Summers Automotive Service, Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

856 Reviews

100% Would Recommend
Latest Review 1 day ago
FABRICE L. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service with a smile"
A friend recommended Summers, and I wish that I had known about them sooner! Brian and the staff are so friendly and helpful, and their prices are fair and reasonable. I don't know much about cars, so I have to trust mechanics to be honest (and I haven't had good experiences in the past). My cost came in under the estimate, because a less expensive repair was needed - they could have easily charged me the full amount, and I wouldn't have known the difference. My only tiny complaint would be that I had to call to follow-up on whether my car was done on the day specified for completion. It was there for a week, so I would have liked an update (especially since I had a rental car). However, Brian was very apologetic and called the next when it was completed. I think they're a mom & pop shop, extremely busy due to their reputation, and trying to juggle a lot. I would still give them 5 starts, and I will definitely be returning with both our cars and recommending to others.
Vehicle: Pontiac Firebird
Service Date: 05/26/2017
Review Created: 06/03/2017 08:18 PM
SHELLEY P. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Word of mouth"
Great service and very reasonable! Will definitely use them in the future and recommend to friends and family.
Vehicle: Ford Focus
Service Date: 05/31/2017
Review Created: 06/02/2017 09:08 PM
DIANNE C. on 05/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always dependable and honest! "
I have been taking my cars to Brian and Jeff for a couple decades now! I know I can depend on them for great service, great workmanship and honest billing! They have also helped with a few "emergency" visits through the years too!
Vehicle: Jeep Liberty
Service Date: 05/26/2017
Review Created: 05/30/2017 06:39 PM
Flore V. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Flore said they do a wonderful job. They are generous, and honest.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Tena H. on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tena said she has been to the business several times, and they were finally able to figure out the problem.
Vehicle: Audi Q7
Category: Service
Service Date: 05/03/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Austin K. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Austin said the employees are polite, they get the job done, and they provide fair prices.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Dean F. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dean said he has been happy with the experience. They provide good service. They have done everything he's asked and they have an answer for every question he has asked.
Vehicle: Nissan Pickup
Category: Service
Service Date: 05/16/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Kim T. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said this business was great. She liked their work and their employees.
Vehicle: Subaru Legacy
Category: Service
Service Date: 05/05/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
RON W. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest & Reliable Service"
We are always confident that Summers Automotive will diagnose and do the needed work in an excellent manner, at a fair price.
Vehicle: Subaru Outback
Service Date: 05/19/2017
Review Created: 05/21/2017 10:48 PM
Gillian B. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gillian said this business has always been really fast and polite. They are a good place to visit.
Vehicle: Honda Civic
Category: Service
Service Date: 04/28/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
DAVE A. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service and Automotive Care"
Summers has great service, they're always right up front about the situation with my car. They also do a good job of estimating how long the work will require.
Vehicle: Subaru B9 Tribeca
Service Date: 05/09/2017
Review Created: 05/16/2017 09:09 AM
COURTLANDT B. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy Peasy"
Kinda hard to leave a review when your car never breaks. But considering it was purchased on Summers' recommendation, the amount of money they've lost by recommending it dictates a favorable review even when their work is limited to oil changes! Always pleasant, wifi available to work while I wait, can't complain.
Vehicle: Ford Pickup
Service Date: 05/12/2017
Review Created: 05/15/2017 09:45 AM
Paul W. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said he is very satisfied with the business' service.
Vehicle: Scion xA
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
John T. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he has trusted this business for a long time, and since they are always very honest he has recommended them to others.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/10/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
TIM H. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Fantastic customer service,"
Summers automotive continues to surpassed my expectations with customer service and mechanical Percision and excellence.
The staff is friendly and informative and aware of the customers needs.
Summers automotive has a customer for life thanks guys!
Vehicle: Chevrolet Corvette
Service Date: 04/27/2017
Review Created: 04/28/2017 11:15 PM
Robert H. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he was very happy and satisfied with the service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/24/2017
Review Created: 04/27/2017
This review was collected via phone interview by Customer Research Inc.
Andy H. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andy said this business was quick, helpful, thorough, and professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/07/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Kat S. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathrine said this business was super nice. She was late, but they were still accommodating.
Vehicle: BMW X3
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
ROB K. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto repair shop ever!"
Summers Automotive is honest, fair, and provides excellent repair. What more can you ask?
Vehicle: Subaru Outback
Service Date: 04/14/2017
Review Created: 04/20/2017 07:10 PM
Ivan B. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ivan said the nice service provided by this business was very good.
Vehicle: Ford Econoline
Category: Service
Service Date: 03/27/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 81 - 100 of 856 in total