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Tallman's Tire and Auto Repair - Rome

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,435 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
11
Total ReScores
4.8
ReScore Average
88
Net Promoter Score ®

Business Details

Contact
(315) 339-8473

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
310 E Chestnut St Rome, NY 13440

Affiliations

AAA - Approved Auto Repair
ASE
BBB
Tallman's Tire and Auto Repair - Rome's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,435 Reviews)

DD
DONALD D.
Lee Center, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
My experience with tallmans went very well.
They did what they had to do in a timely manner. Thank you
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:30 PM
We appreciate you taking the time to share your experience with us. It's always our goal to get the job done efficiently so our customers can get back on the road without missing a beat. If there’s anything else we can do for you in the future, just let us know!

DM
DAN M.
Maryland, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
4 new tires
Always a great experience! I had 4 new tires installed on my pickup. The people there are always courteous and professional. Highly recommend to others.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:29 PM
We appreciate you taking the time to share your experience! It's wonderful to hear that your tire installation went smoothly and that our team made a lasting impression with their courteous and professional service. Your recommendation means a lot to us, and we're always here to keep you rolling—hopefully not on flat tires! Come back anytime for more great experiences.

PM
PAT M.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Courteous people and great service!
Had a minor issue with my vehicle, made a call and spoke to Dennis. Dennis was very accommodating and they got my vehicle in quickly and took care of my vehicle. I would highly recommend Tallman’s and will be going back for new tires in the fall.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:29 PM
We're glad to hear that Dennis came to the rescue with your vehicle issue. It sounds like he’s not just a tire expert but also a master of customer service! We appreciate your recommendation—they say good things come to those who wait, but we prefer to believe they come to those who call us first. We look forward to seeing you again in the fall for those new tires—just think of it as the start of a beautiful friendship between your wheels and the road!

MP
MARY P.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
overall service
My first time at this place. The service was good. Guys behind the counter were very pleasant and knowledgeable, and actually did a little research for me. So the next time I’m in Rome, NYI’m going to have another service done.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:29 PM
We're delighted to hear that your first visit was a good experience! It sounds like our team really hit the mark with their service—and who knew some tire techs could moonlight as research assistants? We look forward to helping you out with your next service whenever you're back in Rome. Safe travels until then!

DG
DAWN G.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Slow leak
I went in Saturday morning around 11:30. Even though they were due to close soon they cheerfully took the time to check my tire, fixed the tire and I was safely on my way.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:28 PM
We appreciate you stopping by on a Saturday and giving us the chance to help out. It’s great to hear that our team was able to get you back on the road, even as closing time loomed like a countdown to New Year’s! Here’s hoping your tires stay inflated and you stay safe wherever your travels take you next.

JM
JAMES M.
Blossvale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Mr Munn
The best service I have had in some time. In & out like a hamburger. Good service and even better price. Thank you
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/18/2025 01:28 PM
Thank you for the 5 stars and great review, James!
We appreciate the feedback and we greatly appreciate your business.
If you ever need anything, give us a call or stop by at any time!

PH
PETER H.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Very good service
Thanks for the great service
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/12/2025 08:43 AM
We're glad to hear you had a great experience with us. Our team aims to provide top-notch service and keep your vehicle running smoothly. If we were a car, we’d definitely be a well-oiled machine! Looking forward to keeping you on the road.

JF
JEAN F.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Fast appt, great service
I called having discovered my car inspection was WAY overdue. The gentleman I spoke with was very understanding and got me in and out quickly and smoothly. Everyone was extremely pleasant and cooperative. I will be back.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/12/2025 08:43 AM
We're glad to hear that we were able to make your car inspection process as smooth as a freshly waxed hood! It's great that our team could help you even with the last-minute timing. We always aim to provide quick and pleasant service, so your feedback is music to our ears. Looking forward to your next visit—hopefully with a bit more notice next time!

AG
AMANDA G.
Westernville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Disaster avoided
My trucks low tire worning light can on at 3 am on my way to work. When I got to work I discovered there was a nail in the tire. Stopped at Tallmans just hopping not to have to by a new tire. Thay were very busy but made time to get my truck in and fixed very quickly. Making my truck ready for the start of my vacation.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/12/2025 08:43 AM
We're glad we could help get your truck back in shape, especially right before your vacation! Nothing like a nail in the tire to get the adrenaline pumping at 3 am, huh? Our team certainly knows how to keep things rolling, even when we're busy. Wishing you smooth travels and maybe a few less unexpected surprises on the road!

