Team Hyundai Maryland


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

693 Reviews

97% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
Quick and efficient
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:24 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the 5 star review and compliments for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Joyce F. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joyce F"
AWESOME!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 02:43 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"People"
Good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:32 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the positive review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Lisa P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable Staff"
They review what service they recommend and why.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:26 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the great review about Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust this dealership"
I had gotten a quote from Mr. Tire on some work that they claimed I needed done urgently.... Needless to say my inner voice spoke and said take to Team Hyundai to confirm. They checked me over and come to find out NOTHING Mr. Tire told me was accurate! They were awesome!! Very nice group of people. I'd come time and time again to them for service.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:14 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the great review about Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Linda B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lb"
Great customer service
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:44 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Mary C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beyond Expectations service"
The staff goes above and beyond to meet your needs and complete the repairs as quickly as possible.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 04:27 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for the great review about Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Michael D. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Did not everything I asked to be done "
Serivice was not completed
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:39 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/20/2017

Thank you for taking the time to answer our survey and for your feedback. The tire rotation interval for the 17 Sonata is at 7500 miles but we would be happy to rotate your tires for you earlier if you prefer. We apologize it was not done when you were here at your 3700 service. If you would like to come by the dealership during service hours we can get that done for you. Thank you and have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Mari M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work was completed in a timely manner"
Waiting room was clean with plenty of seating, and tv provided. Coffee and donuts are provided to the customer, at no cost. Good experience.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 10:18 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/16/2017

Thank you for the great review about your experience at Team Hyundai. We greatly appreciate the opportunity to service your vehicle and we look forward to seeing you at your next service. Have a great week!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Kristen C. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff!"
I checked in for my service with Andrea and was impressed once again with how friendly and efficient she is. She's a true asset!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 04:21 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the great review about Andrea and Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
John B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service - again and again!"
From the initial call to picking up the car after service, this team is always friendly, competent, thorough, and efficient. Just a great service team!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:31 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We appreciate the compliments about our staff as they do a great job for us and it is nice they get the recognition of their efforts. We look forward to seeing you at your next visit and have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Roxann D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Representative"
I was impressed with the knowledge of the Service Representative. I felt comfortable with her unlike with many other dealerships. She gave options and was not pushy.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 04:23 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the great review about your experience at Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Joyce J. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm in and I'm out nothing complicated. I appreciate the recommendation of tire brands and the fact that you are having a sale."
Everyone that I had contact with during my appointment was knowledgeable and courteous.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/10/2017 08:56 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the great review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Tyshelle C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
great customer service, quick service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 06:56 AM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Carlos F. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
I trust this place more than any other repair shop.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/07/2017 05:29 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/07/2017 04:51 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We would like to take a look at your mirror to see if we can buff it out for you. Please give us a call to schedule a time for you to come by or we can look at it at your next service. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and the service "
Yes
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/06/2017 08:04 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Douglas P. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Very pleased with the value of the work completed....equally impressed with the customer service.
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/06/2017 06:06 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for the great review about Team Hyundai. We greatly appreciate being your Hyundai Service Center and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Christopher B. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, fast service "
Ms. Teri and Ms. Andrea always take care of us! They know who I am every time I come in!!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 12:09 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the positive review about your experience at Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Elizabeth M. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Team Hyundai "
Excellent customer service. Knowledgeable staff and take time to educate me about the issue!
Vehicle: 2017 Hyundai Sonata Plu
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:39 PM
Tom A., Service Manager at Team Hyundai Maryland responded on 10/13/2017

Thank you for taking the time to answer our survey and for the 5 star review for Team Hyundai. We appreciate the opportunity to service your vehicle and we look forward to seeing you at your next visit. Have a great weekend!

Tom Auman
Service Manager
Team Hyundai
301-737-3859
TOMMYA@TOYOTAMD.COM
Displaying Review 1 - 20 of 693 in total