Reviews
JH
JOHN H.
La Plata, MD
Hyundai Tucson
Verified Customer
Great Job! Thanks!
Once again George and his Great crew did an outstanding job. Accurate diagnosis, ordering parts, and quick repair. And I might add at the very reasonable price first quoted! Great job! I would recommend Scooters Place to anyone, and have for years and years.
Recommended
TF
TOMI F.
Marbury, MD
Dodge Pickup
Verified Customer
Honest family operated auto repair shop
I have trusted Scooters with all my vehicles for many years. They've stood behind their work everytime, regardless if it is my SUV,, truck, motorcycle or horse trailer.
Recommended
GR
GLENN R.
Indian Head, MD
Subaru Impreza Sedan
Verified Customer
Always great service
We have used scooters for several years and have always been satisfied with their service
Recommended
VA
Vivian A.
Indian Head, MD
Ford F-150
Verified Customer
Vivian said the employees were knowledgeable. They completed her service on time. They did not call her with any changes to her quoted price.
Recommended
This review was collected via phone interview by Customer Research Inc.
NL
Nasheba L.
Waldorf, MD
Isuzu Rodeo
Verified Customer
Nasheba said the staff members are nice. They call before the start of service to let her know what's wrong with her vehicle and the price. She said that her vehicle is ready at a reasonable amount of time and if not ready, they keep her updated with the reason.
Recommended
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 06/11/2019
We appreciate our customers and know that they can take their car anywhere else but they choose us. We try to be as pleasnat and accomadating as possible. Looking forward to seeing you for a little regular maint. on your Isuzu.
George Grieninger
JS
JAMES S.
Indian Head, MD
Cadillac Escalade
Verified Customer
Willing to work with you
There able to work on alot of cars and will give you feedback on what was wrong as well as how things work. Work was completed quick. Highly recommend
Recommended
George or B. from Scooters Place responded on 06/11/2019
Thank you Mr. Snyder. We like to think when a customer knows how a particular system works that they dont feel frustrated when they have to get it fixed. Like they are just throwing money into a hole and dont know why. See you again soon for just a little regular maintenance we hope.
George Grieninger
HN
Helga N.
Bryans Road, MD
Dodge Grand Caravan
Verified Customer
Spoke with Jim. He said the business has good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 06/11/2019
Thank You Ms. Helga. Thank you Gums.
George Grieninger
JL
JOE L.
Accokeek, MD
Subaru Outback
Verified Customer
Thoughtful work and useful notes
Scooter's did the 60,000 mile maintenance work on my Subaru Outback. Appreciated the detailed, useful notes of the work done, giving me a heads up on the condition of inspected parts. Also wish to acknowledge the thoughtful mechanic who could have replaced the engine air filter just because it's on the maintenance schedule but did not because he saw that the filter was clean. Excellent examples of Scooter's attitude toward customer service and car maintenance.
Recommended
George or B. from Scooters Place responded on 06/11/2019
Honesty is very important. If we were to breach your trust then chances are you would never come back. We value our customers. Thank you for the great review.
George Grieninger
JK
JAMES K.
Indian Head, MD
Nissan Xterra
Verified Customer
Very good service
My last visit was a short one but I was fixed up with what was requested very well.
Recommended
George or B. from Scooters Place responded on 06/11/2019
Thank you sir.
George Grieninger
WC
WILLIAM (STUFFY) C.
Indian Head, MD
Mercedes-Benz C300
Verified Customer
Great place!!!
George and the crew are friendly and go above and beyond !!!
Recommended
DL
Deborah L.
Clinton, MD
Nissan Altima
Verified Customer
Deborah said she has found that their service is excellent. They make her feel comfortable and communicate exactly what her vehicle needs. She's informed of what's needed right away. All of the teachers in her area go there. She'll keep going there until the end of the school year.
Recommended
This review was collected via phone interview by Customer Research Inc.
NF
Nate F.
Maryland
Verified Customer
Nate said he was pleased with the timely service and the detailed invoice of the entire process he received.
Recommended
This review was collected via phone interview by Customer Research Inc.
CP
Charles P.
La Plata, MD
Toyota Sequoia
Verified Customer
Charles said the service was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
BT
BETH T.
Welcome, MD
Subaru Forester
Verified Customer
Great experience
I have not been able to find a reputable and trustworthy car place since I moved to the area 6 years ago, until I came to Scooters. The staff are friendly and knowledgeable. They also do not rip you off. I will not be bringing my car anywhere else except to Scooters from now on. You should too!
Recommended
George or B. from Scooters Place responded on 06/12/2019
Thank you Beth for the kind words. Our technicians attend training seminars and workshops to stay on top of the technology. And as we have always said before , HONESTY will keep a customer comfortable and coming back. Thank you for your loyalty.
George Grieninger
TC
THOMAS C.
Indian Head, MD
Chevrolet Pickup
Verified Customer
Location
Excellent service in a timely manner as always.
Recommended
MN
Mike N.
Waldorf, MD
Ford Mustang
Verified Customer
Mike said he is always pleased with the business and their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LQ
Larry Q.
Maryland
Toyota Pickup
Verified Customer
Larry said the price was right , they were honest and they took their time diagnosing the problem.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
SHERRY S.
Chevrolet TrailBlazer
Verified Customer
The service is always great and the employees always are willing to explain all repairs.
Chris explained everything that was wrong in terms that I could understand. I got great service from the time I made the call to explain that I was having my car towed until the time that I picked up my call.
Recommended
LF
Loretta F.
La Plata, MD
ALWAYS Satisfied
As always I received great service in a timely manner for a reasonable cost. Friendly kind honest workers/people.
Recommended
RD
RANDY D.
La Plata, MD
Chevrolet Cruze
Verified Customer
Quality service great price
I would definitely return for other services
Recommended