Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

162 Reviews

99% Would Recommend
Latest Review about 3 years ago

Reviews


HM
Hugh M.
Fishkill, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Hugh said the business is always fast and quick.
This review was collected via phone interview by Customer Research Inc.

MV
Maryann V.
Hopewell Junction, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2015 Category: Service
MaryAnn said they did a great job on her vehicle. She really appreciates them taking her in right away.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Wappingers Falls, NY
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2015
the best
friendly and compitent

MN
Michael N.
Hopewell Junction, NY
Kia Sedona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2015 Category: Service
Michael said the service was very good. There were no problems and he was given a courtesy ride back home. Then they picked him up when the service was completed. The service was expensive.
This review was collected via phone interview by Customer Research Inc.

JL
Judith L.
Wappingers Falls, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Judith said the business was very accommodating and got the job done very quickly. She was pleased with the service and would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Beacon, NY
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
Susan said she has no complaints.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Hopewell Junction, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2015 Category: Service
John said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JF
Jeffery F.
Wappingers Falls, NY
Honda Accord
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/22/2015 Category: Service
Jeffery said he could have had the same job done elsewhere for less.
This review was collected via phone interview by Customer Research Inc.

SF
Sunray F.
Peekskill, NY
Subaru Impreza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2015 Category: Service
SunRay said this time, his service ran over by many hours. He said he was not told about it until he went to check on the vehicle. The work was great but the delay was long and caused by the business not being able to get the part as quickly as they thought they could.
This review was collected via phone interview by Customer Research Inc.

LP
Lou P.
Garrison, NY
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015 Category: Service
Lou said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

CO
Clarence O.
Wappingers Falls, NY
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015
Honest people.
Good job resolving my problem(s) with my van made my wife Happy. Thanks mike
MIKE S., Owner from The Brake Shop responded on 07/13/2015

A Happy Wife is a Happy Life.!!!  We are so glad we were able to fix the problem.  Thank you for this great review.

Michael Spinelli
Owner
845-298-6000

PC
Patricia C.
Fishkill, NY
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2015 Category: Service
Patricia said this business provided great service. They are wonderful.
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner from The Brake Shop responded on 07/13/2015

We love to hear our customers say "Great service". Thank you!

Michael Spinelli
Owner
845-298-6000

NW
Nanci W.
Wappingers Falls, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015
Super service
They always go out of their way to explain what needs to be done and why, with options, if applicable. Fair prices for an always professional job.
MIKE S., Owner from The Brake Shop responded on 07/06/2015

Super review!!  Thank you!!  We couldn't ask for a better review.

Michael Spinelli
Owner
845-298-6000

LB
Luke B.
Fishkill, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Luke said the business was very good, they were straightforward and they have reasonable prices.
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner from The Brake Shop responded on 07/06/2015

Thank you for this great review.  We try hard to keep things simple.

Michael Spinelli
Owner
845-298-6000

JP
John P.
Poughkeepsie, NY
Chevrolet Equinox
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/30/2015 Category: Service
John said he is not happy with the results of the service. The problem has come back on the vehicle. He would not recommend due to past experiences. He was giving the facility a second chance.
This review was collected via phone interview by Customer Research Inc.

WN
William N.
Fishkill, NY
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
William said this business did a great job.
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner from The Brake Shop responded on 07/06/2015

Thanks for the great review. It's always nice to hear "great job!".

Michael Spinelli
Owner
845-298-6000

TM
Tom M.
Wappingers Falls, NY
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015
Fast service at a great price
Deffinately the place to go for auto service
MIKE S., Owner from The Brake Shop responded on 07/06/2015

Thanks!!  "The Place To Go"  I like it !!!

Michael Spinelli
Owner
845-298-6000

SB
Sebastian Servino B.
Wappingers Falls, NY
Daewoo Leganza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Spoke with Regina. She said everyone at the business was wonderful. The cost for the work turned out less that what she thought it would be. She was very happy.
This review was collected via phone interview by Customer Research Inc.

MS
Marshall S.
Poughkeepsie, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015
Emergency stop
While driving down Rt 9 my brake caliper froze, the Brake Shop took me in immediately and fixed me right up, can't beat lifetime warranty on brake pads.

AC
Anthony C.
Poughkeepsie, NY
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Anthony said the work was done well and they finished quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 162 in total