Telle Tire & Auto Centers - Richmond Heights


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

995 Reviews

98% Would Recommend
Latest Review 16 days ago
SARAH W. on 02/08/2018
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"Honesty"
I always believe Telle is honest with me about my car. Not being a car person, it is important to know what my car needs and when it needs it. I like knowing what my car needs now, what it needs soon, and what it needs later. They also always nice when informing me, someone who does not know much about cars, and they explain anything they have done or need to do in a way I understand without making me feel inferior for my lack of knowledge. The prices are fair too which is another plus; any time they can give me any discount, they do. But for me, I keep coming back for the honestly aspect.
Vehicle: Subaru Impreza Sedan
Service Date: 02/06/2018
Review Created: 02/08/2018 08:51 AM
KRISTINA G. on 02/06/2018
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"Patched my tire at a moment’s notice."
Friendly, accommodating, and fast!
Vehicle: Toyota Corolla
Service Date: 02/05/2018
Review Created: 02/06/2018 09:03 PM
TOMOYUKI N. on 02/06/2018
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"Helpful and Courteous"
It's a family business, and it shows. They care about their customers and will take the time to talk to you properly. The loaner car was really helpful.
Vehicle: Mazda MX-5 Miata
Service Date: 02/02/2018
Review Created: 02/06/2018 10:38 AM
Jody S. on 02/02/2018
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"Sincere, excellent customer service plus skilled and knowledgeable technicians."
I've been a Telle Tire customer at the Big Bend location for maybe 9 years now and can honestly say that I've not ever left feeling anything but satisfied with the service my vehicle received and the staff's friendly, sincere approach towards their customers. Highly recommend!
Service Date: 01/22/2018
Review Created: 02/02/2018 04:52 PM
JIM F. on 02/01/2018
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"Very friendly company and high quality service."
You can tell the Telle family takes pride in their operation. I could go to shops a lot closer to my home but go to the Richmond Heights location because I feel it's worth the trip.
Vehicle: Ford Escape
Service Date: 01/31/2018
Review Created: 02/01/2018 04:12 AM
AKEMI H. on 01/28/2018
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"Checkup and Oil Change"
Great experience every time.
Vehicle: Toyota Camry
Service Date: 01/27/2018
Review Created: 01/28/2018 08:46 PM
PATRICK K. on 01/28/2018
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"blown tire replacement"
Doug always does a great job with us.
Vehicle: Kia Sedona
Service Date: 01/25/2018
Review Created: 01/28/2018 02:29 PM
QUAN Z. on 01/28/2018
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"Great franchise, great service"
I had my toyota camry towed to Telle Tire as recommended by AAA. They correctly did an excellent job of diagnosing the car problem as well as providing a loaner car to give me some flexibility. The car was fixed in a couple of days and everything is good so far.
Vehicle: Toyota Camry
Service Date: 01/25/2018
Review Created: 01/28/2018 08:58 AM
STEPHEN P. on 01/27/2018
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"Oil Change"
Telle is great, but this particular time took 2 hours for oil change and tire rotation. Still a great place for service and price.
Vehicle: Volkswagen Passat
Service Date: 01/26/2018
Review Created: 01/27/2018 07:42 PM
STEVE-JODY S. on 01/26/2018
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"Sincere, excellent customer service plus skilled and knowledgeable technicians. "
I've been a Telle Tire customer at the Big Bend location for maybe 9 years now and can honestly say that I've not ever left feeling anything but satisfied with the service my vehicle received and the staff's friendly, sincere approach towards their customers. Highly recommend!
Vehicle: Hyundai Elantra
Service Date: 01/22/2018
Review Created: 01/26/2018 12:05 PM
MARTIN and JACQUELYN L. on 01/26/2018
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"Your car is in good hands"
Friendly, competent, always feel like my car is in capable hands
Vehicle: Toyota Camry
Service Date: 01/25/2018
Review Created: 01/26/2018 04:49 AM
KATIE E. on 01/25/2018
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"Awesome customer service! "
Awesome customer service! Knowledgeable staff! Impressive facility! and I always feel like they have my best interest in mind over the amount of $ they can make!
Vehicle: Hyundai Tucson
Service Date: 01/24/2018
Review Created: 01/25/2018 07:44 PM
DARREN N. on 01/25/2018
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"Great Customer Care"
The people at Telle Tire have always been great. They treat my Jeep with greatest of respect and everyone is so friendly! The work is professional and always done right the 1st time. I want to give a particular shout out to Natalie R. Her customer service is 2nd to no one. I feel like a member of the family.
Vehicle: Jeep Wrangler
Service Date: 01/19/2018
Review Created: 01/25/2018 01:17 PM
BARBARA M. on 01/25/2018
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"Great service"
The service is always fast and friendly, and professional. Always happy to come back.
Vehicle: Nissan Rogue
Service Date: 01/23/2018
Review Created: 01/25/2018 12:39 PM
JOE F S. on 01/25/2018
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"Best auto shop service I've received"
The team at Telle is great. I've dealt with a few people there on a few occasions and everyone has been equally helpful and courteous. A little side bonus: They have a shuttle driver who took me to work when I had to leave my car for the day. I had expected to take an Uber to and from work, but they had me covered with no wait time.
Vehicle: Toyota Camry
Service Date: 01/23/2018
Review Created: 01/25/2018 06:54 AM
AL R. on 01/25/2018
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"Reliable and trustworthy"
Telle is my go to place of auto maintenance. They have never let me down Doug and Alex are always courteous
Vehicle: Lexus GS 350
Service Date: 01/23/2018
Review Created: 01/25/2018 06:00 AM
JANETH G. on 01/24/2018
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"Great! "
It was my first time and I’ll be back!! They changed my oil and I was in and out.
Vehicle: Toyota Prius
Service Date: 01/23/2018
Review Created: 01/24/2018 07:48 PM
BRIAN B. on 01/23/2018
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"new tire"
came through in the clutch
Vehicle: Mercedes-Benz CLK-Class
Service Date: 01/23/2018
Review Created: 01/23/2018 07:55 PM
AMY-ADAM R. on 01/23/2018
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"Great Customer service"
Always friendly and personalized customer service
Vehicle: Toyota Land Cruiser
Service Date: 01/17/2018
Review Created: 01/23/2018 08:58 AM
PHILLIP K. on 01/22/2018
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"Quick fix"
Check engine light was quickly diagnosed and fixed. While cost of service always seems high, it is much cheaper than new car payments.
Vehicle: Chevrolet Prizm
Service Date: 01/05/2018
Review Created: 01/22/2018 11:39 AM
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