JM
JOAN M.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Estimated time of repair
The estimated time to do the job was spot on. Since i couldn't just leave my car it was nice that I didn't have to wait any longer than estimated.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/10/2025 11:57 AM
We're glad to hear that the estimated time worked out perfectly for you! It's always a plus when you don’t have to put your life on hold while waiting for your car – we like to keep our visits running smoother than a well-oiled machine. We appreciate you choosing us for your auto needs, and we're here whenever you need us again!

GW
GREG W.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service
The staff are friendly and knowledgeable, great service with reasonable prices. Thank youv
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/10/2025 11:57 AM
We appreciate your feedback! It's wonderful to hear that our friendly and knowledgeable team made a positive impression on you. We aim to provide great service while keeping our prices reasonable—kind of like a tire that rolls smoothly without breaking the bank. If you have any other automotive questions or need help in the future, feel free to reach out. Happy driving!

DM
DIANE M.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Tire pressure problem
Very accommodating
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/10/2025 11:56 AM
We're glad to hear you found us accommodating! We aim to make your experience as smooth as a freshly paved road. If there's ever anything else we can do to help keep your ride in tip-top shape, just let us know!

DA
DAWN A.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Service.
I feel confident having my car serviced at Tallman’s chestnut street location.
Never pressure you to have additional services done.
Recommendations are sometimes suggested but the choices are yours.
Clean comfortable waiting room and friendly service.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/10/2025 11:56 AM
It's fantastic to hear that you feel confident bringing your car to Tallman’s Chestnut Street location! We'll take that as a sign that we're on the right track. No one likes the feeling of being pressured, especially when it comes to car repairs. We're all about empowering you to make the best choices for your vehicle, so it’s great to know you appreciate our approach. And a clean, comfortable waiting room is a must; we like to think of it as the spa experience for your car while you sip on your favorite beverage. Thanks for taking the time to share your experience!

JP
JERILYN P.
Rome, NY
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/09/2025
verified customerVerified Customer
2
Charged more than quoted
I called a week prior to my appointment asked what a full synthetic oil change would cost. I gave him (Dennis the Menace) my name and he looked me up in their system. Prior, we had gone there for years! I told him the year, make and model and he quoted me $80 plus tax, even though it was more than I generally pay, I SCHED an appt. After the oil change I had $100 out to pay for my service and he said it will be $118 plus change. I told him I was quoted $80 plus tax and he said “oh yeah, I didn’t realize your vehicle took the special oil when I quoted you” when I inquired more about the “special oil” it’s exactly what the manufacturer suggests O-16 . So why did he not quote me the right price before I scheduled my appointment and brought it in and had serviced ?? I said that’s quite a difference in price and what if I didn’t happen to have the extra $30-40 on me…his response was a shrugged shoulders and crickets!! Not great business and extremely unlikely to return. Like I said I went to Tallmans for years prior to this and I realized after this encounter why I’ve stopped going. It’s unfortunate because they have a great up to date facility. He should have honored his quote!!
Dennis P. from Tallman's Tire and Auto Repair - Rome responded on 07/09/2025 08:15 AM

We appreciate you taking the time to share your experience, and we can understand why you might be feeling a bit miffed. It sounds like there was a face-off between communication and some slippery oil pricing! We're sorry to hear that the quoted price didn’t match what you ultimately had to pay. Our goal is to provide clear and accurate information, and it seems like we missed the mark this time. We value your long-standing relationship with us and want to assure you that your feedback is essential for improving our services. It’s unfortunate that this experience left you feeling disappointed. Please know that we’re working to ensure smoother sailings (or oil changes) in the future. If you decide to give us another shot, we’d love to make things right.


