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SubaGuru

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Our team of dedicated Subaru enthusiasts is constantly striving to exceed all of your expectations. Our approach is simple. We treat you the way we would like to be treated. Any service or repair need is looked at with the customer’s best interest in mind. We will discuss your vehicles needs with you in order of importance. We don’t Our team of dedicated Subaru enthusiasts is constantly striving to exceed all of your expectations. Our approach is simple. We treat you the way we would like to be treated. Any service or repair need is looked at with the customer’s best interest in mind. We will discuss your vehicles needs with you in order of importance. We don’t subscribe to the philosophy that everything on a car has to be done at once. If there is a minor issue with the car it will be presented as just that. We’re not a hard sell and will take the time to work with you in determining what is best for you and your Subaru. ...more

Categories
Car Maintenance, Repair Shop, Import Auto Repair
Contact
(541) 382-6067

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
61076 Hwy 97 Bend, OR 97702
SubaGuru's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)

MS
MATT S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2024
verified customerVerified Customer
10
Top notch service and communication
I had my head gaskets replaced. Within 500 miles an oil leak appeared coming from an area that would have been addressed during the head gasket change. They warranty their work so I brought it in. They replaced what seemed to be the leaky seal but the oil leak presisted. It was identified that due to an issue with the head the oil leak was not from the seal. From what they could tell their is a chance that the issue was caused by work on the motor prior to me purchasing the vehicle and taking it to them for servive. That being said due to the issue not being identified during the original head gasket replacement they covered it under warranty. $1500 worth of work at
no charge to me. They have earned a customer for life and I can't thank them enough for doing the right thing.
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