Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

594 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


AV
Alex V.
Roselle, IL
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Alex said he gave the staff his vehicle at the last minute. They got to it immediately, and it was done the next morning. They did a great job.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Illinois
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tony said the business has good prices, good service, and they do great work.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Illinois
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Steve said the business was awesome. Their prices are so good he doesn't need any discounts.
This review was collected via phone interview by Customer Research Inc.

HA
Heidi A.
Hanover Park, IL
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Heidi said the staff always makes the repairs in a timely manner and communicates with her about what's going to happen. They replaced her catalytic converter and O-2 sensor, which saved her a couple hundred dollars.
This review was collected via phone interview by Customer Research Inc.

GC
GEORGE and URSULA C.
Roselle, IL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
honest and knowledgeable. They go the extra mile that few do today.
honest and knowledgeable. They go the extra mile that few do today.

VF
Varnell F.
Hanover Park, IL
Chevrolet Monte Carlo
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Varnell said the staff had to send him to another facility for something he needed fixed, and it did not work out.
This review was collected via phone interview by Customer Research Inc.

JG
Juan G.
Illinois
Dodge Grand Caravan
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2018 Category: Service
Juan said he brought his vehicle into the business because the lug nuts were stuck to his tire and he needed their help getting them off. Instead of taking them off the right way, the staff did it the lazy way and just welded them off instead, which burned both the screws and the lug nuts off. He was then charged three times more than the agreed upon price, and he had to pay for the burned screws and lug nuts that they ruined. He would never return to the business.
This review was collected via phone interview by Customer Research Inc.
Dave K. from Stan's Service Station responded on 06/09/2018

Vehicle was brought in with flat tire because customer could not get lug nuts off. He had stripped the lug nuts to the point where a socket would not work to take lug nuts off. The only way to remove them is a efficient amount of time was to apply heat and torch damage lug nuts off and replace with new ones. My shop always has the customers best interest as far as saving money where we can . I charged $96 plus the parts to repair vehicle.

Dave@stansservice.com 
6308941770


GF
Gabriel F.
Hanover Park, IL
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Gabriel said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Roselle, IL
Dodge Ram Van
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BG
Barbra G.
Carol Stream, IL
Buick Riviera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spoke with John. He said the staff was great. They take care of their customers.
This review was collected via phone interview by Customer Research Inc.

VM
Vincent M.
Illinois
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Roosevelt . He said they treated him overly nicely.
This review was collected via phone interview by Customer Research Inc.

TC
THERESE C.
Roselle, IL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Last Service Date
Great service, fast, professional and courteous! Solved my problem quickly and reasonably.
Thanks!

VY
Victor Y.
Roselle, IL
Oldsmobile Silhouette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Victor said his vehicle is running well, the service was good, and it seems as if the repair was done well.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Roselle, IL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Charles said he had a problem that 2 other facilities couldn't fix but this business was able to solve the problem.
This review was collected via phone interview by Customer Research Inc.

JJ
Josh J.
Carol Stream, IL
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Josh said the mechanic was very dependable and honest.
This review was collected via phone interview by Customer Research Inc.

DE
Dan E.
Illinois
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Dan said the business did very well. His vehicle runs better than ever and he is extremely happy with the service.
This review was collected via phone interview by Customer Research Inc.

AW
Adam W.
Illinois
Cadillac DTS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Adam said the staff provided good work and fair prices.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Roselle, IL
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Karen said the service was speedy, efficient and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

DM
DENISE M.
Carol Stream, IL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service and personable
Have dealt with Stan's for over 25 years. Have always been satisfied with their service. When Stan's not available, ask for Dave. They take great care of you and are the only honest mechanics I've run into, which is why we keep going back there.

TH
Therese H.
Bloomingdale, IL
Ford Edge
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Spoke with James. He said the service was good and reliable, but it was pricey.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 594 in total