Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

564 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


JG
John G.
Seymour, CT
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
John said there have never been any problems. They are knowledgeable. They're one of few mechanics, who know how to work on vehicles. It's hard to find a good mechanic.
This review was collected via phone interview by Customer Research Inc.

JM
Joann M.
Stratford, CT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Joann said she loved her service. She trusted the employees. They were straight up with her. Tom and the employees provided great service.
This review was collected via phone interview by Customer Research Inc.

JN
Jeneene N.
Shelton, CT
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Karen. She said the staff did very good work.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Shelton, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Fred said the business is the best in his area for vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

GM
Gene M.
Shelton, CT
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Gene said everything with his experience was good from the get go. The staff told him at the beginning what the problem was and how much it would cost to fix it, and they did not go over that estimated price. The service was done well, it's nice to a have a vehicle that's working well. Tom told him to come back in so he could check and make sure that everything was working fine.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Shelton, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
John said this was his first time there. They seemed honest.
This review was collected via phone interview by Customer Research Inc.

VM
VAL M.
Oxford, CT
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Solved the "mystery problem" other garage could not.
The front end was bouncing, it felt like a tire issue. Took it to Town Fair THREE times. Each time they charged for something more and never fixed the problem. Got sick of them, took it to Stellers, they saw that the steel belt inside the tire had slipped, put on new tires, runs great.

SD
Shawn D.
Shelton, CT
Hyundai Santa Fe Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Shawn said the business was very honest and straight forward and also reliable.
This review was collected via phone interview by Customer Research Inc.

JS
JESSICA S.
Oxford, CT
Mazda Mazda3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018
Oil change
Great service!! However a little disappointed that There was a of labor charge for an oil
Change and tire fix. I would definitely come back here for a major issue but not For an oil change and tire repair
Kevin R. from Steller's Garage responded on 06/21/2018

Thank You for the kind review! We are sorry you feel you should not have been charged for an oil change. The charge for labor was $20 to remove your wheel and soak the tire in a water tank to determine where the air leak was. We  had to take the tire off of the rim and replace your tire pressure monitoring seal kit. We then had to remount and re balance your wheel. The labor on an oil change is industry standard. I hope this explanation helps.


GC
George C.
Derby, CT
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
George said the guys s were all nice and friendly and the work turned out great. The mechanic listened to his concerns and also answered all of his questions.
This review was collected via phone interview by Customer Research Inc.

GV
Gerald V.
Shelton, CT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Gerald said he has not had any trouble with the service from the business. They have been very good to him, they are polite, nice, and they give him a ride home when he bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Ansonia, CT
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KD
Kit D.
Shelton, CT
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Kit's wife. She said the facility provided great service.
This review was collected via phone interview by Customer Research Inc.

SD
Stacy D.
Trumbull, CT
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Stacy said the staff do great work, they are quick, honest and fair with the prices.
This review was collected via phone interview by Customer Research Inc.

FD
Fernando D.
Shelton, CT
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Fernando said the staff were helpful, quick, and did top notch work.
This review was collected via phone interview by Customer Research Inc.

BA
Bardia A.
Trumbull, CT
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Ioana. She said she was happy with the results.
This review was collected via phone interview by Customer Research Inc.

AS
Art S.
Shelton, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Art said that the staff were great, they had a quick, honest response and were friendly. He couldn't be happier with the service.
This review was collected via phone interview by Customer Research Inc.

TT
Taylor T.
Shelton, CT
Nissan Altima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2018 Category: Service
Taylor said the staff at this business told him he needed transmission work. They were really vague. They didn't say the exact problem nor how long how he has before it goes out. They got things done finally, but were very vague in the explanation.
This review was collected via phone interview by Customer Research Inc.

DT
Dave T.
Bristol, CT
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Dave said the business has professional service. . Everything was done in a timely manner. However, the work they did on his vehicle cost a little more than expected
This review was collected via phone interview by Customer Research Inc.

AR
ANN R.
Shelton, CT
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Excellent
My ac wasn't working on my FJ and a few other minor things so took to Stellars. I had made an appt and they were prompt. I got a call with estimates for everything a short time later. The job was done by by early afternoon and everything is great. I have gone there before and feel they have been courteous and honest with me. Thanks Stellars!

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