Spruce Street Auto & 4x4 Center


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

300 Reviews

ReScore Reviews™ (3)

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Original
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96% Would Recommend
Latest Review 1 day ago
Elizabeth S. on 06/25/2017
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"Great service!"
Great service, reasonably priced.
Vehicle: Chevrolet TrailBlazer
Service Date: 06/21/2017
Review Created: 06/25/2017 06:21 PM
Robert C. on 06/20/2017
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Robert said they were understaffed and it took them forever to fix the tire.
Vehicle: Ford Focus
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Thomas C. on 06/14/2017
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"4x4 Alignment "
Fast service, drives perfect 06 Nissan frontier, 6 inch fabtech lift, 35x12.5 tires . Would return for service.
Vehicle: Nissan Frontier
Service Date: 06/12/2017
Review Created: 06/14/2017 07:30 AM
Carl M. on 06/03/2017
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Carl said the service is always great.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Dan T. on 05/25/2017
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"One of the last of the great auto shops in Boulder"
Jeff's been around for quite a while servicing autos in Boulder. This doesn't happen by accident... you don't get to stay in business this long by being a Scheister. Keep up the good work, Jeff!
Vehicle: Ford Pickup
Service Date: 05/19/2017
Review Created: 05/25/2017 11:39 AM
Michael O. ReScore Review on 05/30/2017
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said he didn't have any initial dissatisfaction. They did a good job and it was on time but he would not recommend them to others.
Vehicle: Honda Accord
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.

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Michael said he had a problem with the way the price was quoted to him.
Vehicle: Honda Accord
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. at Spruce Street Auto & 4x4 Center responded on 05/25/2017

Michael  I quoted a price for the tire  and then the total price for mounting & balancing, new tire fee, waste fee, & taxes   I really don't know how to quote any differently 

Jeff McKinny
Owner
303-444-1176
Dave A. on 05/18/2017
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"Big vehicle care EXCELLENT"
I have a smallish van conversion RV. It is great to have a place in town that I can take it too that is friendly with great rates and take care of everything from tire alignment to engine maintenance.
Vehicle: RAM ProMaster 3500
Service Date: 05/16/2017
Review Created: 05/18/2017 09:13 AM
Tom H. on 05/14/2017
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"Comprehensive"
This is THE place to go to know exactly what your vehicle needs repaired
and such repairs are carried out with complete attention to detail that
provides total trust, safety, and optimal vehicle performance.
Vehicle: Kia Optima
Service Date: 05/12/2017
Review Created: 05/14/2017 05:55 AM
John B. on 05/03/2017
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"Helpful and friendly"
Jeff took excellent care of my Honda Accord, it needed a radiator flush and to replace the serpentine belt. He did it in just over two hours allowing me to continue on with my day and stay productive.
Vehicle: Honda Accord
Service Date: 05/01/2017
Review Created: 05/03/2017 01:42 AM
Christian L. on 04/26/2017
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"Competence"
Competent and friendly
Vehicle: BMW 328i
Service Date: 04/24/2017
Review Created: 04/26/2017 07:45 AM
Elizabeth S. on 04/21/2017
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Elizabeth said this business did a good job. The service took longer than she expected.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/17/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Andrew B. on 04/19/2017
Recommended badge inactive Recommended
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"Disappointed."
I had issues with vibration so I took my vehicle in to get a tire balance. They balanced the tires, and it did not fix. Had them balance the next day, they took out very large amounts of weights on some tires and added more weights on others, apparently the balance of the tires VASTLY changed in 24 hours.....not possible. I asked them how.. they said "our balancer is finicky"....... Really? is that an excuse?
They gave me another bill. I drove away. The vibrations got even worse.

Went to discount tire the next day and they said the tire balancing was was out. They re-balanced me for $10. Vibrations disappeared.
Other shops I go to, they dont charge me until they fix the problem. This shop tried their solutions and gave me bills all along the way. Didn't seem to care as much.
Friendly service though. I wanted to like you.
Vehicle: Toyota
Service Date: 03/22/2017
Review Created: 04/19/2017 08:34 PM
Jeff M. at Spruce Street Auto & 4x4 Center responded on 04/20/2017

Stop back in   I'll give you a refund  If what we did was not right I want to make it right

Jeff McKinny
Owner
303-444-1176
Jackie M. on 04/07/2017
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"A few small fixes & it's like a new car!"
Thanks again!!! You found all the rattles (I drove it down Hover in Longmont just to check) and it is such a quiet ride now. It's so nice.
Vehicle: Honda Element
Service Date: 04/05/2017
Review Created: 04/07/2017 01:27 PM
Kim K. on 03/31/2017
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"Quick Repair"
Had part and repaired quickly at reasonable price.
Vehicle: Mazda MPV
Service Date: 03/29/2017
Review Created: 03/31/2017 07:21 AM
Virginia L. on 03/24/2017
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Virgina said this business performed really good work and nothing was left undone. They were pretty sweet and they informed her how long it would take.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/16/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
John H. on 03/15/2017
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"Best mechanics in Boulder."
There is no more honest and professional qualified mechanics in the Boulder area.
Vehicle: Isuzu Rodeo
Service Date: 03/14/2017
Review Created: 03/15/2017 09:19 PM
Jeannie P. on 03/08/2017
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"150k checkup = super service"
Thanks, Jeff, for putting my 2001 Escape on the healthy road to the next 150,000 miles. Your work from day one has kept us going and going and going, which made the 150k checkup a breeze.
Vehicle: Ford Escape
Service Date: 03/06/2017
Review Created: 03/08/2017 12:48 PM
Dat N. on 03/04/2017
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Dat said the service was good. He's used them before and he likes the employees.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 03/01/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Megan N. on 02/21/2017
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Megan said this business provides good service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/01/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Garth B. on 02/17/2017
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"Location"
Personable service.
Vehicle: Ford Expedition
Service Date: 02/15/2017
Review Created: 02/17/2017 06:59 AM
Displaying Review 21 - 40 of 300 in total