Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

863 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.4999992/5Overall Rating 4.4999992/5Overall Rating 4.4999992/5Overall Rating 4.4999992/5rating 4.4999992
Original
Overall Rating 2.04167/5Overall Rating 2.04167/5rating 2.04167rating 2.04167rating 2.04167
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


TM
Tobias M.
Ragland, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Great!!! Very fast
In an out great service
WENDY C. from Team One Hyundai of Gadsden responded on 09/21/2019

Thank you ofr the great survey!!


GJ
Gregory J.
Piedmont, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Oil change
Very friendly and professional
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/17/2019

Thank you so much for the great survey. We appreciate your business!

Terry McClain

Service Manager

Verified Customer
Attalla, AL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Great Service!
LOVE THE PEOPLE AND HOW SHORT TIME WAS WHEN HAVING OIL CHANGED!
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/17/2019

Thank You so much for the great survey! We appreciate your business.

Terry McClain

Service Manager

CM
Cannie M.
Gadsden, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Great Customer Service
Everyone there is nice and are great to work with, especially Jeff Draper.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/17/2019

Thank you so much for the grat response! Your business is appreciated.

Terry McClain
Service Manager

Verified Customer
Southside, AL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Fast, friendly service!
Fast, friendly service!
WENDY C. from Team One Hyundai of Gadsden responded on 09/16/2019

THANK YOU FOR THE GREAT SURVEY!!


SM
Shannon M.
Attalla, AL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Awesome service
Wendy is so very nice to deal with, as there was a mixup on my appt. day and I was a day early. I was more than happy to come back the next day, but she insisted that it wouldn’t be a problem to go ahead and get me in for service. Wait time was minimal.Thank you!
WENDY C. from Team One Hyundai of Gadsden responded on 09/16/2019

THANK YOU FOR THE GREAT SURVEY!!


AP
Amy P.
Trussville, AL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great experience and wonderful staff
Wonderful Sales Person Mike! It was a great experience and he got my exactly what I asked for. Thanks!
WENDY C. from Team One Hyundai of Gadsden responded on 09/16/2019

THANK YOU FOR THE GREAT SURVEY!!


RC
Richard C.
Rainbow City, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Awesome Staff
The staff from the front to the back are outstanding. The no pressure sales team is an all round winner. The service department is quick and punctual. When you arrive for your appointment they meet you outside at your vehicle and ask you what we are doing today. Fast courteous amazing!
WENDY C. from Team One Hyundai of Gadsden responded on 09/16/2019

THANK YOU FOR THE GREAT SURVEY!!


LB
Larry B.
Steele, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Larry Bean
Very good service
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/12/2019

Thanks Sir for the great review. We appreciate you as a valued customer.

Terry McClain
Service Manager

DB
Donald B.
Albertville, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Santa Fe
I really like my Hyundai. I will look at Hyundais before my next purchase
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/12/2019

Thanks so much for the great review! Your business with us is most appreciated.

Terry McClain

Service Manager

DF
Donald F.
Boaz, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
the service people
so far the people in the service and parts have been kind and helpful .
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/12/2019

Thank you for the great survey. We appreciate you allowing us to keep servicing your vehicle.

Terry McClain

Service Manager

BL
Brenda L.
Gadsden, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Timely
I love that they don’t make you wait forever!
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/11/2019

Thank you so much for trusting us with your vehicle. We strive to please our customers. Thanks agin for a great survey.

Terry McClain

Service Manager


RM
Rickie M.
Guntersville, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Get you in and out in a short amount of time.
Always accommodating to work with my schedule & they always wash my car.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/11/2019

Thank you so much for trusting us with your vehicle. We strive to please our customers. Thanks agin for a great survey.

Terry McClain

Service Manager

GD
Gary D.
Piedmont, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Service
From beginning to end of my service everything was great. Wendy the service rep was very courteous, personable, efficient and professional.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/10/2019

Thanks for a great Survey. Your business is appreciated!

Terry McClain
Servce Manager

CO
Cathy O.
Ider, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
nice people
nice people
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/10/2019

Thanks you for your valued response to our survey!

Terry McClain

Service Manager

Verified Customer
Gadsden, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/06/2019 Category: Service
Service Ripoff
Know the schedule for changing filters or you'll be taken advantage of.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/10/2019

I would like to communicate to you about your recent service and offer some solutions to your visit in order to keep you as a loyal customer. I will make contact with you soon to offer a satisfing solution to your last experience.

Terry McClain
Service Manager

Verified Customer
Springville, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
good service department
This service department is always a pleasure to deal with.
WENDY C. from Team One Hyundai of Gadsden responded on 09/06/2019

Thank you for the great survey and we look foward to seeing you soon!!


MW
Mark W.
Rainbow City, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Great Service at TeamOne Hyundai
Friendly staff. Work done promptly.
WENDY C. from Team One Hyundai of Gadsden responded on 09/04/2019

THANK YOU FOR THE GREAT SURVEY. 

TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/04/2019

Thanks for the great survey. Look forward to seeing you again soon.

Terry McClain
Service Manager

GW
Germaine W.
Rainbow City, AL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/03/2019 Category: Service
Fixed everythimg
They took care of all the issues and were very nice fixed it early as well.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 09/04/2019

Thanks for your response and we value your business. As you know your vehicle had a rear main transmission seal leak. Your parts came in and we are repairing your vehicle now. All parts are coved under warranty except for just a couple that you approved to replace. If all goes as planned we should have your vehicle completed today it was a multi hour fix. Once were done with all repairs I would like to talk with you again to see if your were completly satisfied with excellent service. 
Thanks again;

Terry McClain

Service Manager

BN
Barbara N.
Horton, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Service department
Brought my wife's car in for its first oil change & was in and out in less than 45 minutes. Staff is very professional & friendly.
TERRY D M., ASM - Lead Advisor from Team One Hyundai of Gadsden responded on 08/31/2019

Thank you for your business and great survey!

Terry McClain

Service Manager