Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

132 Reviews

99% Would Recommend
Latest Review 22 days ago

Reviews


NC
Niko C.
Pasadena, CA
Chevrolet Silverado 1500
Verified Customer
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10/29/2018
2001 silverado owner
Great honest service and work.

EA
Ethan A.
Altadena, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Ethan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Jonathan W.
Los Angeles, CA
Hyundai Sonata
Verified Customer
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10/11/2018
Great shop
Great service and friendly service. Art and Omar are the best!

DR
Don R.
Arcadia, CA
Pontiac Firebird
Verified Customer
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09/28/2018
Excellent Car Service
I have using them for service for 25 years. They have dealt with large complicated problems as well as small jobs with on my classic old Pontiac, Cadillac, Ford Explorer & my Lexus with skill and precision at resonable prices. Art, Omar & their team member Aaron are great guys
to deal with. I strongly recommend them.

JW
Jim W.
Altadena, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
The work at Spence and Frye is done well, and with a friendly atmosphere.
We have taken our cars to Spence and Frye for many years. It is always quality service, for a fair price, and friendly, caring people. Art and Omar are terrific! They stay up on the latest computer classes for new cars, and know old cars better than anyone. We have recommended them often!

BB
Barbara B.
Pasadena, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2014 Category: Service
Barbara said she had very good service as always. This business always provides her an honest estimate of what needs to be done. They do not pressure her about it and they take good care of her vehicle. They are always good to do business with.
This review was collected via phone interview by Customer Research Inc.

AK
Andrea K.
Pasadena, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014
Wonderful!
It's been a pleasure to leave my car(s) with Art & Omar for servicing for over 30 years. They know what they're doing !I know that the work is always done correctly the first time! Wonderful people! Wonderful work!

LC
Laureen C.
San Marino, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2014 Category: Service
Laureen said this business was clear on what they were doing to her vehicle, and on the price too. They completed the repairs in a timely manner. They were clean and they were polite.
This review was collected via phone interview by Customer Research Inc.

SE
Susie E.
Cadillac DeVille
Verified Customer
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10/22/2014 Category: Service
Susie said the business did what they had to do and they are very pleasant.
This review was collected via phone interview by Customer Research Inc.

NS
Neil S.
Ford Escape
Verified Customer
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10/22/2014 Category: Service
Spoke with Neil's wife. She said this business is honest and she can depend on them to tell her exactly what is wrong with her vehicle. She has already recommended them to others. The whole staff was really nice and friendly, she was very happy.
This review was collected via phone interview by Customer Research Inc.

RE
Rod E.
La Cañada Flintridge, CA
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2014 Category: Service
Rod said they seemed to be on the job and take care of business. They are honest.
This review was collected via phone interview by Customer Research Inc.

SA
Scott A.
Mountain Grove, MO
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2014 Category: Service
Spoke with Jean. She said the service was really good.
This review was collected via phone interview by Customer Research Inc.

HH
Harold H.
Altadena, CA
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014 Category: Service
Spoke with Ann. She said that this business is friendly, courteous, honest, and always good.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Pasadena, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2014 Category: Service
Jeff said Art is a friendly, honest guy. He does not seem to put parts on that are not necessary and he does good work.
This review was collected via phone interview by Customer Research Inc.

DO
Doris O.
Pasadena, CA
Oldsmobile Aurora
Verified Customer
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09/25/2014 Category: Service
Doris said everything was done perfectly.
This review was collected via phone interview by Customer Research Inc.

KG
Kenneth G.
Pasadena, CA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2014 Category: Service
Kenneth said the business is expensive but the quality of the service is worth the cost.
This review was collected via phone interview by Customer Research Inc.

JM
Jose M.
Chevrolet Suburban
Verified Customer
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09/16/2014 Category: Service
Jose said this business is great, he always takes his vehicle there, and he would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

AH
Al H.
Pasadena, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2014 Category: Service
Al said he knows Art, the owner of this business, very well. He has been a loyal customer of this business for 20 years. He stops in there frequently.
This review was collected via phone interview by Customer Research Inc.

BM
Bennie M.
Altadena, CA
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014
Art is a great team leader with a super team.
The service is simply the BEST!!!****

GB
Gary B.
Pasadena, CA
Ford Escape
Verified Customer
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09/10/2014 Category: Service
Gary said he has been with this business for over 30 years. They do an absolute wonderful job. The owner of the business has integrity, is honest and does an outstanding job. He said he wishes more people would take their business there instead of going to the dealership because it is cheaper and more affordable. He would recommend this business highly to anyone that had a product of GM. They will inspect the vehicle for free and not charge unless it is necessary. The last time he was going to buy a vehicle, he brought it in for the owner to look at and he advised him not buy the vehicle and did the inspection for free. His whole family goes there for service and he would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 119 in total