Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

155 Reviews

100% Would Recommend
Latest Review 13 days ago

Reviews


DN
David / Becky N.
Bristol, RI
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Paul is professional, talented, and honest.
Paul has worked on our 2007 Yukon a number of times now and is always honest, diligent and knowledgeable. He works quickly and effectively to identify the problem, fully inform us of our options, and repair the vehicle. He recently stayed late on a Friday to fix our truck and his girlfriend actually picked up my husband as he was walking to pick up the car. We cannot say enough about Paul and his staff's professionalism.

WN
Walter/Marion/Karen N.
Warren, RI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Paul always knows exactly what we need to have done.
Paul provides excellent service. We count on him for servicing all of our vehicles.

DA
Dave A.
East Providence, RI
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Dave said the business did really good work on his vehicle. The cost for services was competitive.
This review was collected via phone interview by Customer Research Inc.

EA
Edith A.
Bristol, RI
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Edith said the staff at the facility were polite and did a terrific job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Warren, RI
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Always does a fantastic job.
We would never go anywhere else.

CW
Connie W.
Warren, RI
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
prompt and curteous
Paul was very flexible with my schedule...he went the extra mile to do a thorough job and even helped answer questions about other issues and checked to see if he could save me money... found Paul to be friendly and helpful and would highly recommend him.

JF
Joan F.
East Providence, RI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
The excellent work and the friendly people.
Paul always does the best job.he does not do thing that are not necessary just to make money,He cares about his customers.

AL
Amy L.
Warren, RI
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Amy said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Warren, RI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JA
Joan A.
Warren, RI
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Stephanie. She said the business was extremely straight forward and had honest mechanics.
This review was collected via phone interview by Customer Research Inc.

WN
Walter/Marion/Karen N.
Warren, RI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Quality Service
The Car Care Center always provides excellent service.

DS
Diane S.
Westport, MA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Diane said the business is the best and the work is golden in her eyes.
This review was collected via phone interview by Customer Research Inc.

CF
Charlie/Virginia F.
Warren, RI
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service, quick turnaround
Paul is great to deal with, he always solves the problems I have then he explains what he did to solve the problem. I have been going there for over 15 years, I would recommend the car works to anyone.

JT
Joseph T.
Attleboro, MA
Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Joseph said a staff member told him they would have to look at the vehicle first to give him a quote on the tires. Joseph said once he got there, they told him they missed the window for tire ordering and would not be able to order until the next day. Joseph said the oil change was cheaper than most places, but he will not be going back there.
This review was collected via phone interview by Customer Research Inc.
Paul F., Owner from The Car Works! responded on 04/27/2018

There were several factors in play here. The vehicle was dropped off later than the scheduled time, and the vehicle owner needed the vehicle back by 2:30 p.m. The late drop-off missed the window of opportunity for the morning tire ordering and delivery. We could have gotten the tires delivered that afternoon and put them on before closing that day, but the vehicle would have been completed after the 2:30 deadline. 


WN
Walter/Marion/Karen N.
Warren, RI
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
The service is always outstanding.
Whenever we call for service, the response is always right on target. They always give us the best possible advice.

NW
Nancy W.
Warren, RI
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Nacy said she is happy with service the business provided. Paul takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

WC
Wayne C.
Swansea, MA
Dodge Ram Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Wayne said the staff were very helpful. They found his problem and fixed it when a lot of people couldn't do it.
This review was collected via phone interview by Customer Research Inc.

RW
Ric W.
Warren, RI
Saturn Astra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Ric said the staff were very responsive and communicative. The quote they gave him was exactly how much he paid.
This review was collected via phone interview by Customer Research Inc.

EC
Ethel C.
Warren, RI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ethel said that she is very pleased with the facility. She wouldn't take her vehicle anyplace else. They've been going to Paul for years and she has highly recommended him in the past. All of her neighbors now go there.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Warren, RI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Great, honest service
Had several known issues with my car. Paul was able to fix/save a lot of parts avoiding having to purchase new ones which would have more than doubled the cost

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