Spokane Hyundai is your one stop auto repair & Hyundai dealer in Spokane, WA. Our expert technicians provide the best in Hyundai repair and maintenance services. Call us today or visit our website for more info. Spokane Hyundai is your one stop auto repair & Hyundai dealer in Spokane, WA. Our expert technicians provide the best in Hyundai repair and maintenance services. Call us today or visit our website for more info.
Robert did the oil change but didn’t do a full inspection on my car during the oil change. We needed new tires but they didn’t say anything and left the tire section grayed out on the paperwork. Which is whatever but then Robert wanted a survey done and keep emailing me the survey so I was honest on the survey. My survey had nothing to do with his customer service. It had to do with the inspection not being completed and the issue with the gas cover. However Roberts customer got real nasty after I did one survey.
Robert didn’t like what I put on the survey so Robert yelled at me through text and was completely rude, told me to get service else where. The survey wasn’t even bad. So for Robert to come completely unhinged was inappropriate.
After I told him I was escalating the issue due to the way he was texting me. He then started to apologize saying sorry and how I needed to call him.