Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

472 Reviews

99% Would Recommend
Latest Review 13 days ago

Reviews


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Melvin M.
Wichita, KS
Oldsmobile Ninety-Eight
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Melvin said the business does excellent work on his vehicle. The staff makes sure all services are done the right way.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/15/2018

Thank you so much Melvin for the wonderful review! We appreciate your business and your loyalty! We look forward to working with you in the future!


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Mike K.
Haysville, KS
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said the service was okay and the employees did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/15/2018

Mike, thank you so much for the wonderful review! We appreciate your business and look forward to doing business with you in the future!


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Ed L.
Wichita, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Great people
Do great work honest about what needs to be done don't try to sell you something not needed. work done in a timely fashion
Coleen S., Owner from South Seneca Car Care responded on 05/15/2018

Ed, you are the most wonderful, loyal, supportive customer! Thank you for noticing all the effort we put into our customers!


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Amberosia H.
Wichita, KS
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Amberosia said it was an excellent experience.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/15/2018

Amberosia, thank you so much for your wonderful review! We appreciate your business and look forward to working with you in the future!


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Debra M.
Wichita, KS
Ford Escort
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018 Category: Service
Debra said Colleen gave her one price for the service, but it ended up being almost $45 more than what she had told her.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/15/2018

Debra, your tow was $75, the only other charge you had was a check out fee for $44, which was the cost of the time spent diagnosing the problem.  There were no repairs or parts put on the car.  I remember you elected to not repair the car and decided to salvage it.   We are sorry that you were unhappy with this charge.  We go above and beyond to make sure we save our customers money in every way we can! 


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David M.
Wichita, KS
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
David said the staff were punctual and they provided service in a very timely manner. He didn't have any problems with the work, and his only complaint was having to pay for low fluid in the vehicle. The staff told him it was it was two quarts low and they put oil in it without telling him ahead of time. He's not sure what kind of oil they used. Other than that, the staff provided fantastic service and he was impressed with their work.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/08/2018

David, we are so happy that you were satisfied with the service and punctuality.  The oil put into the vehicle would be what is recommended by the manufacturer guidelines. We do not like to let vehicles leave with low fluids, especially oil.  However, we also clear everything with the customer, so we apologize for that. 


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Bobbi H.
Wichita, KS
Dodge Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Bobbi said the service was good and Colleen was wonderful.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/08/2018

Thank you so much Bobbi! Your review and your business means the world to us! We look forward to seeing you in the future!


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Mark N.
Wichita, KS
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Mark said everything seems to be running very smoothly, and he will be coming back to the business to do some more work on his vehicle. He said staff member, Mitch, was very professional, along with the lady he spoke with on the phone. He said they did very good work.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 05/04/2018

Mark, thank you for this wonderful review! It always speaks volumes when a customer is not only happy with their experience, but plans on doing business with them in the future! We appreciate you Mark and look forward to seeing you again!


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GARY G.
Wichita, KS
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Customer first.
This is the best auto repair shop I know of. Everything is discussed with the customer before doing the work. They are courteous, friendly and helpful.
Coleen S., Owner from South Seneca Car Care responded on 04/30/2018

Gary, this is the most wonderful review! This means the world to us! We appreciate your business and your loyalty and look forward to working with you in the future!


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Arienna D.
Wichita, KS
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Arienna said the facility was on time. They explained to her and diagnosed her vehicle without any charge.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/30/2018

Thank you so much Arienna, for this wonderful review! We love taking care of your customers and are glad that you were happy!


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Nancy B.
Wichita, KS
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Nancy said the staff got her in and out quickly. The service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

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Auto Parts O.
Wichita, KS
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Spoke with Corey. He said it was excellent customer service and they always take care of him.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/25/2018

Thank you Corey! We have a fantastic business relationship with O'reilly's and we appreciate the opportunity to service their trucks! 


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David C.
Wichita, KS
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
David said the staff did a good job. He appreciated the ride home he was given.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/30/2018

Thank you so much David! I appreciate the great review and your business!


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Harry W.
Wichita, KS
Chevrolet Tracker
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Harry said the staff helped him out and were informative. They let him know what needed to get fixed.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/18/2018

Harry, thank you for this fantastic review! We are so glad that you were happy! We appreciate your business!


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Jason B.
Wichita, KS
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jason said the business is quick, responsive and very friendly.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/18/2018

Jason, thank you for this wonderful review! We appreciate your business and your feedback and look forward to working with you in the future!


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Bryan M.
Haysville, KS
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Bryan said the employees were friendly. They provided great service. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/18/2018

Brian, we appreciate your business and your fantastic review! We look forward to doing business with you in the future!


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ANITA C.
Topeka, KS
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Excellent service and very informative
An A+ care care service! They really care about your automotive needs to get you back on the road! Awesome!
Coleen S., Owner from South Seneca Car Care responded on 04/12/2018

Anita, this is such a wonderful review for my business! Thank you! We appreciate you and your loyalty!


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Jacob T.
Wichita, KS
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Jacob said this business was on top of everything, They were helpful and suggestive. They did everything he needed.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/11/2018

Thank you so much Jacob! This is a wonderful review and it means alot to us! We appreciate your business and look forward to working with you in the future!


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Ryan G.
Wichita, KS
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Ryan said the employees were courteous, quick, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/09/2018

Thank you for this fantastic review Ryan! We appreciate your business and look forward to working with you in the future!


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Scott D.
Wichita, KS
Buick Park Avenue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Scott said the business is the best. He enjoys going down to the facility to get his vehicle serviced .
This review was collected via phone interview by Customer Research Inc.
Coleen S., Owner from South Seneca Car Care responded on 04/09/2018

Thank you for the fantastic review Scott! We appreciate your business and look forward to working with you in the future!