The Brake Shop


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

162 Reviews

99% Would Recommend
Latest Review over 2 years ago

Hugh M. on 07/29/2015
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Hugh said the business is always fast and quick.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/25/2015
Review Created: 07/29/2015
This review was collected via phone interview by Customer Research Inc.
Maryann V. on 07/27/2015
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MaryAnn said they did a great job on her vehicle. She really appreciates them taking her in right away.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/22/2015
Review Created: 07/27/2015
This review was collected via phone interview by Customer Research Inc.
James M. on 07/26/2015
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"the best"
friendly and compitent
Vehicle: Acura Integra
Service Date: 07/23/2015
Review Created: 07/26/2015 06:21 AM
Michael N. on 07/24/2015
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Michael said the service was very good. There were no problems and he was given a courtesy ride back home. Then they picked him up when the service was completed. The service was expensive.
Vehicle: Kia Sedona
Category: Service
Service Date: 07/01/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Judith L. on 07/24/2015
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Judith said the business was very accommodating and got the job done very quickly. She was pleased with the service and would recommend them to anyone.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/09/2015
Review Created: 07/24/2015
This review was collected via phone interview by Customer Research Inc.
Susan C. on 07/22/2015
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Susan said she has no complaints.
Vehicle: Saturn Vue
Category: Service
Service Date: 07/09/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
John H. on 07/22/2015
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John said this business did a great job.
Vehicle: Nissan Rogue
Category: Service
Service Date: 06/27/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
Jeffery F. on 07/22/2015
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Jeffery said he could have had the same job done elsewhere for less.
Vehicle: Honda Accord
Category: Service
Service Date: 07/14/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
Sunray F. on 07/22/2015
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SunRay said this time, his service ran over by many hours. He said he was not told about it until he went to check on the vehicle. The work was great but the delay was long and caused by the business not being able to get the part as quickly as they thought they could.
Vehicle: Subaru Impreza
Category: Service
Service Date: 07/14/2015
Review Created: 07/22/2015
This review was collected via phone interview by Customer Research Inc.
Lou P. on 07/16/2015
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Lou said the business did a great job.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 06/30/2015
Review Created: 07/16/2015
This review was collected via phone interview by Customer Research Inc.
Clarence O. on 07/08/2015
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"Honest people. "
Good job resolving my problem(s) with my van made my wife Happy. Thanks mike
Vehicle: Dodge Caravan
Service Date: 07/07/2015
Review Created: 07/08/2015 12:55 AM
MIKE S., Owner at The Brake Shop responded on 07/13/2015

A Happy Wife is a Happy Life.!!!  We are so glad we were able to fix the problem.  Thank you for this great review.

Michael Spinelli
Owner
845-298-6000
Patricia C. on 07/03/2015
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Patricia said this business provided great service. They are wonderful.
Vehicle: Subaru Legacy
Category: Service
Service Date: 06/30/2015
Review Created: 07/03/2015
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner at The Brake Shop responded on 07/13/2015

We love to hear our customers say "Great service". Thank you!

Michael Spinelli
Owner
845-298-6000
Nanci W. on 07/02/2015
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"Super service"
They always go out of their way to explain what needs to be done and why, with options, if applicable. Fair prices for an always professional job.
Vehicle: Ford Taurus
Service Date: 06/29/2015
Review Created: 07/02/2015 01:20 PM
MIKE S., Owner at The Brake Shop responded on 07/06/2015

Super review!!  Thank you!!  We couldn't ask for a better review.

Michael Spinelli
Owner
845-298-6000
Luke B. on 06/30/2015
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Luke said the business was very good, they were straightforward and they have reasonable prices.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/13/2015
Review Created: 06/30/2015
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner at The Brake Shop responded on 07/06/2015

Thank you for this great review.  We try hard to keep things simple.

Michael Spinelli
Owner
845-298-6000
John P. on 06/30/2015
Recommended badge inactive Recommended
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John said he is not happy with the results of the service. The problem has come back on the vehicle. He would not recommend due to past experiences. He was giving the facility a second chance.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/10/2015
Review Created: 06/30/2015
This review was collected via phone interview by Customer Research Inc.
William N. on 06/29/2015
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William said this business did a great job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/30/2015
Review Created: 06/29/2015
This review was collected via phone interview by Customer Research Inc.
MIKE S., Owner at The Brake Shop responded on 07/06/2015

Thanks for the great review. It's always nice to hear "great job!".

Michael Spinelli
Owner
845-298-6000
Tom M. on 06/27/2015
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"Fast service at a great price"
Deffinately the place to go for auto service
Vehicle: Nissan Sentra
Service Date: 06/24/2015
Review Created: 06/27/2015 06:44 AM
MIKE S., Owner at The Brake Shop responded on 07/06/2015

Thanks!!  "The Place To Go"  I like it !!!

Michael Spinelli
Owner
845-298-6000
Sebastian Servino B. on 06/27/2015
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Spoke with Regina. She said everyone at the business was wonderful. The cost for the work turned out less that what she thought it would be. She was very happy.
Vehicle: Daewoo Leganza
Category: Service
Service Date: 06/23/2015
Review Created: 06/27/2015
This review was collected via phone interview by Customer Research Inc.
Marshall S. on 06/24/2015
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"Emergency stop"
While driving down Rt 9 my brake caliper froze, the Brake Shop took me in immediately and fixed me right up, can't beat lifetime warranty on brake pads.
Vehicle: Ford Pickup
Service Date: 06/18/2015
Review Created: 06/24/2015 04:24 AM
Anthony C. on 06/24/2015
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Anthony said the work was done well and they finished quickly.
Vehicle: Kia Sorento
Category: Service
Service Date: 06/18/2015
Review Created: 06/24/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 162 in total