Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

139 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TC
Thomas C.
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Thomas said they were easy to talk to and took care of the problem right away.
This review was collected via phone interview by Customer Research Inc.

ES
Evan S.
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Evan said they were very helpful. Everything was explained really good. The pricing was pretty good.
This review was collected via phone interview by Customer Research Inc.

MA
Mary Lousie A.
Pasadena, CA
Saturn LW200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013
The service
I am always sure that my car will get the service it needs.

JO
Jim O.
Pasadena, CA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2013
Dependable trustworthy staff.
I've known Art for years and he keeps guys for years and all are straightforward and friendly. They have always done good work on my cars.

WE
Weston E.
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2013 Category: Service
Weston is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Altadena, CA
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2013
Art and the other mechanics KNOW whaat they are doing!
We have recommended Spence and Frye to many friends over the years. Everyone has been happy with their service.

ET
Eric T.
Fontana, Ca
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2013 Category: Service
Eric said he was satisfied with the business and with the work they did.
This review was collected via phone interview by Customer Research Inc.

SG
Scott G.
Sierra Madre, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2013 Category: Service
Scott said they are very good and all their technicians are great.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Altadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Ronald said he thought they were the best.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Pasadena, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013
the staff and ownership are all intelligent and professional.
their performance is always a 5 on a 1 to 5 (5 best) scale. My wife dropped off her car in the early am and had it back as promised at 430. They did all the work needed and recommended additional work (the car needed it 140 k miles) They followed up and called back like real professionals should. Their prices are very reasonable and they tell you up front what it will cost.

IM
Inman M.
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Inman said they have first rate mechanics that are very knowledgeable and cooperative. They are always informative.
This review was collected via phone interview by Customer Research Inc.

KK
Karen K.
Altadena, CA
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Karen said this business is fast and helpful. She has been dealing with them for years. They have never done a bad job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Pasadena, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2013 Category: Service
Barbara said they have been consistently reliable for years. Art and Omar only do necessary repairs.
This review was collected via phone interview by Customer Research Inc.

MK
Marna K.
Sierra Madre, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Marna said she has been using the business for 20 years because they are very dependable.
This review was collected via phone interview by Customer Research Inc.

PB
Philip B.
Pasadena, CA
Oldsmobile Cutlass Ciera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Philip said his vehicle runs beautifully and he was very pleased to see the difference in the way the vehicle runs now.
This review was collected via phone interview by Customer Research Inc.

KG
Kimberly G.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2013 Category: Service
Kimberly said this business is friendly and they seemed to know what they are doing. She said she likes the mechanic and she sometimes gets a ride if needed.
This review was collected via phone interview by Customer Research Inc.

SW
Steve W.
Pasadena, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013
customer care
was able to get same day service and was shown a wear item

SL
Stanley L.
California
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2013 Category: Service
Stanley said the business performs good work.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Pasadena, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Kenneth said this business always finds the problem and then fixes it.
This review was collected via phone interview by Customer Research Inc.

JC
Jeanette C.
Altadena, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Justin said the mechanics take good care of him and they go above and beyond the call of duty. This is the best GM specialist business in Pasadena.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 139 in total