Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Online on the web site is one price. After we called to confirm do they have that car on the lot. We where told higher price then posted online. After the test drive and signing the paperwork for the price we where told on the phone. Sales person came and said that he made mistake price just went up $1000.
After we asked for Manager . Manager did not want to come out to talk to us. Sales person just said in fron of us to other sales person "that car is still for sale". Unprofessional
Jus because that was last model of that car on the lot.