SM
STEPHEN M.
Rome, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
9
Great Customer Service
I brought our Jeep Grand Cherokee in for a State Inspection and asked to have my Air Filter changed. I was impressed with the cleanliness of the facility and the professionalism of Store Manager Dennis Perez. I have another vehicle that needs some A/C work and based on consultation with Dennis will definitely bring it to Tallman for the work.
Bruce S. from Tallman's Tire and Auto Repair - Rome responded on 07/10/2025 11:55 AM
We appreciate your positive feedback regarding your recent visit to Tallman's Tire and Auto Repair. It is gratifying to learn that you were impressed with both the cleanliness of our facility and the professionalism displayed by our staff. Your trust is important to us, and we are glad to know you found our consultation helpful for your A/C work. We look forward to the opportunity to serve you again in the future. Your support is invaluable to our continued commitment to excellence.
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Thank you for your kind words about Bruce and our lounge area. We're glad you had a positive experience with our quick service at Tallman's Tire and Auto Repair.
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Thank you for your positive feedback. We are glad to hear you were satisfied with our timely service and pricing.
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Thank you for your wonderful feedback! We're grateful for your support and commitment to referring others to Tallman's Tire and Auto Repair.
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We appreciate your detailed feedback! We're thrilled you enjoyed your visit and received excellent service from our team. Thank you for choosing Tallman's Tire and Auto Repair.
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Thank you for your kind words and for recommending us to friends. We appreciate your trust and will continue to provide excellent service.
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We appreciate your feedback and are glad to hear that we could resolve the issue. Thank you for trusting us with your automotive needs.
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Thank you for your kind words. We strive to provide speedy, quality service to all our customers at Tallman's Tire and Auto Repair.
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We truly appreciate your kind words about our team's dedication to customer service. We're proud to have Pete as part of our Tallman's family.
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Thank you for your kind words! We're glad to hear you had a positive experience with our team and appreciate your trust in us.
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We appreciate your kind words about Bruce and Pete's friendly service. Thank you for choosing Tallman's Tire and Auto Repair - Rome for your car inspection.
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Thank you for your kind words about our team! We appreciate your support and look forward to serving you again.
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Thank you for your kind words about our quick and great service. We appreciate your support and look forward to serving you again!
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Thank you for your kind words and trust in our service. We're glad we could assist you and appreciate your recommendation.
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Thank you for your kind words! We appreciate your recommendation and are glad to hear our team provided excellent service.
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Thank you for the outstanding review! We're glad to hear our team provided pleasant and efficient service. We strive to identify and resolve issues promptly for our customers. Your recommendation means a lot to us.
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Thank you for your positive feedback! We are pleased to hear that you experienced fast and friendly service during your alignment visit. At Tallman's Tire and Auto Repair, we strive to provide timely solutions for your automotive needs.
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We appreciate your loyalty and trust in Tallman's Tire and Auto Repair over the past decade. Our commitment to honesty and fair pricing is at the core of our service. Thank you for recognizing our efforts to serve you with integrity.
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We greatly appreciate your 5-star review! Thank you for sharing your experience with us, and we're thrilled to hear that your Tundra is running smoothly. Pete and Bruce will be delighted by your kind words!
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We're thrilled to hear about your positive experience! Thank you for recognizing our team's dedication to providing exceptional service. Your support means the world to us!
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We're thrilled to hear about your positive experience with Tallman's Tire and Auto Repair - Rome. Thank you for choosing us for your vehicle needs!
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We're thrilled to hear that you had a positive experience with us! Providing excellent customer service is our top priority. Thank you for your kind words!
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We're thrilled to hear about your positive experience at Tallman's Tire and Auto Repair - Rome! Thank you for your 5-star review. We're pleased to have provided you with warm and inviting service.
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We're thrilled to hear that we could provide you with a seamless and efficient service. Thank you for your recommendation and for choosing Tallman's Tire and Auto Repair - Rome for your company vehicle needs!
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We're thrilled to hear that you had an exceptional experience with us! Thank you for your support and for choosing Tallman's Tire and Auto Repair - Rome.
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Get Up to $100 Back by Mail on a Bridgestone Visa Prepaid Card! Receive $70 with a Purchase of 4 Eligible Tires! Receive an Additional Reward of up to $30 by Using Your New or Existing CFNA Credit Card Account! https://tallmanstire.com/buy-tires

