Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

57 Reviews

98% Would Recommend
91% Business Response
Latest Review 4 days ago

Reviews


CD
Carlos D.
Walnut Creek, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Carlos said the staff was able to fix the problem.
This review was collected via phone interview by Customer Research Inc.

JT
Jose T.
Concord, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Jose said the staff always work on his vehicles.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 07/16/2018

Muchas gracias don chema gracias por su preferencia The Repair Shop


JG
Jonathan G.
Antioch, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Jonathan said the business has great service and people. They were very quick and he is very satisfied with the repairs they made. He is happy he went there.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 07/16/2018

Hi Jonathan we are so please with your review is great, thank you and are promise isto continue offeing the best possible service... thanks from the repair shop 


JB
Jason B.
Concord, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Jason said the staff did a great job. They were very professional and they went the extra distance.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 07/09/2018

Hi Jason we thank so much for this great review about the repair on your infinity and look forward to continue with same kind of service..

Thanks from the repair shop team... 


AD
Armando D.
Antioch, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Armando said they do a good job.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 06/29/2018

Gracias pihuas por este extenso review


MZ
Maurice Z.
Roseville, CA
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Maurice said Sal was very capable, knowledgeable, and did a great job. The repair was very technical, and he's very happy with this business.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 06/23/2018

Mr Zepeda I am really  Happy for this great comments that share with us on the review...
Our goal is to offert high level of repairs and customer satisfaction..
Thanks again from the repair shop. your one stop shop repair..


MS
MARK S.
Oakley, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Tina Sullivan
very honest and excellent customer service
Sal R. from The Repair Shop responded on 06/22/2018

Miss tina thnak youy very much for this great review and lookforward to continue providing with best service ever.. thank you from  the rpair shop


FH
Flavio H.
Pacheco, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Flavio said he gives this business highest praise.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 06/22/2018

Hola Falvio muchas gracias por tu review y recuerda si se nescita hacer algo a tus carros dalo p[or hecho y cuenta con nosotros..

muchas gracias departe del repair shop y si gustas traerme tarjetas para promover tu negocio por favor traerme unas..


BJ
Bill J.
Concord, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Bill said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 06/02/2018

Thanks for your business 


RR
Roger R.
Concord, CA
GMC Sierra 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Roger said the staff were honest and provided great service.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 06/22/2018

Thank you very much Roger we greatly apreciate your review


SP
Sandra P.
Oakley, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Sandra said the staff did a really good job servicing her vehicle.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/22/2018

Sandra thank you very much from the repair shop about the  5 starts, and we look forward to continue with the good service for all your vehicle needs...


JH
Jaime H.
Pittsburg, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jaime said the business is great and he will follow them where ever they go. They do very good work and he suggests they should keep it up.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/19/2018

Hola Jaime muchas gracias por las 5 estrellas te agrademos y seguiremos trabajando por brindar el mejor servicio posible cada dia,, Gracias


LG
Luis G.
Pittsburg, CA
Nissan Frontier 2WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Luis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/17/2018

Hola luis muchas gracias por las 4 estrellas te agradecemos y continuamos con la misma meta de reparar tu camioneta cuando sea nescesario llamanos y cuenta con que reciviras la attencion y el mejor sertvicio.. gracias y que tengas un buen dia


MG
Manuel G.
Pittsburg, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Manuel said the service was good.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/15/2018

Hola Manuel muchas gracias por tu review hacerca del servicio de tu camioneta muchas gracias y esperamos poder servirte en el futuro para mas reparaciones..


EM
Emannuel M.
Pittsburg, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Emannuel said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/15/2018

Hi Emannuel Thanks so mucgh for the review and the 5 srtart yiou give us thanks and look forward to continue working with you.


FB
Franco B.
Concord, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Franco said the staff was great. They explained the details well, and it was a good experience all around.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/15/2018

Hi Franco thank you somuch for the 5 start review that was great!!!
and we look forward to continue servicing your vehicles.. 


GM
Gene M.
Fairfield, CA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Gene said that Sal is a good guy.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 05/15/2018

Gene thank you so much a few words that means a lot... thanks for your 5 start review really appreciate that..and allways count on help whenever is need it..


WR
Will R.
Bay Point, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Will said the service is exemplary.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 04/20/2018

Hi Will, Thank  you so much for taking the time to respond and for this great review...
The repair shop gladly appreciate your business..


Thank you and we look forward to continue giving the our best attention and service to your vehicle..


GP
Genoveva P.
Oakley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Genoveva said the employees are good people and the work is great. She is very happy with the business.
This review was collected via phone interview by Customer Research Inc.
Sal R. from The Repair Shop responded on 04/19/2018

muchas gracias a Genoveva por su review, y agradecemos la oportunidad que nos da para hacer el mantenimiento de sus vehiclulos, muchas gracias de parte de el repair shop..


KC
KELLI C.
Benicia, CA
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Professionalism and honesty
The repair shop staff are very professional and friendly and explain the issues with your vehicles thoroughly. Seller and Francisco I’m on the shop with integrity and treat their customers fairly and honestly.
Sal R. from The Repair Shop responded on 04/13/2018

Thank you very much, Kelli we really appreciate your review on us and we hope to keep fullfilling your future car needs..