Reviews
MS
Michelle S.
MO
2020 Hyundai Palisade
Verified Customer
Service
Best service
Recommended
Verified Customer
Chandler, MO
2013 Hyundai Sonata
Verified Customer
Professional, customer focused team.
The service and parts team were very professional and customer focused. Very satisfied customer here.
Recommended
Verified Customer
Swansea, IL
2020 Hyundai Tucson
Verified Customer
5 Star Service!!!
Great service all the time! Which is why I always will come back and bring others!!! The #1 Service Dept hand down!! Keep up the good work!!!
Recommended
Verified Customer
Saint Peters, MO
2014 Hyundai Santa Fe Sport
Verified Customer
great
always good service
Recommended
CN
Connie N.
O'Fallon, MO
2018 Hyundai Elantra
Verified Customer
Timeliness, friendly, competent!
A complete "10"
Recommended
CHRISTOPHER A J., Service Advisor from St. Charles Hyundai responded on 10/12/2020
Thank you for the feed back and nice comment. We sincerely appreciate your business.
Chris Johnson
Hyundai Service Advisor
St. Charles Automotive
(636) 441-4481
Verified Customer
Dardenne Prairie, MO
2011 Hyundai Santa Fe
Verified Customer
Starter repair
Professional, efficient - Displaying concern for customer.
Recommended
Verified Customer
Saint Peters, MO
2007 Hyundai Azera
Verified Customer
Great Service
Most reliable car with great service.
Recommended
Bob R. from St. Charles Hyundai responded on 10/12/2020
Thanks for the great review ! and a thank you for the great years of being our service customer ! thanks
BOB RECKHYUNDAI SERVICE ADVISOR
636-441-4481 X169
EMAIL BOB.RECK@STCHARLESAUTO.COM
KL
Keith L.
Florissant, MO
2014 Hyundai Sonata
Verified Customer
They have great customer service!!
Everyone is always so nice and helpful!!
Recommended
LS
Lenore S.
Saint John, MO
2019 Hyundai Tucson
Verified Customer
We Love St. Charles Hyundai
The staff is friendly, the have comfortable areas to wait while your car is serviced, and they do an excellent job! We've bought 4 cars there and have always been happy with their sales and especially their service department.
Recommended
Bob R. from St. Charles Hyundai responded on 10/12/2020
Thank you for the great review ! i greatly appreciate your continued business over the years ! thanks
BOB RECKHYUNDAI SERVICE ADVISOR
636-441-4481 X169
EMAIL BOB.RECK@STCHARLESAUTO.COM
WH
William H.
Saint Peters, MO
2010 Hyundai Genesis
Verified Customer
Electrical Service
Great job by service department!!
Recommended
AZ
Ann Z.
Lake Saint Louis, MO
2020 Hyundai Palisade
Verified Customer
Great place!
Always a pleasant experience!
Recommended
Brad D. from St. Charles Hyundai responded on 10/12/2020
Thank you for the great five star survey. We hope to see you soon!
Brad DeanExpress Service Advisor
St Charles Hyundai
636-441-4481
JH
James H.
Winfield, MO
2019 Hyundai Sonata
Verified Customer
professionalism of service personnel
no
Recommended
TR
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/05/2020
Thanks for the five star survey!
Tyler RodriguezService Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
MR
Melisa R.
St. Louis, MO
2015 Hyundai Sonata
Verified Customer
Professional personnel
I had to deal with my engine having issues and the problem not being resolved at other locations. They would push off the problem and have me wait another couple months for them to come back without a resolution. I decided to go to SC Hyundai and that same day they took my car in. Within about a week I got a call with the okay to change my engine out due to indicators that there were serious issues. I can’t explain how fast, efficient, and professional the employees are there. A issue that has been going on for years and never resolved with the other locations was resolved within a month at SC Hyundai! Will drive out of my way (40 min) just to get other services done there.
Recommended
Bob R. from St. Charles Hyundai responded on 10/02/2020
Thank you for the review looks like everything was great on your last service ! we appreciate your business done with us ! i would like to talk to you about only 3 star review ,and how i can make it a 5 star experience next time thanks
BOB RECKHYUNDAI SERVICE ADVISOR
636-441-4481 X169
EMAIL BOB.RECK@STCHARLESAUTO.COM
Bob R. from St. Charles Hyundai responded on 10/02/2020
Thank you for the great review ! we greatly appreciate your business !thanks
BOB RECKHYUNDAI SERVICE ADVISOR
636-441-4481 X169
EMAIL BOB.RECK@STCHARLESAUTO.COM
Verified Customer
Saint Charles, MO
2017 Hyundai Tucson
Verified Customer
Great service
Very friendly and quick. Was able to get me in last min for something I needed fixed for that night.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 10/01/2020
Thanks for the great survey! We hope to see you soon for your next service appointment!
Tyler RodriguezService Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Verified Customer
O Fallon, MO
2019 Hyundai Kona
Verified Customer
ReScore Review™
Wonderful people
I had an issue with my last car appointment but everything was taken care of fast and wonderfully. I got some great answers of why my oil change was upped in price and other explanations of what happened. Thankful that Hyundai is on top of their customer service even if something goes wrong.
Recommended
Original Review
Quality people, meh service
I went in for my oil change and tire rotation and long story short, upon getting home and comparing my old and new receipts, I noticed that they did not rotate my tires and they had up charged me for my oil change and gave me a synthetic rather than the regular that was needed without my consent.
CLINT J. from St. Charles Hyundai responded on 09/30/2020
Thank you for the great conversation and feedback, we are always striving to improve our service experience. We look forward to seeing you tomorrow.
Sincerely,
Clint Johnson
636-278-9233
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