Thank you Don! We appreciate your business!
Thank you Sophia for your nice review. We appreciate your business and look forward to seeing you again soon! Happy Thanksgiving 🦃
Thank you Kurt! We appreciate the review and are grateful to have you as a customer. 😀
Thank you so much for your great review! We aprreciate the feedback. Glad to have you as a customer.
Sorry you got frustrated! A couple of months ago you had to get a new thermostat. Then recently, you came back with the same thing happening to your car! Unfortunately this time it was the water pump. I can understand why you thought we did not fix the problem the first time. Hopefully, as your car ages, with regular maintenance we can prevent major repairs. Thank you for your business!
We are very sorry that we did not meet your expectations. I understand that we are the second shop to diagnose a problem with this vehicle of tire vibration at speeds over 76 mph. The first day we had your truck we balanced your tires with our high speed balancer. You called later that evening saying that you still had the same issue. The Manager told he would look at other items that may be causing your issues. And, as you said, you dropped your vehicle back here the following day at 8 am. We examined the vehicle thouroghly to determine what may be causing the vibration. It was test driven by two different techs up to 70 mph.
At 4 pm you stopped by the shop to discuss the progress. Our Shop Manager apologized to you for not calling you earlier. We got busy and dropped the ball. Every customer is important to us. He told you that it was determined that in order for you to get the ride you want, you need new tires. The tires on the vehicle are the original tires and they are just no longer performing well. He told you that we would be happy to refund your money for the balancing.
Beats all prices on quality brands and service
Thanks Wayne! We appreciate you.
Thank you Laura! 😀
I am so sorry to hear that your car smelled like cigarettes. We do not allow any employee to smoke in any vehicles. The smell must have transferred through the uniform. If that ever happens again, please let us know as soon as you get in your car. And Laura please stop by the office and see me next time you are here. Thank you for being such a good customer and letting us know when we have done something that displeases you.
Thank you for the four stars! We hope to earn all five stars on your next visit.
Thank you so much! We appreciate your business.
Thank you Lee. We appreciate your business. 🙂
Thank you Sharon for giving our shop a chance to service your vehicle. We hope to see you again soon!
Thank you so much for giving us a chance to earn your business! We appreciate your feedback and hope to see you back soon. 😀
Thank you for the continued service. We really appreciate it!
Thank you! We appreciate all of our customers! 😀
You are welcome and we appreciate you!
Thank you so much. We appreciate your business!