Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

52 Reviews

96% Would Recommend
Latest Review 4 days ago

Reviews


JT
JOEL T.
Saint Charles, MO
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Joel Tully
Dan makes you feel like a friend not a customer.

AH
Aaron H.
Winfield, MO
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Aaron said they had his vehicle on the rack and properly aligned within 30 minutes. They were very polite and do good work. They checked out his air conditioner free of charge. So, he got two things done for $70, but he had expected to pay more. Another business did not have the proper tools and wasn't able to perform the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bridgeton, MO
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018
Service
Had prompt service. Bought new tires, also asked for a pretrip check to be done on car. Upon receipt of the statement it showed new tire cost. Nothing was said anywhere on bill if they checked the car out otherwise. Was told they did but feel they should have noted what was checked out.

TC
TOM, MARY K C.
Bridgeton, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Diagnostics
Our old Camry is getting ready to "die." Telle ran the diagnostics to see what needed to be done to keep it running. They gave us an estimate, and then no hassle when we decided to not get the work done. The young man who handled the appointment was efficient and knowledgeable. We appreciate their honest appraisal.

HT
Herman T.
Brecknrdg Hls, MO
Ram ProMaster City Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Herman said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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William S.
Maryland Heights, MO
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
William said he was happy with everything at the business. They did great.
This review was collected via phone interview by Customer Research Inc.

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DAN R.
Ballwin, MO
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honest & knowledgeable people. Outstanding service. Great price.
I have 4 cars, all of them have more than 100,000 miles, so I have a car in the shop almost every week. Telle is the only shop I go to. They are honest and do great repair work. They will only do the necessary repair, and not say you need other things done. When I asked if I needed new brake pads, they said it was safe to drive a couple more oil changes before they should need replacing. Just bought 4 tires from Tell. Telle's price was much cheaper than the local tire chain that advertises on the Cardinal and Blues.
Been a loyal Telle Tire customer for many years. Will be a loyal customer for many years to come.

WS
William S.
Saint Louis, MO
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
William said the business was courteous, quick and they also got the repairs done right.
This review was collected via phone interview by Customer Research Inc.

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JANENE T.
Saint Ann, MO
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
The best ever!
Very good customer service. Still feel right at home every time I visit!

KH
KRYSTLE H.
St. Louis, MO
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Love this place
I get the best customer service and the prices are affordable. They are honest with what needs to be done.

Verified Customer
Bridgeton, MO
Dodge Grand Caravan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2018
Mixed visits- some good, some not so good
We have taken our cars here a few times. The last time the staff went above and beyond. This time the staff were still mostly professional and thorough however the young guy at the front desk that was taking our information was a bit rude, not at all friendly nor helpful. Maybe he was just having a bad day. Our service this time also seemed over priced but we were in a tough spot and so just told them to go ahead. May or may not return in the future

CR
Carla R.
Bridgeton, MO
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Carla said the staff did a fantastic job. Her vehicle was cleaned when they returned it. She's taken her vehicle to the business many times and she's gotten quality service for a great price. She appreciates that the staff are true to the customer and go out of their way to do great job.
This review was collected via phone interview by Customer Research Inc.

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Ben M.
Saint Ann, MO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Ben said the younger guy that works up front was awesome.
This review was collected via phone interview by Customer Research Inc.

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Anthoni C.
Bridgeton, MO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Anthoni said he does not have any complaints.
This review was collected via phone interview by Customer Research Inc.

RV
RANDY V.
St. Louis, MO
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great prompt service
I love Telle Tire. Dennis is a great "front desk" person--always friendly, very good at what he does. Work is done well in a prompt manner.

TC
TOM C.
Hazelwood, MO
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Tire Warranty taken care of without issue.
Super helpful staff. Had a tire that was under warranty that got a hole in it. They replaced the tire at minimal cost.

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STEVE WHELEHON
Troy, MO
Chevrolet Impala Limited
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/28/2018
Immature technician
I have been going to Shamel/Telle for 6-8 years. When the tech came to the desk to get his ticket, he complained that he didn't think all he would be doing was oil changes. I heard it very clearly. If it were my personal car instead of my work vehicle, I would have snatched the keys from him and taken my car elsewhere. Also, the front brake pads were ready to be replaced and he never made mention of it. I took the car elsewhere for the brake work.

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Dale D.
Saint Ann, MO
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2018 Category: Service
Dale said the business had his vehicle for a month. He now, has gotten it back and he is satisfied. He was not happy about the length of time, though.
This review was collected via phone interview by Customer Research Inc.

SH
STEVE H.
Maryland Heights, MO
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Knowledgeable staff and friendly
Familiar faces helpful associates and top notch service

TB
Tyler B.
Dardenne Prairie, MO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Tyler said that the place did a great job, it was quick, right and he appreciates what they did.
This review was collected via phone interview by Customer Research Inc.