St. Charles Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1421 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.899998/5Overall Rating 4.899998/5Overall Rating 4.899998/5Overall Rating 4.899998/5rating 4.899998
Original
Overall Rating 2.27778/5Overall Rating 2.27778/5rating 2.27778rating 2.27778rating 2.27778
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Scott B. on 02/22/2018
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"Service"
Professional, efficient
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 12:58 PM
Cecelia C. on 02/22/2018
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"honesty"
I am always treated with respect and I trust this dealership. I have nitrogen in my tires and whenever I have needed service for tire pressure the staff always gets me right in and I appreciate that. I would not go to anyone else for service.
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 10:48 AM
Sandra B. on 02/21/2018
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"Excellent Service"
Very good customer service.
Very courteous and accommodating to my request.
Best dealership in St. Charles County!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/21/2018 07:36 PM
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KYLE W. at St. Charles Hyundai responded on 02/22/2018

Thank you for the great survey! We really appreciate the kind words and will see you again for your next visit! Thank you again. 

St Charles Hyundai Service, 

Kyle Woodworth

Verified Customer on 02/21/2018
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"Friendly staff "
My recall situation was handled very efficiently. The staff was friendly and accommodating. I will return for future service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/21/2018 06:47 AM
Brad D. at St. Charles Hyundai responded on 02/21/2018

Thank you for the great five star survey. We appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Carisa D. on 02/20/2018
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"Amazing! "
Happy with the quick service and updating me on my car’s needs. I will be back again!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:14 PM
Brad D. at St. Charles Hyundai responded on 02/21/2018

Thank you for the great five star survey. We greatly appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Kathy B. on 02/20/2018
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"Consistently great service "
Consistently great service, prompt, always polite and professional
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 02:10 PM
Brad D. at St. Charles Hyundai responded on 02/21/2018

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Earnest D. on 02/20/2018
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"Fasti severer in and outs"
Good severs 🐸
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:53 PM
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KYLE W. at St. Charles Hyundai responded on 02/21/2018

Thank you for the great feedback! We really appreciate it and hope that we see you again for your next visit and make it just as quick! 

St Charles Hyundai Service, 

Kyle Woodworth 

Gail L. on 02/20/2018
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"Everyone is so nice aand the service is great!!"
I always take my car here to be serviced and will not take it anywhere else!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 11:25 AM
Brad D. at St. Charles Hyundai responded on 02/20/2018

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Verified Customer on 02/20/2018
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"Oil Change"
I was in and out quickly as usual. Everyone was great to deal with.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/20/2018 08:42 AM
Brad D. at St. Charles Hyundai responded on 02/20/2018

Thank you for the very positive five star survey. Glad we can always keep your Hyundai running great!

 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Nancy B. on 02/19/2018
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"Great care of my vehicle, clean service area, friendly employees "
Facility always clean, staff well knowledgeable, vehicle well serviced
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 08:32 PM
Brad D. at St. Charles Hyundai responded on 02/20/2018

Thank you for the great five star survey! Glad we could make your trip to our dealership as easy and professional as possible.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
John O. on 02/18/2018
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"need to get replacement parts faster"
been a week and the parts haven't come in yet, why should it take that long
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/18/2018 04:50 PM
Chris J., Service Advisor at St. Charles Hyundai responded on 02/19/2018

Thank you for the positive feedback. I will be in touch soon about the part that is on order.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Adina D. on 02/17/2018
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"Clean and friendly "
Really fell good about coming here. If you ask about deals they will let you know. Enjoy the nice clean waiting room and the fact that I can see them working on my car.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 08:10 AM
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KYLE W. at St. Charles Hyundai responded on 02/17/2018

Thank you for the great feedback! We hope to see you for your next visit and continue the excellent service! Thank you again. 

St Charles Hyundai Service, 

Kyle Woodworth 

Michael M. on 02/16/2018
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"great place"
Can an oil change didn't take long at all they even washed the car
Vehicle: 2003 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 04:19 PM
JAY B B., Service Manager at St. Charles Hyundai responded on 02/19/2018

Thanks for the great survey

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Ramona C. on 02/16/2018
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"Oil change"
Was out in 25 minutes.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/16/2018 01:15 PM
Brad D. at St. Charles Hyundai responded on 02/16/2018

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Verified Customer on 02/16/2018
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"Excellent service department"
They took my husbands car in right away for a recall part. He was in and out within 30 min.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 12:07 PM
Brad D. at St. Charles Hyundai responded on 02/16/2018

Thank you for the perfect five star survey on your recent service with our dealership. Hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Verified Customer on 02/16/2018
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"Fast, friendly service"
Very good service on each visit - I was surprised that vehicle was not washed when completed though.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/16/2018 08:55 AM
JAY B B., Service Manager at St. Charles Hyundai responded on 02/16/2018

Thanks for the great survey! I'm sorry we couldnt get to washing your vehicle this visit. 

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Verified Customer on 02/15/2018
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"Great Service "
Fast, accommodative, and great service to my Hunydai Elantra.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/15/2018 04:56 PM
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KYLE W. at St. Charles Hyundai responded on 02/17/2018

Thank you for the feedback! We really appreicate the response and hope to see you again!

St Charles Hyundai Service, 

Kyle Woodworth 

Mary O. on 02/15/2018
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"Close to my home."
Work was done in a short time.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/15/2018 04:21 PM
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KYLE W. at St. Charles Hyundai responded on 02/17/2018

Thank you very much for the great review! We hope to see you again and continue the excellent service!

St Charles Hyundai Service, 

Kyle Woodworth

Kelly B. on 02/15/2018
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"Great, as usual"
I had an appointment to bring my car in for a recall repair. My car was immediately brought in and the repair was quick to complete. As usual, the staff was courteous.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/15/2018 11:25 AM
Brad D. at St. Charles Hyundai responded on 02/15/2018

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Lori S. on 02/15/2018
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"Couldn’t help much with the old car, but awesome putting me in a new one. "
I have owned a Hyundai since 1999. I drive my cars until they just can’t go anymore. I had a 2007 Elantra that served me quite well. The cost of repair was more than the value. So it was time for a new one. Everyone there helped me find the car I needed and took great care of me. Thank you Nathan, Kevin, and Jay! If I am unlimited car budget and could buy any car I wanted, I’d be right back there to buy a Hyundai.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/15/2018 07:18 AM
JAY B B., Service Manager at St. Charles Hyundai responded on 02/15/2018

Its been a pleasure knowing you and servicing your cars all these years. We are looking forward to many more!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
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