Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

607 Reviews

100% Would Recommend
Latest Review about 19 hours ago

Reviews


GH
GERRY H.
Bartlett, IL
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Great Service . They go above and beyond.
Cannot find a better place to have your car serviced. They go above and beyond to provide high quality maintenance on your vehicle.

BD
Brandon D.
Illinois
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Brandon said has been going to this business for years. They did a good job.
This review was collected via phone interview by Customer Research Inc.

GC
GEORGE and URSULA C.
Roselle, IL
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Great Service, People and fair pricing
I have been going to Stan's forever and have always had great service and fair pricing. The people are great and care about delivering quality service. My previous car had 204,000 miles when I sold it. My current car Kia Sportage is well on its way with 144,000 miles.

PG
Paul G.
Roselle, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Paul said they are great and he has been going to them for years.
This review was collected via phone interview by Customer Research Inc.

JJ
Josh J.
Carol Stream, IL
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Josh said this business had a quick response and the staff provided quick service for a decent price.
This review was collected via phone interview by Customer Research Inc.

CA
Cindy A.
Illinois
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Cindy said she has worked with the mechanic at this business for many years. They always do a good job. They provided her with a loaner vehicle,
This review was collected via phone interview by Customer Research Inc.

TB
Tracey B.
Illinois
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Theodore. He said Dave was awesome. He diagnosed the vehicle, fixed it and charged a fair price. He appreciated it.
This review was collected via phone interview by Customer Research Inc.

TS
Tony S.
Carol Stream, IL
Chrysler LHS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tony said the business treats their customers like human beings. They tell him what the service will cost and the staff are real good guys. He has been using the business for 25 years. Dave is exceptionally good.
This review was collected via phone interview by Customer Research Inc.

FA
Frank A.
Illinois
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Frank said the business is good and he liked the way the staff handled things.
This review was collected via phone interview by Customer Research Inc.

GB
Gordon B.
Illinois
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Gordon said the staff did a really good job and explained everything thoroughly. There were no surprises, and the work was done within the price quoted.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Itasca, IL
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Steve said the business got the work done pretty quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

JT
Jonathan T.
Illinois
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Jonathan said the employees were nice. They completed the work on time. They provided good service.
This review was collected via phone interview by Customer Research Inc.

SK
SCOTT and JENNIFER K.
Roselle, IL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
Car Fixed
Great service

AV
Alex V.
Roselle, IL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alex said he gave the staff his vehicle at the last minute. They got to it immediately, and it was done the next morning. They did a great job.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Illinois
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tony said the business has good prices, good service, and they do great work.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Illinois
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Steve said the business was awesome. Their prices are so good he doesn't need any discounts.
This review was collected via phone interview by Customer Research Inc.

HA
Heidi A.
Hanover Park, IL
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Heidi said the staff always makes the repairs in a timely manner and communicates with her about what's going to happen. They replaced her catalytic converter and O-2 sensor, which saved her a couple hundred dollars.
This review was collected via phone interview by Customer Research Inc.

GC
GEORGE and URSULA C.
Roselle, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
honest and knowledgeable. They go the extra mile that few do today.
honest and knowledgeable. They go the extra mile that few do today.

VF
Varnell F.
Hanover Park, IL
Chevrolet Monte Carlo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Varnell said the staff had to send him to another facility for something he needed fixed, and it did not work out.
This review was collected via phone interview by Customer Research Inc.

JG
Juan G.
Illinois
Dodge Grand Caravan
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2018 Category: Service
Juan said he brought his vehicle into the business because the lug nuts were stuck to his tire and he needed their help getting them off. Instead of taking them off the right way, the staff did it the lazy way and just welded them off instead, which burned both the screws and the lug nuts off. He was then charged three times more than the agreed upon price, and he had to pay for the burned screws and lug nuts that they ruined. He would never return to the business.
This review was collected via phone interview by Customer Research Inc.
Dave K. from Stan's Service Station responded on 06/09/2018

Vehicle was brought in with flat tire because customer could not get lug nuts off. He had stripped the lug nuts to the point where a socket would not work to take lug nuts off. The only way to remove them is a efficient amount of time was to apply heat and torch damage lug nuts off and replace with new ones. My shop always has the customers best interest as far as saving money where we can . I charged $96 plus the parts to repair vehicle.

Dave@stansservice.com 
6308941770


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