ReScore Reviews™ (39)

ReScore
Overall Rating 3.6410254/5Overall Rating 3.6410254/5Overall Rating 3.6410254/5rating 3.6410254rating 3.6410254
Original
Overall Rating 2.2307728/5Overall Rating 2.2307728/5rating 2.2307728rating 2.2307728rating 2.2307728
95% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Work"
Great Job as always
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:39 PM
Hayley R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speedy service"
Convenient location and fast, friendly service!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:46 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/19/2017

Thank you Hayley

Joe Bajalia
Service Manager
Tameron Hyundai
Billy M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mcdowell"
excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:02 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/19/2017

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
PAMELA B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out"
I stopped by around 5:15 and asked if they had time for an oil change. The answer was yes, and I was on the road 30 minutes later. Staff is very friendly. Thank you.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:58 AM
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service review"
Courteous service personnel. Timely service.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:19 PM
Joe B., Service Manager at Tameron Hyundai responded on 10/17/2017

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Mark C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great"
I was helped by Matt who was attentive and knowledgeable about the service issue with my car. The service on my car was very well done.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:57 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/17/2017

Always a pleasure to see you Mark. Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Professionalism & timely. Excellent service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/16/2017 08:33 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/17/2017

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Debra P. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I can highly recommend the excellent service department at Tameron Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:25 PM
Joe B., Service Manager at Tameron Hyundai responded on 10/17/2017

Best compliment we could get Debra. Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Andrea Y. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service is always good.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/15/2017 10:23 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/17/2017

Thank's Andrea

Joe Bajalia
Service Manager
Tameron Hyundai
Larry D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
like the service we recceived
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 07:47 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/14/2017

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
William D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata steering problem"
People are genuinely friendly and courteous and get things done
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/14/2017 07:13 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/14/2017

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Don P. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Location "
Probably
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:50 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/14/2017

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Gene N. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appointment"
Service is great, but I have some doubts as to whether or not to purchase another one. Nothing to do with the dealership or personnel but certain engineering/design features that are no suitable to us but obviously are to others. I've already discussed them with Hyundai and do not wan to discuss them further here. These are OUR issues and do not want to adversely affect anyone else in their decision.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:16 PM
Joe B., Service Manager at Tameron Hyundai responded on 10/13/2017

It is always a pleasure to serve you Mr. Newman.

Joe Bajalia
Service Manager
Tameron Hyundai
Valerie G. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department always goes beyond my expectations - no disappointments"
Always considerate of my time
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 11:49 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/13/2017

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Hellen J. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great customer service my 1st visit was quick and easy. The break area was clean and I enjoyed the snack bar.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:14 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/13/2017

Great ! Thank you for giving us the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Christian B. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Perks"
Remind us how much you appreciate us for joining the Hyundai family. It was my fifth visit after purchasing a brand new Tuscon. The first 3 visits were amazing and I felt like I was among family. Maintain your fantastic customer service and stay as excited as we are for owning our new vehicle. Keep the red carpet out and celebrate "homecoming"!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:51 AM
Patricia C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction Guaranteed "
Everyone is super helpful and efficient.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:22 PM
Earl B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service'"
friendly staff makes customers feel comfortable. No questions about services we ask for.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/12/2017 01:14 PM
Joe B., Service Manager at Tameron Hyundai responded on 10/12/2017

Thanks for the wonderful survey Earl.

Joe Bajalia
Service Manager
Tameron Hyundai
Brad L. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Service Reps understand the issues presented look for solutions versus excuses
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:12 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/12/2017

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The PEOPLE"
Kindness is key. Everybody is so nice and helpful and professional.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:09 AM
Joe B., Service Manager at Tameron Hyundai responded on 10/12/2017

Such kind words in the survey. I will share with our staff.

Joe Bajalia
Service Manager
Tameron Hyundai
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