Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

401 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


TM
Toni M.
Monroe, NC
Scion xB
Verified
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08/16/2018 Category: Service
Toni said the business provided great service and also great follow up.
This review was collected via phone interview by Customer Research Inc.

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Anthony L.
Charlotte, NC
Chevrolet Malibu
Verified
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07/30/2018 Category: Service
Anthony said the business has good service and does good work.
This review was collected via phone interview by Customer Research Inc.

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Marilyn S.
Charlotte, NC
Volvo S40
Verified
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07/27/2018
They are just the best.
These guys are honest and friendly. This is the only place I will take my car from now on. I might even purchase my next used vehicle from them.

JE
Josh E.
North Carolina
Honda CR-V
Verified
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07/27/2018 Category: Service
Josh said that Mike is the only one he lets touch his vehicle. He wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

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Patrick M.
North Carolina
Hyundai Sonata
Verified
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07/26/2018 Category: Service
Patrick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JL
Jennifer L.
North Carolina
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jennifer said that the facility is always very honest, up front and spotlessly clean.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Jeep Grand Cherokee
Verified
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06/09/2018
HONESTY......
The kindness and honesty of Mike And Paul. I finally found someone I can trust.

TM
Toni M.
Monroe, NC
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Toni said the staff were honest and provided good service.
This review was collected via phone interview by Customer Research Inc.

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Marilyn S.
Charlotte, NC
Volvo S40
Verified
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05/24/2018
Excellent HONEST best experience ever. These are now my car guys!
My car was making an odd noise, took it here after looking at Yelp reviews. They had me, if they had said " the whatchamacallit needs to be replaced" I would have let them. But Mike drove it a couple of times looked at it pulled on stuff and said " there's nothing. Brakes look new, everything is fine" Paul said I needed 1 tire and the noise I heard was threading. That was it!
I came back got the tire wheels aligned and now a solid customer of Southend.

DH
Dale H.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Dale said they always give him quality service, in timely fashion and at a good price.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Huntersville, NC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Gerald's wife. She said the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.

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Bernard F.
Charlotte, NC
Kia Optima
Verified
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05/12/2018 Category: Service
Bernard said he hasn't had any problems and the business has always helped him out every time he has gone in to them.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
North Carolina
Jeep Grand Cherokee
Verified
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05/09/2018 Category: Service
Lisa said that she got a good feeling talking with Mike, he was very personable and went over and above to explain everything the vehicle needed in detail. He printed out a comprehensive estimate and made her feel secure, which is something she has not experienced in the past with other facilities.
This review was collected via phone interview by Customer Research Inc.

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Pam M.
Charlotte, NC
Nissan JUKE
Verified
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05/03/2018 Category: Service
Pam said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DP
Delroy P.
Charlotte, NC
Dodge Caravan
Verified
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04/28/2018 Category: Service
Delroy said the facility has everything working good for him.
This review was collected via phone interview by Customer Research Inc.

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Alfredo A.
Charlotte, NC
Suzuki Esteem
Verified
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04/27/2018
Excellent Experience!
Paul was very helpfull and friendly. And comunication flowed very easy between the shop and me. Price was also affordable. But more than anyyhing, the found the source of the noise and fixed it.

BS
Bill S.
Charlotte, NC
Chevrolet Silverado 1500
Verified
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04/27/2018
Chevy truck repair
My truck had an unusual check engine light that I knew would be hard to diagnose. Michael stayed after it and kept me informed of the status. Good service at a fair price.

CG
Celia G.
Charlotte, NC
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Celia said the business came highly recommend by her family. She is happy with the service they provided on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Geanette W.
Charlotte, NC
Nissan Sentra
Verified
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04/20/2018 Category: Service
Geanette said she was very pleased with the business's service. It was a job well done. Everyone was nice and they had a pleasant atmosphere.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Charlotte, NC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Edge to quietness
Brought my car to Mike's place with a strange sound under the front end. He checked it out and described to me in detail what was going on with the estimate to repair in hand. My car drives and sounds so much better and my pocket doesn't hurt. Very reasonable.