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Sterling McCall Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,181 Reviews)
72

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
228
Total ReScores™
4.8
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Sterling McCall Hyundai is located in Houston. TX. Our full service dealership is here to help with all of your vehicle needs. Call us today to schedule your next service appointment. Sterling McCall Hyundai is located in Houston. TX. Our full service dealership is here to help with all of your vehicle needs. Call us today to schedule your next service appointment.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(713) 981-3990

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
10505 Southwest Freeway Houston, TX 77074
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(6,181 Reviews)

NS
gravatar
Nitish S.
Richmond, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2026
0
Category: Service
1 PM appointment, car sat in queue for 2.5 hours
Had a 1:00 PM service appointment, arrived at 1:02 PM. Handed over my 2026 Tucson at 1:17 PM. The inspection didn't start until almost 3:50 PM — my car sat in the queue for two and a half hours.

What is the point of an appointment if the car just sits there? Outside shops finish an oil change in 15 minutes. My entire afternoon is gone.

I was also discussing a lease swap with Adam while I waited. After this experience, I'm seriously reconsidering whether my next car will be a Hyundai at all.

Supervisor on duty: Julian. Zero status updates — I had to go ask myself every time.

Do better.
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