Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

96 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


OP
Oscar P.
Fontana, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Oscar said when he got to this business, the staff attended him well. He enjoyed the coffee and watching the fight on the television in the waiting area.
This review was collected via phone interview by Customer Research Inc.

AA
Alfredo A.
Fontana, CA
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Alfredo said the service was good and overall everything was excellent.
This review was collected via phone interview by Customer Research Inc.

JR
JUAN M. R.
Fontana, CA
Nissan cube
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Excelente servicio
Excelente servicio
Muy amable y realmente te dicen el tiempo que se llevará tu servicio y te dan la opción de esperar por tu carro o te llevan a tu casa y te llaman cuando está listo
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Marco G. from The Tire Zone

muchas gracias juan nuestra prioridad es mantener a nuestros clientes contentos con nuestros servicios y gracias por tomar el tiempo de contestar esta encuesta.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

LB
Luis B.
Fontana, CA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Luis said everything was pretty smooth and they got him out by the time they quoted.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks luis ure goold its to kep are costumer happy whit ure services.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

GF
Gerardo F.
Fontana, CA
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Gerardo said this business is fast, with good prices. The staff is kind to their customers.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks gerardo for your review and or number 1 priority its have are costumer happy.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

JR
John R.
California
Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
John said the service was really good.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks john for your coment  and your bisnes 

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

JH
Jose H.
Fontana, CA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jose said the business treated him well.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks jose for taking your time to due this review we apresied your bisnes .

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

GG
Gina G.
California
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Gina said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

YM
Yvette M.
Fontana, CA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Yvette's daughter. She said they were happy with the service she received, on all her visits.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks you for your review and to bee are costumer its very important to use kep are costumer happy .

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

KB
Kim B.
Fontana, CA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Kim said the staff provided a ride to and from. They were very helpful, and timely.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

hello kim thanks for your review we are her to help you any time and thanks for your preference.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

RG
Ricardo G.
Fontana, CA
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Ricardo said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks ricardo and we realy apprecia your review we are her to help you any time

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

AB
Audrina B.
California
MINI Cooper Hardtop
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/22/2018 Category: Service
Audrina said the business's diagnostic check was not honest. She said she got a second check from another business and nothing was wrong. She said that cost her extra money.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

Audrina thank you for your comment and let me refresh a little bit your memory, back on 09/15/2017 you came for a oil change service, the second time was on 12/07 2017 you came for brakes inspection and we replace all brakes and the shop did not charge any penny for the repair, company decide not to charge you, your opinion on 12/15/2017 was this: 
Staff communicated effectively. They got the work done with in a nice amount of time and there was no delay. She wants to thank Marco and let him know you appreciated it.
Then you came back on 02/28/2018 for a diagnostic check engine light on we found codes computer P0015b, crank shaft timing over retarded bank 1, po300 random misfire, po301 po304 po302 all this are related to miss fire problem, we suggest perform a tune up due millage and codes problems, you refused any repair and took your car. Is impossible to say was nothing wrong with your car, also I remember you said your Dad can do that job, I hope you car is doing good, and remember when check engine is on on any vehicle is because computer detected some thing wrong other wise the light never came on.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

VM
Victor M.
Fontana, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Victor said everything was fine.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks victor for your review we are her to help you.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

ES
EDWARDO S.
Fontana, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Customer service is great..
Great customer service. Great mechanics. They know what their doing and are very knowledgeable. Very happy with them and I don't see my self going any where else..
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Marco G. from The Tire Zone

thanks eduardo for review and your preference.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

CY
Cesar Y.
Fontana, CA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Cesar said the issue has returned and it has not even been 5 months since the vehicle was serviced. He was charged again.
This review was collected via phone interview by Customer Research Inc.

JN
Jade N.
Fontana, CA
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Jade said that everything was fine.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks nelson for your review and preference

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

MD
Mike D.
Fontana, CA
Lincoln Zephyr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Mike said the business answered all of his questions and did the work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Fontana, CA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Barbara said the staff was right on top of her service. They let her know what was going on and what needed to be done. They did a good job taking care of business.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks barbara for your review and your coment thata ore number 1 peority have are costumer happy and thanks for your preference.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

VV
Victor V.
Fontana, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Victor said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks victor for your review and your preference

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

GD
Ganesh D.
Fontana, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Ganesh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
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Marco G. from The Tire Zone

thanks ganesh for your review and your preference.

Marco Garcia
Manager
The Tire Zone
(909) 350-2200

Displaying Review 1 - 20 of 96 in total