ReScore Reviews™ (31)

ReScore
Overall Rating 4.4193548/5Overall Rating 4.4193548/5Overall Rating 4.4193548/5Overall Rating 4.4193548/5rating 4.4193548
Original
Overall Rating 2.32258/5Overall Rating 2.32258/5rating 2.32258rating 2.32258rating 2.32258
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago
John T. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"just the people"
very good if there were 6 star I would give you 6 star
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:15 PM
Larry G. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Santa Fe service"
Service dept. pinpointed the problem with my air conditioning as a leaky hose. Repair was made in a 3-hour time frame as promised.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:29 PM
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent workmanship and customer service."
Joe Uhelsky, the Service Advisor, was very helpful and I received the regular service without any problems. Great work!
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/15/2017 09:52 PM
Judith M. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"dealership"
The people
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/15/2017 05:24 PM
Alan D D., service manager at Suresky Hyundai responded on 10/17/2017

Thanks for taking the time to fill out a Hyundai survey regarding your last visit. I'm sorry Mary and our department did not perform up to the "5" level for you that day. We look forward to seeing you soon in our department and we will do our best to earn a "5" !
Regards,
Alan "Doug" Dulgarian

Alice C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and reliable service."
Very pleased with the excellent and reliable service that I received.Thank you!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/14/2017 06:22 AM
Joseph M. on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Neat and Clean"
As Expected
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:22 AM
Alan D D., service manager at Suresky Hyundai responded on 10/17/2017

Mr. Maglio,
    Thanks for taking the time to fill out a Hyundai survey regarding your last visit. I'm sorry Cory and our department did not perform up to the "5" level for you that day. We look forward to seeing you soon in our department and we will do our best to earn a "5" !
Regards,
Alan "Doug" Dulgarian

Thomas S. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly great hospitality "
Sign outside says' express oil changes! 75 minute oil and tire rotation seems too long. Can get same job completed down the road in 30 minutes including a complete car wash.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/13/2017 05:58 PM
Alan D D., service manager at Suresky Hyundai responded on 10/17/2017

Mr. Spanos,
     Thanks for taking the time to fill out a Hyundai survey regarding your last visit. I'm sorry Joseph and our department did not perform up to the "5" level for you that day. We do have oil change packages that will bring down the cost of services. We would be happy to discuss the options on your next visit. We look forward to seeing you soon in our department and we will do our best to earn a "5" !
Regards,
Alan "Doug" Dulgarian

Brian S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"every employee is friendly and helpful"
always have a pleasant experience at suresky
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/12/2017 05:44 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Barbara H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everyone helpful and friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/12/2017 04:21 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

John T. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
My service rep Cory Thomas is the best. It's the service that keeps me buying Hyundai's
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/12/2017 04:17 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Hi John,
   Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Melvin C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"employees"
Great place to purchase a vehicle & service it.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 11:29 AM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Mr. Cohen,
  Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

JAMES H. on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
Satisfied
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 06:21 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

George L. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Good service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 12:37 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score. We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Henry W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MARY VALBEZ"
Great place... Great people...Great service... And my service rep Mary Valbez !!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/11/2017 10:31 AM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Mr. Westberry,
  Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . Glad to hear your happy with Mary.  We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

RICHARD S. on 10/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff"
As already mentioned.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/11/2017 07:52 AM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Mr Sottolano,
   I'm sorry the 2 recalls that you had performed on your last service took so long that they cost us a failing suvery score. The engine recall process alone can take over an hour on its own. On your next visit we will do our best to earn a "5" score. 
Regards,
Alan "Doug" Dulgarian

Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond customer service"
Suresky goes above and beyond with their customer service, making sure every detail is taken care of every time I'm there for service! Great to do business with!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/11/2017 03:33 AM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Ms. Brown,
  Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Alex K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ak"
Did great job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 04:24 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

    Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Russell S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and courteous as always!"
Great Service ! Great Place!!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:50 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Mr. Spitzer,
   Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Suresky employees are very attentive, listen to your needs and gets things done.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 12:33 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

Sindee K. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"willing to work with their customers"
if needed they will go out of their way to assust u
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 01:33 PM
Alan D D., service manager at Suresky Hyundai responded on 10/13/2017

  Thank you for taking the time to fill out a Hyundai survey. Sincere thanks for the 5 STAR score and the kind words . We appreciate your business and look forward to seeing you on your next service visit.
Regards,
Alan "Doug" Dulgarian

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