Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

132 Reviews

99% Would Recommend
Latest Review 22 days ago

Reviews


SG
Scott G.
Sierra Madre, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Scott said they are very good and all their technicians are great.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Altadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Ronald said he thought they were the best.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Pasadena, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013
the staff and ownership are all intelligent and professional.
their performance is always a 5 on a 1 to 5 (5 best) scale. My wife dropped off her car in the early am and had it back as promised at 430. They did all the work needed and recommended additional work (the car needed it 140 k miles) They followed up and called back like real professionals should. Their prices are very reasonable and they tell you up front what it will cost.

IM
Inman M.
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Inman said they have first rate mechanics that are very knowledgeable and cooperative. They are always informative.
This review was collected via phone interview by Customer Research Inc.

KK
Karen K.
Altadena, CA
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Karen said this business is fast and helpful. She has been dealing with them for years. They have never done a bad job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Pasadena, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Barbara said they have been consistently reliable for years. Art and Omar only do necessary repairs.
This review was collected via phone interview by Customer Research Inc.

MK
Marna K.
Sierra Madre, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Marna said she has been using the business for 20 years because they are very dependable.
This review was collected via phone interview by Customer Research Inc.

PB
Philip B.
Pasadena, CA
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Philip said his vehicle runs beautifully and he was very pleased to see the difference in the way the vehicle runs now.
This review was collected via phone interview by Customer Research Inc.

KG
Kimberly G.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2013 Category: Service
Kimberly said this business is friendly and they seemed to know what they are doing. She said she likes the mechanic and she sometimes gets a ride if needed.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Pasadena, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013
customer care
was able to get same day service and was shown a wear item

SL
Stanley L.
California
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2013 Category: Service
Stanley said the business performs good work.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Kenneth said this business always finds the problem and then fixes it.
This review was collected via phone interview by Customer Research Inc.

JC
Jeanette C.
Altadena, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Justin said the mechanics take good care of him and they go above and beyond the call of duty. This is the best GM specialist business in Pasadena.
This review was collected via phone interview by Customer Research Inc.

EB
Edward B.
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2013 Category: Service
Edward said he is a long time customer and the business does great work.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Murrieta, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2013 Category: Service
Mike said they met all of his expectations. The service was very timely.
This review was collected via phone interview by Customer Research Inc.

SN
Steven N.
La Cañada Flintridge, CA
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2013
Honest and reliable service and repairs.
They did a great job. Car was ready as promised.

GD
Gil D.
Altadena, CA
GMC Jimmy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2013 Category: Service
Gil said he has been using the business for a long time and they are A1. They do a good job.
This review was collected via phone interview by Customer Research Inc.

WE
Weston E.
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2013 Category: Service
Weston said he has used them for 20 years for a variety of work. Sometimes they do not have computerized repair manuals for his 1988 vehicle. They are pretty good overall. The mechanic works hard. It is a big job all the time, especially because new vehicles are different from older ones.
This review was collected via phone interview by Customer Research Inc.

CG
Charles G.
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Charles said they are great and he cannot say enough about this business. He has a good relationship with the people there and has been using them for years.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Pasadena, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2013
caring, helpful,attentive, professional customer service
Excellent warm welcome and care level of service from Art. Competent and confident, excellent job .

Displaying Review 101 - 120 of 132 in total