Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

410 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


RH
Ron H.
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Efficient and Trustworthy
Mike, Paul Jr. and Paul Sr. are always friendly, courteous and efficient when repairs or service to my vehicles are needed. They meet all appointments in a timely matter and you can depend on the highest quality results for all repairs and services. They are a "cut-above" when compared to the competition whether that be a dealership or private shop.

MJ
Moses J.
Charlotte, NC
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Moses said, this business always treats him good and he can wait while his vehicle is in service.
This review was collected via phone interview by Customer Research Inc.

LM
Leeroy M.
Charlotte, NC
Acura TSX
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/25/2018 Category: Service
Leeroy said this business was cheaper than other places.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Charlotte, NC
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Andrew said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

WG
Wanda G.
Charlotte, NC
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Excellent work on my car!
The work done by Southend Auto Exchange was great! My so recommend I go to them and I will be back! Polite employees and clean great work!

MH
Mary H.
Charlotte, NC
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Repairs
This is the best place. Very professional and reasonable! They are quick to diagnose the problem and get it fixed in a timely manner!

AF
austin f.
Charlotte, NC
Lexus GX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Prompt, courteous and efficient.
My experiences with Southend Auto Exchange have been great. They are transparent and fair about pricing and they work quickly. I got my car back the same day! I will definitely use them again.

VK
Vasiliki K.
North Carolina
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Spoke with Vasiliki's wife. She said that the service at this business is excellent.
This review was collected via phone interview by Customer Research Inc.

LH
Leland H.
Tampa, FL
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Leland said they did a good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

TM
Toni M.
Monroe, NC
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Toni said the business provided great service and also great follow up.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Charlotte, NC
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Anthony said the business has good service and does good work.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Charlotte, NC
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
They are just the best.
These guys are honest and friendly. This is the only place I will take my car from now on. I might even purchase my next used vehicle from them.

JE
Josh E.
North Carolina
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Josh said that Mike is the only one he lets touch his vehicle. He wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
North Carolina
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Patrick said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JL
Jennifer L.
North Carolina
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Jennifer said that the facility is always very honest, up front and spotlessly clean.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
HONESTY......
The kindness and honesty of Mike And Paul. I finally found someone I can trust.

TM
Toni M.
Monroe, NC
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Toni said the staff were honest and provided good service.
This review was collected via phone interview by Customer Research Inc.

MS
Marilyn S.
Charlotte, NC
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Excellent HONEST best experience ever. These are now my car guys!
My car was making an odd noise, took it here after looking at Yelp reviews. They had me, if they had said " the whatchamacallit needs to be replaced" I would have let them. But Mike drove it a couple of times looked at it pulled on stuff and said " there's nothing. Brakes look new, everything is fine" Paul said I needed 1 tire and the noise I heard was threading. That was it!
I came back got the tire wheels aligned and now a solid customer of Southend.

DH
Dale H.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Dale said they always give him quality service, in timely fashion and at a good price.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Huntersville, NC
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Gerald's wife. She said the staff were very helpful.
This review was collected via phone interview by Customer Research Inc.