with you in the future!

Richard C. on 12/01/2017
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Richard said the facility did what he asked them to do and a little more.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 11/29/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner at South Seneca Car Care responded on 12/05/2017

Thank you Richard!  We are so glad that you were not only satisfied but that we exceeded your expectations!  That is always our goal! We appreciate your business!

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