We are thrilled to hear about your positive experience with us! We are so glad that Mark and Bruce were able to help you get your car fixed. Thank you for your trust and support. We appreciate your 5-star review!
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We're thrilled to hear about your experience, Lawrence! Providing quality service, even during busy times, is our commitment. We appreciate your support!
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We're thrilled we could help you out in your time of need! Thank you for sharing your experience with us. We're committed to providing efficient, top-notch service to all our customers.
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Thank you for the 5-star review! We're thrilled to hear about your wonderful experience at our shop. We're always here to provide top-notch service for your automotive needs.
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We're thrilled to hear that you had an excellent experience with our customer service. Thank you for recommending us! We appreciate your support.
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We appreciate your 5-star review! At Tallman's Tire and Auto Repair - Rome, we take pride in providing honest and professional service. Thank you for recognizing our dedication to customer satisfaction.
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We're thrilled to be your go-to for vehicle needs! Thanks for the outstanding review. We're here for you anytime with great staff and clear explanations.
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We're glad to hear you had a positive experience with us! Providing fast and friendly service is always our goal. Thank you for your 5-star review!
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us!
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Thank you for the amazing review! We're thrilled to hear that we were able to provide you with quick service and a clean waiting area. Your kind words mean the world to us!
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Thanks for the great review! Bruce and Pete are amazing! We appreciate your support!
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Thanks for your support, Brian! We're proud to have you as a customer and appreciate your kind words about our team.
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Thanks for the kind words, Chris! We're so glad you had a great experience with us!
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Thanks for the great review, Drew! ? We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome! #Rome #AutoRepair #TallmansTire
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Thanks for the great review, Eric! ? We're so glad you had a great experience at Tallman's Tire and Auto Repair in Rome. #Rome #TallmansTireAndAutoRepair #HappyCustomer
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Thanks for the great review, Mike! We're glad you had a great experience with us at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Dominick! We're so glad you had a great experience with Bruce. We appreciate your trust in us to take care of your car. #TallmansTireAndAutoRepair #Rome ???
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Thanks for the great review, Shalisa! We're so glad you had a great experience with us at Tallman's Tire and Auto Repair - Rome. ?? #Rome #CustomerSatisfaction
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Thanks for the great review, Stephanie! We're so glad you had a positive experience with us. ? #TallmansTireandAutoRepair #Rome
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Thanks for the great review, Lesley! We appreciate your kind words about our manager. We're glad you found the services you needed at a price point that worked for you.
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It's a busy time of year and lots to do. Don't get caught with an preventable breakdown. Give us a call for general maintenance appointment today!

Thanks for the kind words, Brent! We're glad we could help.
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Thanks for the great review, Greg! We're glad you had a great experience at Tallman's Tire and Auto Repair - Rome.
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Thanks for the great review, Connie and Niels! We're glad we were able to get you back on the road quickly.
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Thanks for the kind words, Erin! We're so glad we could restore your faith in us. We strive to provide the best service and we're glad you noticed!
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Thanks for the kind words, Katharine! We're glad we could make it easy for you to keep your Jeep running smoothly.
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Thanks for the great review, Gary! We're glad you had a great experience at our new Rome location. Pete is the best! We appreciate your recommendation and look forward to seeing you again soon. #TallmansTireAndAutoRepair #Rome
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Thanks for the kind words, Cheryl! We're so glad you've had a great experience with Pete and our staff. We strive to provide quality service and care for all our customers.
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Thanks for the kind words, Katharine! We're glad to be your go-to for automotive needs.
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Thank you for your kind words, Gary! We're glad you've been coming to us for years and that you had a great experience.
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Thanks for the 5-star review, Tammy! We're glad to hear that your experience at Tallman's Tire and Auto Repair - Rome was seamless and timely. We look forward to seeing you again soon!
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Thanks for the great review, Chelsea! We're so glad we could help you out and get you back on the road quickly.
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Thanks for the great review, Andrew! We're glad you're happy with your new tires and warranty from Tallman's Tire and Auto Repair - Rome! #Rome #TallmansTire #AutoRepair
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Thanks for the 5-star review, Bonnie! We're glad you appreciate our staff's transparency and commitment to customer service. ? #TallmansTire #AutoRepair #Rome
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